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Shadane Butler β€” responses

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Responses

Who has answered you and who has not, what they said, what you last sent them, and a suggested reply. Customers who replied come first, newest first; then the people you messaged through the Rep Machine who have not answered, longest silent first.

Send text sends the words in the box to the customer from your own line, right away. On a row where nothing new is waiting from them you can type a text of your own and send it the same way. For a customer who wrote by email the button opens the deal in HubSpot instead, because HubSpot cannot send through your inbox. The page reads HubSpot when it opens, so give it a few seconds.

2

customers have answered and the last word is theirs

2

people have not answered your last message

Showing 4 of 4

1 of 1 text ticked. Each goes from your own line, with the words in its box.

PriorityWhoWhenWhat they saidSuggested replySend
Do Now

Kaylee McClure

Providence Christian Academy (Warrenton, Virginia)

Response

πŸ”₯ on your list

Text

Sat Nov 7, 9:53 AM Β· 47 hours ago

Has a question or request

β€œOkay. When I go on the website to design a uniform it blocks the design website saying it is a an unsafe website.”

We last sent

Textsystem

Sat Nov 7, 9:11 AM Β· 2 days ago

β€œAres Sportswear: We need a few more details to get your Team Store started. Reply here or call us at 614-767-1950 and we'll get it moving.”

Type over it if you like. 329/1000

Suggested stage: Connected (The customer is actively trying to design uniforms but encountered a technical security warning on the website.)

Do Now

Catalina Goralski

Re-opened: Emeralds Baseball 2026

Response

πŸ”₯ on your list

Email

Thu Nov 5, 9:09 PM Β· 3 days ago

Re: Fund Raising

β€œCAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thank you!! I will keep an eye on my mailbox.”

We last sent

Email

Thu Nov 5, 6:35 PM Β· 3 days ago

Re: Fund Raising

β€œHi Catalina, We have made a request to our accounting team to send a check for ($280.00). This should be received in 3-4 weeks. We appreciate you for choosing Ares Sportswear in setting up your store, and we look forward to the opportunity to work with you again on your future orders. Please see details of the request below. Total Amount Earned: $280 Store Name: Emeralds Baseball 2026 Make Check…”

Type over it if you like.

Reply in HubSpot β†’

They wrote by email: HubSpot has no way to send through your own inbox, so you send it there.

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Ladonna Wakefield

Martha Ln., Collins High School Marching Band - Guard

No response

You answered since; the flag clears at the next reply check.

Text

Wed Nov 4, 3:19 PM Β· 4 days ago

β€œSure”

We last sent

Call

Wed Nov 4, 3:24 PM Β· 4 days ago

Successful call to Ladonna Wakefield

Type a text to send from your line. 0/1000

Do Now

Touch 6

Ashley Parker

Champion Force Athletics

No response

You answered since; the flag clears at the next reply check.

Text

Mon Nov 2, 9:00 AM Β· 7 days ago

β€œI have to speak with my father as he's the manager”

We last sent

Textsystem

Fri Nov 6, 1:16 PM Β· 2 days ago

β€œAres Sportswear: Refer another coach or program and get 20% off your next bulk order. Just mention this message when you talk to our sales team after your referral has placed their order.”

Type a text to send from your line. 0/1000

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