Rockel Royal
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
8Showing 1–8 of 8
📞 Follow-ups due (2)
Oldest: 20 days overdueSnatch N' Catch 2026 (Holiday store re-merch)
Diana Grijalva
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
Can't deferDue 10/20/2026, 8:00:00 AM EDT
💬 What they said
“Sounds good. I will contact my local post office and keep you updated if they are unable to track down the package. Best regards, Diana”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.
This contact has other open deals
The reply above might be about one of these instead — check before replying:
They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.
Clarke County Piranhas Swimming 2026 (Holiday store re-merch)
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
Can't deferDue 10/21/2026, 8:00:00 AM EDT
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
AOFU · Touch 1 of 11 - Rappahannock Valley Football Officials Association 2025
Marvin Greenwell Ii
🔥 New reply — respond now.
🔁 AOFU · Touch 1 of 11 — first touch
Due 8/14/2026, 8:00:00 PM EDT
💬 What they said
“Rocket, this is Marvin from RFVOA. I would like to talk to you about a new order and my coupons for my store credit.”
Responding to their reply: "Rocket, this is Marvin from RFVOA. I would like to talk to you about a new order and my coupons for my store credit."
Sends to +15402736769
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Marvin, this is Rockel with Ares Sportswear. I am pulling up your store credit balance right now so we can get those coupons applied toward the new season's order. Let me know if later this morning or early afternoon works best for a quick five-minute rundown. Give me a call back at 614-503-0411.
New Hampshire School of Ballet Store (Unapproved store · Proof #1 · Touch 1 of 9)
Tanya Larochelle
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 10/22/2026, 4:01:31 PM EDT
💬 What they said
Has a question or request“No changes at the moment but where do I look to see what people have ordered?”
Responding to their reply: "No changes at the moment but where do I look to see what people have ordered?"
Sends to +16035457073
Hi Tanya, this is Rockel with Ares Sportswear. I'm following up on your question about tracking orders, which you can view anytime through your store admin portal link. Since you don't have any design changes, can we go ahead and open the store today, or did you have a different launch date in mind? Give me a call back at 614-503-0411.
Hi Tanya, Rockel with Ares Sportswear. You can track all incoming orders directly through your store admin portal right here: admin.areswear.com/proof/new-hampshire-school-of…. Since the designs are set, are you ready for us to officially launch the store today, or is there a specific date you want it to go live?
Steel City Arsenal Baseball (Unapproved store · Proof #1 · Touch 1 of 9)
Tj Trout
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/10/2026, 9:45:00 AM EST
No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.
They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.
Bombers Baseball Academy (Qualified)
Victor Martinez
🔥 New reply — respond now.
Not part of a numbered touch sequence
💬 What they said
“Okay”
Responding to their reply: "Okay"
Sends to +18633999113
Hi Victor, this is Rockel with Ares Sportswear. Following up on your message to see if we're good to launch the store or if you still need to make any changes to the lineup. Let me know if you're ready to get this live. Give me a call back.
Hi Victor, Rockel with Ares Sportswear. Glad we're on the same page. Are you ready for me to get this store built, or are there any other items you want to add first?
1OFU: 767624-State University of New York Brockport Cheer Bra and Tanks (1st order follow-up (Bulk) · Touch 1 of 5)
Cole Newman
🔥 New reply — respond now.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
💬 What they said
“To figure *”
Responding to their reply: "To figure *"
Sends to +17166978263
Hi Cole, this is Rockel with Ares Sportswear. It looks like your text cut off right after you typed "to figure." Let me know what you're working through on the cheer bras and tanks so we can get everything finalized for your order. Give me a call back at 614-503-0411.
Hi Cole, Rockel with Ares Sportswear. Looks like your message got cut off—what were you trying to figure out on the cheer bras and tanks? Let me know so we can finalize the details and get your order moving.
Families Yorktown Stage (Store traffic, no conversion · Touch 1 of 6)
Families Yorktown Stage
🔥 New reply — respond now.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
💬 What they said
“Ty”
Responding to their reply: "Ty"
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1 — Do Now
55Showing 51–55 of 55
Brewster Varsity Soccer 2025 (Store no traffic · Touch 1 of 12)
Andy Sagstume
You also have an older Annual Order Follow-up card for this customer (Retain 758920), 113 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
You also have an older Annual Order Follow-up card for this customer (Retain Brewster Varsity Soccer 2025), 68 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
Activate the store and encourage the admin to promote it.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to 8455318079
Hey Andy, Rockel with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-503-0411. Thanks!
Hey Andy — Rockel with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/brewster-varsity-soccer-20….
East End Hawks Basketball 2026 (Store traffic, no conversion · Touch 1 of 6)
Brianna Fenton
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +16313204302
Hey Brianna, it's Rockel with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-503-0411. Thanks!
Hey Brianna — Rockel with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/east-end-hawks-basketball-….
Elk Grove Lady Rats Softball 2026 (Store no traffic · Touch 1 of 12)
Brittney Hernandez
Activate the store and encourage the admin to promote it.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +14802062358
Hey Brittney, Rockel with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-503-0411. Thanks!
Hey Brittney — Rockel with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/elk-grove-lady-rats-softba….
Fast Lane TC Team Store Fast Labe Track Club Athletics Other (Store no traffic · Touch 1 of 12)
Breyon Gaines
Activate the store and encourage the admin to promote it.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +16098403963
Hey Breyon, Rockel with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-503-0411. Thanks!
Hey Breyon — Rockel with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/fast-lane-tc-team-store-fa….
Robert T Hill Middle School Highlander Cheer (Store no traffic · Touch 1 of 12)
Adia Harkless
Activate the store and encourage the admin to promote it.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +14697655965
Hey Adia, Rockel with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-503-0411. Thanks!
Hey Adia — Rockel with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/robert-t-hill-middle-schoo….
2 — Do Next
5Showing 1–5 of 5
Community Project Shirts - Brian Mardueno (Committed)
Brian Mardueno
📅 No Committed Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →P.S./M.S. 207 Rockwood Park Cheer 2026 (Generating Revenue)
Stephanie Verdino
Support and grow active store revenue.
Can't deferTeam Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet
View in HubSpot →Team store — already generating revenue, checking in on how it's going
Sends to +16462750875
Hi Stephanie, this is Rockel with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-503-0411 and let me know if there's anything you need from us, or if you'd like help pushing for a few more. Thanks!
Hi Stephanie, Rockel with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/p-s-m-s-207-rockwood-park-…. Anything you need from us to help keep it moving, or any push you'd like to do?
Buckeye State Youth Football (Committed)
Tyson Bennett · Coach
📅 No Committed Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →Quabbin Varsity Cheer (Qualified)
Robin Wagher
Qualified opportunity — move quickly toward store build.
Not part of a numbered touch sequence
View in HubSpot →Team store request — no art/logo file on record
Sends to +17742758106
Hi Robin, this is Rockel with Ares Sportswear. Thanks for the team store request for Quabbin Varsity Cheer — I wanted to check if you have a logo you'd like included. Give me a call back at 614-503-0411 today and I'll have your store built by tomorrow either way. Thanks!
Hi Robin, Rockel with Ares Sportswear. Got your request for Quabbin Varsity Cheer — thank you! Do you have a logo or design you'd like on the store? Send it over today and I'll have your store built by tomorrow — or I can go ahead now with our own design templates, just say the word.
Wilson Hill Elementary Staff Store 2026 (Generating Revenue)
Kaylee Santille · School administrator
You also have an older Annual Order Follow-up card for this customer (Retain Wilson Hill Elementary Tote Bags), 40 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
Support and grow active store revenue.
Can't deferTeam Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet
View in HubSpot →Team store — already generating revenue, checking in on how it's going
Sends to (937) 477-8925
Hi Kaylee, this is Rockel with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-503-0411 and let me know if there's anything you need from us, or if you'd like help pushing for a few more. Thanks!
Hi Kaylee, Rockel with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/wilson-hill-elementary-sta…. Anything you need from us to help keep it moving, or any push you'd like to do?
3 — Do Every Day
28Showing 21–28 of 28
AOFU · Touch 1 of 11 - Skowhegan River Hawks Wrestling 2025
Sara Carter
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 11/5/2026, 7:00:00 PM EST
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +12074318175
Hey Sara, it's Rockel with Ares Sportswear. It was about a year ago that you did Skowhegan River Hawks Wrestling with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-503-0411. Thanks!
Hey Sara — Rockel with Ares Sportswear. Coming up on a year since the Skowhegan River Hawks Wrestling shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - Dublin Youth Athletics Athletics (OH) - 01/06/2026
Mitchell Briant
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 11/6/2026, 7:00:00 PM EST
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to 740-972-6949
Hey Mitchell, it's Rockel with Ares Sportswear. It was about a year ago that you did Dublin Youth Athletics Athletics (OH) - 01/06/ with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-503-0411. Thanks!
Hey Mitchell — Rockel with Ares Sportswear. Coming up on a year since the Dublin Youth Athletics Athletics (OH) - 01/06/ shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
1OFU: 767133-Stacey Jr-Sr HS Athletic Secretary (TX) (1st order follow-up (Bulk) · Touch 1 of 5)
Sandi Wellman
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to 2108476470
Hey Sandi, it's Rockel with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-503-0411. Thanks!
Hey Sandi — Rockel with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: 760281-Builders Exchange of Central Ohio- Jacket for Jocelyn McLaughlin (1st order follow-up (Bulk) · Touch 1 of 5)
Jocelyn Mclaughlin · Business contact
Still trying to reach this customer for their first-order follow-up.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to 6144869521
Hey Jocelyn, it's Rockel with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-503-0411. Thanks!
Hey Jocelyn — Rockel with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: 766209-Martinez Urgent Care Tees (1st order follow-up (Bulk) · Touch 1 of 5)
Kate Danilovich
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +17064214077
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Kate, it's Rockel with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-503-0411. Thanks!
1OFU: House Of Payne - tees (1st order follow-up (Bulk) · Touch 1 of 5)
Abbey Stearn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +12158038944
Hey Abbey, it's Rockel with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-503-0411. Thanks!
Hey Abbey — Rockel with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: 766354-North Georgia Paranormal Society-Tees (1st order follow-up (Bulk) · Touch 1 of 5)
Marie Byrd
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +17707897738
Hey Marie, it's Rockel with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-503-0411. Thanks!
Hey Marie — Rockel with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Stick Head Clothing Company (1st order follow-up (Bulk) · Touch 1 of 5)
Andy Falco
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +18147588902
Hey Andy, it's Rockel with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-503-0411. Thanks!
Hey Andy — Rockel with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
Last refreshed: 11/9/2026, 9:57:42 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)