Responses

Who has answered you and who has not, what they said, what you last sent them, and a suggested reply. Customers who replied come first, newest first; then the people you messaged through the Rep Machine who have not answered, longest silent first.

Send text sends the words in the box to the customer from your own line, right away. On a row where nothing new is waiting from them you can type a text of your own and send it the same way. For a customer who wrote by email the button opens the deal in HubSpot instead, because HubSpot cannot send through your inbox. The page reads HubSpot when it opens, so give it a few seconds.

customers have answered and the last word is theirs

people have not answered your last message

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Showing 17 of 17

4 of 5 texts ticked. Each goes from your own line, with the words in its box.

Priority	Who	When	What they said	Suggested reply	Send
Do Now	Diana Grijalva Snatch ‘n Catch Baseball (IL) Snatch N' Catch 2026 · Generating Revenue Re-opened: Snatch N' Catch 2026-batch2 · Live Store no revenue Response 🔥 on your list	Email Sat Nov 7, 8:05 AM · 2 days ago	Re: Order “Hi Rockel, I contacted the post office, and they are unable to locate the package. Could you please send replacement items as soon as possible? I would prefer that you ship them via UPS rather than USPS. I have ordered from Ares several times before, and UPS always delivers without issue and provides a delivery photo at my front door. Thank you. Best regards, Diana” We last sent Email Thu Nov 5, 12:07 PM · 3 days ago Re: Order “I apologize for any confusion regarding the tracking information for your order 10262. Here is the tracking number: 1Z6531W6YW94646913. This is the same tracking number I previously provided, which indicates that the package was delivered on November 2nd. If you have not received it yet, please check with your local post office. Should they be unable to locate it, do not hesitate to reach out to…”	No suggested reply was written for this one: type your own.	Reply in HubSpot → They wrote by email: HubSpot has no way to send through your own inbox, so you send it there.
Do Now	Families Yorktown Stage Yorktown Stage Families Yorktown Stage · Visitors No Revenue Response 🔥 on your list	Text Fri Nov 6, 4:33 PM · 2 days ago	“Ty” We last sent Text Fri Nov 6, 4:16 PM · 2 days ago “Each item price includes $3 for your fundraising”	Hi Families, Rockel with Ares Sportswear. You're welcome! Are you ready to approve the designs and open the store, or do you need any changes first? It cannot be sent from here: see the note on the right.	Nothing to send No phone number on file for this contact. Add one in HubSpot to text them.
Do Now	Carol Marshall Clarke County HS Swimming Clarke County Piranhas Swimming 2026 · Generating Revenue Response 🔥 on your list	Text Fri Nov 6, 3:10 PM · 2 days ago	“Robo riot is using a different vendor” We last sent Textsystem Fri Nov 6, 1:44 PM · 2 days ago “Hey Carol — Shawna with Ares Sportswear. Still trying to reach you on RoboRiot. I really want to make sure the team's taken care of this year — can you give me a quick update on where things stand?”	No suggested reply was written for this one: type your own. 0/1000	In Send selected
Do Now	Cole Newman 1OFU: 767624-State University of New York Brockport Cheer Bra and Tanks 1OFU: 767624-State University of New York Brockport Cheer Bra and Tanks · Shipped Response 🔥 on your list	Text Fri Nov 6, 1:13 PM · 2 days ago	“To figure *” We last sent Text Fri Nov 6, 10:05 AM · 2 days ago “When the sports bra arrived, we were also unaware that it would run small, as the product images displayed on the vendor's website did not indicate that it would fit that way. We certainly understand your concerns; however, we are limited by the vendor's return policy and the fact that these items are specially ordered rather than stocked by us. We appreciate your understanding.”	Hi Cole, Rockel with Ares Sportswear. Looks like your message got cut off—what were you trying to figure out on the cheer bras and tanks? Let me know so we can finalize the details and get your order moving. Type over it if you like. 207/1000	In Send selected
Do Now	Tanya Larochelle New Hampshire School of Ballet New Hampshire School of Ballet Store · Waiting for Customer Approval Response 🔥 on your list	Text Fri Nov 6, 9:11 AM · 3 days ago	Has a question or request “No changes at the moment but where do I look to see what people have ordered?” We last sent Textsystem Fri Nov 6, 9:00 AM · 3 days ago “Ares Sportswear: We just processed the latest Team Store orders! Your store is still open, and new orders will be included in our next production run. Thinking about making any updates?”	Hi Tanya, Rockel with Ares Sportswear. You can track all incoming orders directly through your store admin portal right here: https://admin.areswear.com/proof/new-hampshire-school-of-ballet-store-1-Rut3jjlNgm. Since the designs are set, are you ready for us to officially launch the store today, or is there a specific date you want it to go live? Type over it if you like. 347/1000	In Send selected
Do Now	Marvin Greenwell Ii Rappahannock Valley Football Officials Association Rappahannock Valley Football Officials Association 2025 · Assigned Response 🔥 on your list	Text Thu Nov 5, 10:58 AM · 3 days ago	“Rocket, this is Marvin from RFVOA. I would like to talk to you about a new order and my coupons for my store credit.” We last sent Textsystem Tue Oct 6, 11:18 AM · 33 days ago “Ares Sportswear: Quick reminder: your $50 team store credit offer expires in 2 days. Get started: https://usa.areswear.com/usa/team-store/”	Hi Marvin, Rockel with Ares Sportswear. I'm pulling up your store credit details now so we can apply them to the new order. Do you have ten minutes this afternoon for a quick call to go over what you need? Type over it if you like. 205/1000	In Send selected
Do Now	Victor Martinez Dr Earl J Lennard High School (Ruskin, Florida) Bombers Baseball Academy · Qualified Response 🔥 on your list	Text Sat Oct 31, 9:07 AM · 9 days ago	“Okay” We last sent Textsystem Sat Oct 31, 9:05 AM · 9 days ago “Ares Sportswear: We need a few more details to get your Team Store started. Reply here or call us at 614-767-1950 and we'll get it moving.”	Hi Victor, Rockel with Ares Sportswear. Glad we're on the same page. Are you ready for me to get this store built, or are there any other items you want to add first? Type over it if you like. 166/1000	In Send selected
Do Now Touch 2	Kirsten Barnes Silverton Hs Volleyball 766703- Silverton HS · Quoted No response	Email Thu Sep 17, 3:26 PM · 52 days ago	Re: Size Chart “I think the adult size will do it. Thank you. K” We last sent Text Wed Nov 4, 3:42 PM · 4 days ago “Hey Kirsten — Rockel with Ares Sportswear. Just left you a voicemail on your quote for Silverton HS. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?”	Type a text to send from your line. 0/1000
Do Now Touch 1	Daniel Najera San Manuel HS Wrestling SanManuel Football 2026 · Generating Revenue No response	Email Wed Aug 12, 12:25 PM · 88 days ago	Re: Your Ares Sportswear Order Confirmation (#2640) “CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. I'd like it just w the Sm logo on the front, thanks Regards, Daniel Najera ________________________________” We last sent Text Wed Nov 4, 3:43 PM · 4 days ago “Hey Daniel — Rockel with Ares Sportswear. Checking in — hope the store served the team well! Things have quieted down, so just a reminder it's still open. Anything we could do, new product, discount code, to stir up some interest even this late in the season? Please give me some feedback and thanks!”	Type a text to send from your line. 0/1000
Do Next Touch 4	Toya Henderson Morgan Opelika Dancing Stars Opelika Dancing Stars · Attempting No response	Has not replied	— We last sent Text Fri Nov 6, 1:13 PM · 2 days ago “Hi Toya, Your custom team store is ready! Please take a few minutes to review it and let us know if everything looks good — or if you'd like any changes. Review your store here: https://admin.areswear.com/proof/opelika-dancing-stars-1-a85AY4ltp5 You'll enter your email address to access the review. If you have any questions, reply to this email or contact your sales rep directly. Rockel Royal…”	Type a text to send from your line. 0/1000
Do Now Touch 1	Jasmin Allen 767573- Columbus City Preparatory School for Girls- Rush Reorder Sub Jersey for Jasmin Allen 767573- Columbus City Preparatory School for Girls- Rush Reorder Sub Jersey for Jasmin Allen · Quoted No response	Email Wed Oct 21, 9:31 AM · 19 days ago	Re: [External] Practice Gear, Warm-Ups & More. Bundle + Save “Yes, I'm interested in Basketball gear for 18-20 students Jasmine Allen Instructional Assistant Columbus City Preparatory School for Girls 1390 Bryden RD Columbus, Ohio 43205 614-365-6113 ________________________________” We last sent Text Fri Nov 6, 1:21 PM · 2 days ago “Hey Jasmin — Rockel with Ares Sportswear. Just left you a voicemail on your quote for Columbus City Preparatory School for Girls- Rush Reorder Sub Jersey. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?”	Type a text to send from your line. 0/1000
Do Now Touch 1	Kim Mayo Oxford Women's Soccer 2026 Oxford Women's Soccer 2026 · Generating Revenue No response	Email Mon Sep 28, 7:58 PM · 41 days ago	Re: Updated Store Order Report “Hi I haven’t gotten a tracking number yet. Do you have that?” We last sent Text Fri Nov 6, 1:22 PM · 2 days ago “Hey Kim — Rockel with Ares Sportswear. Checking in — hope the store served the team well! Things have quieted down, so just a reminder it's still open. Anything we could do, new product, discount code, to stir up some interest even this late in the season? Please give me some feedback and thanks!”	Type a text to send from your line. 0/1000
Do Next Touch 2	Joseph Montgomery Joseph Montgomery submitted Joseph Montgomery submitted · Quoted No response	Has not replied	— We last sent Text Fri Nov 6, 1:22 PM · 2 days ago “Hey Joseph — Rockel with Ares Sportswear. Just left you a voicemail on your quote for Joseph Montgomery submitted. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?”	Type a text to send from your line. 0/1000
Do Next Touch 2	George Johnson Chargers Tees Chargers Tees · Quoted No response	Call Fri Nov 6, 1:34 PM · 2 days ago	Call with George Johnson We last sent Call Fri Nov 6, 3:46 PM · 2 days ago Unsuccessful call to George Johnson	Type a text to send from your line. 0/1000
Do Now Touch 1	Kia Wallace C.C.’s School of Dance Arts C.C.’s School of Dance Arts · Quoted No response	Email Thu Oct 29, 3:38 PM · 10 days ago	Re: Quote and Mockup “Gotcha, so I am supposed to trust it? You all don't carry items already bundled to win your clients over? Kia Wallace (she/her) CCSDA Director Operations Secane, PA 19018 E: kiaw@ccsdaway.com ccsdaparentprez@gmail.com https://www.ccsdaway.com/” We last sent Voicemail Fri Nov 6, 3:47 PM · 2 days ago “Hey Kia — this is Rockel with Ares Sportswear and I'm calling about your quote for C.C.’s School of Dance Arts — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-503-0411 so we can finalize this, or make any adjustments you need. Thanks!”	Type a text to send from your line. 0/1000
Do Now	Tj Trout Steel City Arsenal Baseball Steel City Arsenal Baseball · Waiting for Customer Approval No response You answered since; the flag clears at the next reply check.	Email Fri Nov 6, 4:00 PM · 2 days ago	Re: Steel City Arsenal Baseball Store Draft We last sent Email Fri Nov 6, 7:36 PM · 2 days ago Re: Steel City Arsenal Baseball Store Draft “The store is free of cost. Once you make the final approval for the store, it will go live and you can start sharing the link to people. If you do not like a design let us know so that it can be changed. Rockel Royal Business Development Manager ARES Sportswear Phone: (614) 767-1950 ext. 020 3700 Lacon Road Suite A, Hilliard, OH 43026 areswear.com \| Shop4MyTeam.com To ensure you receive all…”	Type a text to send from your line. 0/1000
Do Now Touch 1	Morgan Ussery Senoia Slim Jim Slim Jim’s Merch 2026 · Generating Revenue No response	Text Wed Nov 4, 3:52 PM · 4 days ago	“Hi Rockel! It's been so great! I wish shipping was faster but I know that's always a fight for you guys too. I still want to buy myself something” We last sent Textsystem Sun Nov 8, 1:06 PM · 20 hours ago “Ares Sportswear: Refer another coach or program and get 20% off your next bulk order. Just mention this message when you talk to our sales team after your referral has placed their order.”	Type a text to send from your line. 0/1000

How this list is made

Everyone with a 🔥 reply card on your list, plus anyone else whose last message to you came after your last message to them.
The people you texted or left a voicemail for through the Rep Machine in the last 14 days: all 9. Texts and calls made by hand in Aircall or HubSpot only show up here when HubSpot logged them.
The label says who spoke last: Response means the customer did. Texts, emails and calls all count. Times are New York time.
The Priority tag at the far left is where that customer's card sits on your main list (Do Now, Do Next, Do Last and the rest). Touch is the last numbered touch the Rep Machine recorded for the deal, 1 to 5, and 6 for dead leads, dead customers and every later touch. A gold star marks a reply that asks for a quote or a store, asks a question or makes a request, or says they are interested.
Your list was last built 11/9/2026, 3:01:23 AM EST.