β Back to Shadane Butler's queue
Responses
Who has answered you and who has not, what they said, what you last sent them, and a suggested reply. Customers who replied come first, newest first; then the people you messaged through the Rep Machine who have not answered, longest silent first.
Send text sends the words in the box to the customer from your own line, right away. On a row where nothing new is waiting from them you can type a text of your own and send it the same way. For a customer who wrote by email the button opens the deal in HubSpot instead, because HubSpot cannot send through your inbox. The page reads HubSpot when it opens, so give it a few seconds.
2
customers have answered and the last word is theirs
2
people have not answered your last message
Showing 4 of 4
1 of 1 text ticked. Each goes from your own line, with the words in its box.
| Priority | Who | When | What they said | Suggested reply | Send |
|---|---|---|---|---|---|
| Do Now | Kaylee McClure Providence Christian Academy (Warrenton, Virginia)
π₯ on your list | Text Sat Nov 7, 9:53 AM Β· 47 hours ago | Has a question or request βOkay. When I go on the website to design a uniform it blocks the design website saying it is a an unsafe website.β We last sent Textsystem Sat Nov 7, 9:11 AM Β· 2 days ago βAres Sportswear: We need a few more details to get your Team Store started. Reply here or call us at 614-767-1950 and we'll get it moving.β | Type over it if you like. 329/1000 Suggested stage: Connected (The customer is actively trying to design uniforms but encountered a technical security warning on the website.) | |
| Do Now | Catalina Goralski Re-opened: Emeralds Baseball 2026
π₯ on your list | Thu Nov 5, 9:09 PM Β· 3 days ago | Re: Fund Raising βCAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thank you!! I will keep an eye on my mailbox.β We last sent Thu Nov 5, 6:35 PM Β· 3 days ago Re: Fund Raising βHi Catalina, We have made a request to our accounting team to send a check for ($280.00). This should be received in 3-4 weeks. We appreciate you for choosing Ares Sportswear in setting up your store, and we look forward to the opportunity to work with you again on your future orders. Please see details of the request below. Total Amount Earned: $280 Store Name: Emeralds Baseball 2026 Make Checkβ¦β | Type over it if you like. | Reply in HubSpot β They wrote by email: HubSpot has no way to send through your own inbox, so you send it there. |
| Do Now | Ladonna Wakefield Martha Ln., Collins High School Marching Band - Guard
You answered since; the flag clears at the next reply check. | Text Wed Nov 4, 3:19 PM Β· 4 days ago | βSureβ We last sent Call Wed Nov 4, 3:24 PM Β· 4 days ago Successful call to Ladonna Wakefield | Type a text to send from your line. 0/1000 | |
| Do Now Touch 6 | Ashley Parker Champion Force Athletics
You answered since; the flag clears at the next reply check. | Text Mon Nov 2, 9:00 AM Β· 7 days ago | βI have to speak with my father as he's the managerβ We last sent Textsystem Fri Nov 6, 1:16 PM Β· 2 days ago βAres Sportswear: Refer another coach or program and get 20% off your next bulk order. Just mention this message when you talk to our sales team after your referral has placed their order.β | Type a text to send from your line. 0/1000 |
How this list is made
- Everyone with a π₯ reply card on your list, plus anyone else whose last message to you came after your last message to them.
- The people you texted or left a voicemail for through the Rep Machine in the last 14 days. Texts and calls made by hand in Aircall or HubSpot only show up here when HubSpot logged them.
- The label says who spoke last: Response means the customer did. Texts, emails and calls all count. Times are New York time.
- The Priority tag at the far left is where that customer's card sits on your main list (Do Now, Do Next, Do Last and the rest). Touch is the last numbered touch the Rep Machine recorded for the deal, 1 to 5, and 6 for dead leads, dead customers and every later touch. A gold star marks a reply that asks for a quote or a store, asks a question or makes a request, or says they are interested.
- Your list was last built 11/9/2026, 3:01:23 AM EST.