REP MACHINE
Terry Ann Green

Terry Ann Green

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 8 · Do Now 65 · Do Next 5 · Do Every Day 27Page 2: Fit In Daily 55 · Do Last 89 · Win-Back 302
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

55

Showing 1–10 of 55

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Alana Tyler (Recovery Funnel — Lost Champion · Touch 1 of 7)

Alana Tyler

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14346370727

Now

Hey Alana, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Alana — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Amber Elliott (Recovery Funnel — Lost Champion · Touch 1 of 7)

Amber Elliott

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14437360702

Now

Hey Amber, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Amber — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Elijah Carper (Recovery Funnel — Lost Champion · Touch 1 of 7)

Elijah Carper

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12313882084

Now

Hey Elijah, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Elijah — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Greg Meeks.Trim() (Recovery Funnel — Lost Champion · Touch 1 of 7)

Greg Meeks · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17579465254

Now

Hey Greg, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Greg — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Heather Bowman (Recovery Funnel — Lost Champion · Touch 1 of 7)

Heather Bowman · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15128184840

Now

Hey Heather, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~10:49 AM their time

Hey Heather — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Janece Ferris (Recovery Funnel — Lost Champion · Touch 1 of 7)

Janece Ferris

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14025256470

Now

Hey Janece, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~10:49 AM their time

Hey Janece — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Jessica Harris (Recovery Funnel — Lost Champion · Touch 1 of 7)

Jessica Harris

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16158521855

Now

Hey Jessica, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Jessica — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Marilyn Schmitt-Nehnevajsa (Recovery Funnel — Lost Champion · Touch 1 of 7)

Marilyn Schmitt-Nehnevajsa

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14123102747

Now

Hey Marilyn, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Marilyn — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Ralph White.Trim() (Recovery Funnel — Lost Champion · Touch 1 of 7)

Ralph White

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19895380849

Now

Hey Ralph, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~11:49 AM their time

Hey Ralph — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Raul Castaneda (Recovery Funnel — Lost Champion · Touch 1 of 7)

Raul Castaneda

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17148180318

Now

Hey Raul, it's Terry with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-633-4456 with the next thing you will need for the team.

~8:49 AM their time

Hey Raul — Terry with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

5 — Do Last

89

Showing 61–70 of 89

5 — Do LastOverdue

Krys Freeman submitted Team Store (Prospecting · Touch 1 of 12)

117 days overdue

Krys Freeman

Would auto-close under Mike's stale-deal rule — expected close date was 88 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 7/15/2026, 8:23:00 AM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +14045636636

Now

Hey Krys — this is Terry with Ares Sportswear. Got your request for Krys Freeman submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~11:49 AM their time

Hey Krys — Terry with Ares Sportswear. Got your request for Krys Freeman submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

5 — Do LastOverdue

Myjenta Vaughn submitted (Prospecting · Touch 1 of 12)

116 days overdue

Myjenta Vaughn

Would auto-close under Mike's stale-deal rule — expected close date was 86 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 7/16/2026, 12:45:14 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +18285822528

Now

Hey Myjenta — this is Terry with Ares Sportswear. Got your request for Myjenta Vaughn submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~10:49 AM their time

Hey Myjenta — Terry with Ares Sportswear. Got your request for Myjenta Vaughn submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Northwest Athletics Fastpitch 2025

54 days overdue

Damian Burke · Coach

Stale — 54 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15012587562

Now

Hey Damian, it's Terry with Ares Sportswear. It was about a year ago that you did Northwest Athletics Fastpitch with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-633-4456.

~9:49 AM their time

Hey Damian — Terry with Ares Sportswear. Coming up on a year since the Northwest Athletics Fastpitch shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Michael Morse JR submitted (Prospecting · Touch 1 of 12)

114 days overdue

Michael Morse Jr

Would auto-close under Mike's stale-deal rule — expected close date was 85 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 7/18/2026, 10:25:21 AM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +16073776575

Now

Hey Michael — this is Terry with Ares Sportswear. Got your request for Michael Morse JR submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~11:49 AM their time

Hey Michael — Terry with Ares Sportswear. Got your request for Michael Morse JR submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 756655

113 days overdue

Priscilla Nariznis

You also have another old Annual Order Follow-up card for this customer (Retain Kendall Hammocks Warrior Cheerleading), 94 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 113 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/19/2026, 8:10:22 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +13058158523

Now

Hey Priscilla, it's Terry with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-633-4456.

~11:49 AM their time

Hey Priscilla — Terry with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Ryleigh Malinowski submitted (Prospecting · Touch 1 of 12)

111 days overdue

Ryleigh Malinowski

Would auto-close under Mike's stale-deal rule — expected close date was 81 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 7/21/2026, 2:37:17 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +18108582396

Now

Hey Ryleigh — this is Terry with Ares Sportswear. Got your request for Ryleigh Malinowski submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~11:49 AM their time

Hey Ryleigh — Terry with Ares Sportswear. Got your request for Ryleigh Malinowski submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

5 — Do LastOverdue

Tatjana Todd submitted (Prospecting · Touch 1 of 12)

110 days overdue

Tatjana Todd

Would auto-close under Mike's stale-deal rule — expected close date was 81 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 7/22/2026, 8:37:47 AM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +13136295338

Now

Hey Tatjana — this is Terry with Ares Sportswear. Got your request for Tatjana Todd submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~11:49 AM their time

Hey Tatjana — Terry with Ares Sportswear. Got your request for Tatjana Todd submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - YPG Young Pro Global Basketball 2025

48 days overdue

Latrell Martin

Stale — 48 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/23/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15126596134

Now

Hey Latrell, it's Terry with Ares Sportswear. It was about a year ago that you did YPG Young Pro Global Basketball with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-633-4456.

~10:49 AM their time

Hey Latrell — Terry with Ares Sportswear. Coming up on a year since the YPG Young Pro Global Basketball shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Charles Croson submitted (Prospecting · all 12 touches sent)

108 days overdue

Charles Croson

Would auto-close under Mike's stale-deal rule — expected close date was 78 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · all 12 touches sent

Due 7/24/2026, 6:11:13 PM EDT

📤 You last reached out Oct 30 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +13365920511

Now

Hey Charles — this is Terry with Ares Sportswear. Got your request for Charles Croson submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~11:49 AM their time

Hey Charles — Terry with Ares Sportswear. Got your request for Charles Croson submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

5 — Do LastOverdue

Melanie Reisner submitted Bulk Order (Prospecting · all 12 touches sent)

107 days overdue

Melanie Reisner

Would auto-close under Mike's stale-deal rule — expected close date was 78 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · all 12 touches sent

Due 7/25/2026, 10:15:21 AM EDT

📤 You last reached out Oct 30 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +15632729783

Now

Hey Melanie — this is Terry with Ares Sportswear. Got your request for Melanie Reisner submitted Bulk Order and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

~10:49 AM their time

Hey Melanie — Terry with Ares Sportswear. Got your request for Melanie Reisner submitted Bulk Order and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-633-4456 so I can send you my questions.

6 — Win-Back (Unretained/Dead)

302

Showing 41–50 of 302

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Kareem Rodriguez (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Kareem Rodriguez

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:27 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 7723376726

Now

Hey Kareem, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Kareem — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Kelly Green (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Kelly Green

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:28 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17725637000

Now

Hey Kelly, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Kelly — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ben Reitzel (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Ben Reitzel

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:29 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(631620-2318

Now

Hey Ben, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Ben — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ray Vance (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Ray Vance

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:31 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18046904584

Now

Hey Ray, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Ray — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Rachell Booker (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Rachell Booker

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:19:23 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17722400451

Now

Hey Rachell, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Rachell — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Angela Whit (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Angela Whit

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:19:25 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 6076564161 ext 2804

Now

Hey Angela, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Angela — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Timothy Downerd (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Timothy Downerd

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:20:19 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(614499-3554

Now

Hey Timothy, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Timothy — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Angela Dedonato (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Angela Dedonato

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:20:20 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17329461832

Now

Hey Angela, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Angela — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Chad Goodman (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Chad Goodman

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:20:20 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(814331-0064

Now

Hey Chad, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Chad — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Mike Parker (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Mike Parker

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:21:04 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 4106384543

Now

Hey Mike, it's Terry with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-633-4456.

~11:49 AM their time

Hey Mike — Terry with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

View full list (577) →

Last refreshed: 11/9/2026, 11:12:03 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)