REP MACHINE
Shadane Butler

Shadane Butler

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 4 · Do Now 72 · Do Next 4 · Do Every Day 6Page 2: Fit In Daily 35 · Do Last 106 · Win-Back 57
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

35

Showing 21–30 of 35

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Kimberly Valmore (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Kimberly Valmore

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19259692761

~8:08 AM their time

Hey Kimberly, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~8:11 AM their time

Hey Kimberly — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Logan Dombrowski (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Logan Dombrowski

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13153357277

Now

Hey Logan, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~9:37 AM their time

Hey Logan — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Lynn Leeper (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Lynn Leeper

You also have an older First Order Follow-up card for this customer (1OFU: Basha Cheer 2026), 128 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19185768029

Now

Hey Lynn, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~8:37 AM their time

Hey Lynn — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Marie Crivello (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Marie Crivello

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +17604737308

~8:03 AM their time

Hey Marie, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~8:06 AM their time

Hey Marie — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Megan Sherrill (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Megan Sherrill

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19103636755

Now

Hey Megan, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Megan — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Monique Navarro (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Monique Navarro

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19517100799

Now

Hey Monique, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~9:37 AM their time

Hey Monique — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Nick Huszar (Recovery Funnel — Lost Champion · Touch 1 of 7)

Nick Huszar · Coach

You also have an older First Order Follow-up card for this customer (1OFU: Landsharks Baseball Club 2026 ), 250 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17326104130

Now

Hey Nick, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Nick — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Rone Russell (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Rone Russell

You also have an older First Order Follow-up card for this customer (1OFU: Bethesda Bombers), 86 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16158301569

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Rone, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Sarah Blake (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Sarah Blake

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +15713618736

Now

Hey Sarah, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Sarah — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Scarlette Oregon (Recovery Funnel — Lost Champion · Touch 1 of 7)

Scarlette Oregon

You also have an older First Order Follow-up card for this customer (1OFU: Angels FC Soccer 2026), 274 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16264886136

~8:03 AM their time

Hey Scarlette, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~8:06 AM their time

Hey Scarlette — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

5 — Do Last

106

Showing 11–20 of 106

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Stone Memorial HS Wrestling (Crossville TN) - Brian Parker

338 days overdue

Brian Parker

Stale — 338 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/6/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 9314845767

Now

Hey Brian, it's Shadane with Ares Sportswear. It was about a year ago that you did Stone Memorial HS Wrestling (Crossville TN) - Brian Parker with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~9:37 AM their time

Hey Brian — Shadane with Ares Sportswear. Coming up on a year since the Stone Memorial HS Wrestling (Crossville TN) - Brian Parker shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

1OFU: Marion Nighthawks Team Store (1st order follow-up (Team Store) · Touch 1 of 5)

288 days overdue

Kelli Love

Stale — 288 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Order delivered — best moment to confirm satisfaction and pitch a repeat or upsell order.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 1/24/2026, 6:16:47 PM EST

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +17402513911

Now

Hey Kelli, it's Shadane with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-256-2417. Thanks!

~10:37 AM their time

Hey Kelli — Shadane with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball

222 days overdue

Josh Arruda · League director

You also have another old Annual Order Follow-up card for this customer (Retain Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball 756626 - Herc), 185 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have another old Annual Order Follow-up card for this customer (Retain 759186 - Arruda Basketball Club - uniforms 9-11-25), 59 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 222 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 1/30/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +12679072982

Now

Hey Josh, it's Shadane with Ares Sportswear. It was about a year ago that you did Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:37 AM their time

Hey Josh — Shadane with Ares Sportswear. Coming up on a year since the Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Newberry Ms Women'S Track Track Newberry, Michigan Track

222 days overdue

Cori Canfield

Stale — 222 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 1/30/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19064501301

Now

Hey Cori, it's Shadane with Ares Sportswear. It was about a year ago that you did Newberry Ms Women'S Track Track Newberry, Michigan Track with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:37 AM their time

Hey Cori — Shadane with Ares Sportswear. Coming up on a year since the Newberry Ms Women'S Track Track Newberry, Michigan Track shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

1OFU: Upstate Ignite 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

277 days overdue

Christopher Morring · Coach

Stale — 277 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 2/4/2026, 4:23:20 PM EST

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +15189202139

Now

Hey Christopher, it's Shadane with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-256-2417. Thanks!

~10:37 AM their time

Hey Christopher — Shadane with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

1OFU: Angels FC Soccer 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

275 days overdue

Scarlette Oregon

Stale — 275 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 2/6/2026, 7:24:24 PM EST

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +16264886136

~8:05 AM their time

Hey Scarlette, it's Shadane with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-256-2417. Thanks!

~8:08 AM their time

Hey Scarlette — Shadane with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Sabre Baseball & Softball Youth Baseball Flanders, New Jersey Youth Baseball

207 days overdue

Andrew Mascis · Coach

Stale — 207 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 2/14/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +12019665106

Now

Hey Andrew, it's Shadane with Ares Sportswear. It was about a year ago that you did Sabre Baseball & Softball Youth Baseball Flanders, New Jersey Youth Baseball with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:37 AM their time

Hey Andrew — Shadane with Ares Sportswear. Coming up on a year since the Sabre Baseball & Softball Youth Baseball Flanders, New Jersey Youth Baseball shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

1OFU: Heat Check Elite Basketball 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

252 days overdue

Justin Buford Jr · Coach

Stale — 252 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 3/1/2026, 4:35:43 PM EST

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +15028196078

Now

Hey Justin, it's Shadane with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-256-2417. Thanks!

~10:37 AM their time

Hey Justin — Shadane with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

1OFU: Landsharks Baseball Club 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

251 days overdue

Nick Huszar · Coach

Stale — 251 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 3/2/2026, 1:36:10 PM EST

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +17326104130

Now

Hey Nick, it's Shadane with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-256-2417. Thanks!

~10:37 AM their time

Hey Nick — Shadane with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball

185 days overdue

Josh Arruda · League director

You also have an older Annual Order Follow-up card for this customer (Retain Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball 755632 - Herc), 222 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have another old Annual Order Follow-up card for this customer (Retain 759186 - Arruda Basketball Club - uniforms 9-11-25), 59 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 185 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 3/8/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +12679072982

Now

Hey Josh, it's Shadane with Ares Sportswear. It was about a year ago that you did Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:37 AM their time

Hey Josh — Shadane with Ares Sportswear. Coming up on a year since the Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

6 — Win-Back (Unretained/Dead)

57

Showing 1–10 of 57

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Shelby Daniels (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Shelby Daniels

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:43 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(937537-1813

Now

Hey Shelby, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Shelby — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Anthony Carratura (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Anthony Carratura · Coach

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:44 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +12017452237

Now

Hey Anthony, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Anthony — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Scott Fancher (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Scott Fancher

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:44 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Nick Wallace (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Nick Wallace

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:48 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 9312325179

Now

Hey Nick, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~9:37 AM their time

Hey Nick — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - David Walser (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

David Walser

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +14102319450

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey David, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Alexa Jayne (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Alexa Jayne

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:21:04 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17073262618

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

~8:06 AM their time

Hey Alexa, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Shawn Tanferi (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Shawn Tanferi

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:21:05 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16143251047

Now

Hey Shawn, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Shawn — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Dan Rankin (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Dan Rankin

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:21:51 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16146796103

Now

Hey Dan, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Dan — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Nick Hyclak (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Nick Hyclak

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:22:31 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(330554-9605

Now

Hey Nick, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Nick — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ami Thomas (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Ami Thomas

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:22:32 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16145791212

Now

Hey Ami, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:37 AM their time

Hey Ami — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

View full list (293) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)