REP MACHINE
Shadane Butler

Shadane Butler

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 4 · Do Now 73 · Do Next 4 · Do Every Day 6Page 2: Fit In Daily 35 · Do Last 106 · Win-Back 57
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

35

Showing 1–10 of 35

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Brad Valentino (Recovery Funnel — Lost Champion · Touch 1 of 7)

Brad Valentino · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12246122477

Now

Hey Brad, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~10:29 AM their time

Hey Brad — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Albert Viramontes (Recovery Funnel — Lost Champion · Touch 1 of 7)

Albert Viramontes

You also have an older First Order Follow-up card for this customer (1OFU: Ventura Unlimited Baseball 2026), 227 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +18055740367

Now

Hey Albert, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~8:29 AM their time

Hey Albert — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Alkia Page (Recovery Funnel — Lost Champion · Touch 1 of 7)

Alkia Page

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Allison Madison (Recovery Funnel — Lost Champion · Touch 1 of 7)

Allison Madison · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14058506062

Now

Hey Allison, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~10:29 AM their time

Hey Allison — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Amy Slade (Recovery Funnel — Lost Champion · Touch 1 of 7)

Amy Slade

You also have an older First Order Follow-up card for this customer (1OFU: Oklahoma Expos 9AAA Baseball 2026), 224 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14797194540

Now

Hey Amy, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~11:29 AM their time

Hey Amy — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Ashley Moore (Recovery Funnel — Lost Champion · Touch 1 of 7)

Ashley Moore

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15408363273

Now

Hey Ashley, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~11:29 AM their time

Hey Ashley — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Baliee Rivera (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Baliee Rivera

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12549137903

Now

Hey Baliee, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~10:29 AM their time

Hey Baliee — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brittany Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Brittany Taylor

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16145481800

Hey Brittany, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

Hey Brittany — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chris Frederick (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chris Frederick

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +17088284434

Now

Hey Chris, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~10:29 AM their time

Hey Chris — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Christopher Morring (Recovery Funnel — Lost Champion · Touch 1 of 7)

Christopher Morring · Coach

You also have an older First Order Follow-up card for this customer (1OFU: Upstate Ignite 2026), 276 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15189202139

Now

Hey Christopher, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~11:29 AM their time

Hey Christopher — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

5 — Do Last

106

Showing 61–70 of 106

5 — Do LastOverdue

Kimberly Jenkins submitted (Quote built · Touch 1 of 9)

88 days overdue

Kimberly Jenkins

Expected close date was 10 days ago — close this deal or move the date, or it auto-closes under Mike's rule once it hits 14 days. Dry run only — no task sent yet.

🔁 Quote built · Touch 1 of 9 — first touch

Due 8/13/2026, 4:54:11 PM EDT

View in HubSpot →
Suggested messageReady to send

Bulk order — already quoted, following up to close

Sends to +18142489327

Now

Hey Kimberly — this is Shadane with Ares Sportswear and I'm calling about your quote for Kimberly Jenkins submitted — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 380-256-2417 so we can finalize this, or make any adjustments you need. Thanks!

~11:29 AM their time

Hey Kimberly — Shadane with Ares Sportswear. Just left you a voicemail on your quote for Kimberly Jenkins submitted. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?

📌 Your next task“last call”Overdue 4 days · was due Nov 5Open task in HubSpot →
5 — Do LastOverdue

Michelle Newman - Sales Chat (Prospecting · Touch 1 of 12)

85 days overdue

Michelle Newman

Would auto-close under Mike's stale-deal rule — expected close date was 55 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 8/16/2026, 1:41:42 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Prodigy Student Travel - hoodies 2025

24 days overdue

Robert Pressley · Business contact

Stale — 24 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 8/16/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +1 740-274-1330

Now

Hey Robert, it's Shadane with Ares Sportswear. It was about a year ago that you did Prodigy Student Travel - hoodies with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~11:29 AM their time

Hey Robert — Shadane with Ares Sportswear. Coming up on a year since the Prodigy Student Travel - hoodies shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Nike Football 2026 (Prospecting · Touch 1 of 12)

84 days overdue

Star Bradshaw

Expected close date was 9 days ago — close this deal or move the date, or it auto-closes under Mike's rule once it hits 14 days. Dry run only — no task sent yet.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 8/17/2026, 7:29:56 AM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +17069795256

Now

Hey Star — this is Shadane with Ares Sportswear. Got your request for Nike Football 2026 and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions. Thanks!

~11:29 AM their time

Hey Star — Shadane with Ares Sportswear. Got your request for Nike Football 2026 and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions.

📌 Your next task“send text and call follow up”Overdue 28 days · was due Oct 12Open task in HubSpot →
5 — Do LastOverdue

AOFU · Touch 1 of 11 - Arruda's Basketball Club Fall 2025

20 days overdue

Josh Arruda · League director

You also have an older Annual Order Follow-up card for this customer (Retain Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball 755632 - Herc), 222 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Arruda'S Basketball Club Youth Boys Basketball Arlington, Virginia Youth Boys Basketball 756626 - Herc), 185 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 20 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 8/20/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +12679072982

Now

Hey Josh, it's Shadane with Ares Sportswear. It was about a year ago that you did Arruda's Basketball Club Fall with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~11:29 AM their time

Hey Josh — Shadane with Ares Sportswear. Coming up on a year since the Arruda's Basketball Club Fall shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Molly Newman Email Inquiry (Prospecting · Touch 1 of 12)

75 days overdue

Molly Newman

Would auto-close under Mike's stale-deal rule — expected close date was 50 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 8/26/2026, 2:27:03 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to 9512946450 ext 2012

Now

Hey Molly — this is Shadane with Ares Sportswear. Got your request for Molly Newman Email Inquiry and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions. Thanks!

~8:29 AM their time

Hey Molly — Shadane with Ares Sportswear. Got your request for Molly Newman Email Inquiry and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions.

5 — Do LastOverdue

Skye Lindsey submitted Team Store (Prospecting · Touch 1 of 12)

75 days overdue

Skye Lindsey

Expected close date was 9 days ago — close this deal or move the date, or it auto-closes under Mike's rule once it hits 14 days. Dry run only — no task sent yet.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 8/26/2026, 7:31:24 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +14047640756

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Skye — this is Shadane with Ares Sportswear. Got your request for Skye Lindsey submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions. Thanks!

5 — Do LastOverdue

Gabby Cruz submitted Bulk Order (Prospecting · Touch 1 of 12)

70 days overdue

Gabby Cruz

Would auto-close under Mike's stale-deal rule — expected close date was 40 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 8/31/2026, 3:15:27 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +13469076540

Now

Hey Gabby — this is Shadane with Ares Sportswear. Got your request for Gabby Cruz submitted Bulk Order and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions. Thanks!

~10:29 AM their time

Hey Gabby — Shadane with Ares Sportswear. Got your request for Gabby Cruz submitted Bulk Order and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions.

📌 Your next task“send email and text”Overdue 28 days · was due Oct 12Open task in HubSpot →
5 — Do LastOverdue

Gabby Cruz submitted Bulk Order (Prospecting · Touch 1 of 12)

70 days overdue

Gabby Cruz

Would auto-close under Mike's stale-deal rule — expected close date was 17 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 8/31/2026, 3:20:32 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +13469076540

Now

Hey Gabby — this is Shadane with Ares Sportswear. Got your request for Gabby Cruz submitted Bulk Order and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions. Thanks!

~10:29 AM their time

Hey Gabby — Shadane with Ares Sportswear. Got your request for Gabby Cruz submitted Bulk Order and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-2417 so I can send you my questions.

📌 Your next task“send email and text”Overdue 28 days · was due Oct 12Open task in HubSpot →
5 — Do LastOverdue

Troop 61057 Scout 2026 (Unapproved store · Touch 1 of 9)

69 days overdue

Brittany Rosell

Stale — 69 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/1/2026, 5:08:46 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +17329950434

Now

Hey Brittany — this is Shadane with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 380-256-2417 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!

~11:29 AM their time

Hey Brittany — Shadane with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

📌 Your next task“8th t send email and text”Overdue 19 days · was due Oct 21Open task in HubSpot →

6 — Win-Back (Unretained/Dead)

57

Showing 21–30 of 57

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Wendy Sayles (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Wendy Sayles

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:51:35 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 2127699636

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Wendy, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Laurie Hall (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Laurie Hall

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:51:35 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18142332051

Now

Hey Laurie, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~11:29 AM their time

Hey Laurie — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Courtney Klodowski (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Courtney Klodowski

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:51:39 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17243448920

Now

Hey Courtney, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~11:29 AM their time

Hey Courtney — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Jeri Zurhorst (Recovery Funnel — Unretained Customer · Touch 1 of 5)

87 days overdue

Jeri Zurhorst

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 8/14/2026, 1:03:59 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16144875155

Now

Hey Jeri, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~11:29 AM their time

Hey Jeri — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Erica Dann (Recovery Funnel — Unretained Customer · Touch 1 of 5)

61 days overdue

Erica Dann · Team parent

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 9/9/2026, 1:03:55 AM EDT

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Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 904-864-7545

Now

Hey Erica, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~11:29 AM their time

Hey Erica — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Amie East (Recovery Funnel — Unretained Customer · Touch 1 of 5)

8 days overdue

Amie East

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 11/1/2026, 1:11:09 AM EDT

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Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16148018873

Now

Hey Amie, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~8:29 AM their time

Hey Amie — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Alyshia Howser (Dead Customer · Touch 3 of 4)

Alyshia Howser

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

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Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Anna Lyde (Dead Customer · Touch 3 of 4)

Anna Lyde

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

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Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +19122307889

Now

Hey Anna, it's Shadane with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 380-256-2417. Thanks!

~11:29 AM their time

Hey Anna — Shadane with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Bobby Blanton (Dead Customer · Touch 3 of 4)

Bobby Blanton

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

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Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +17403522652

Now

Hey Bobby, it's Shadane with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 380-256-2417. Thanks!

~11:29 AM their time

Hey Bobby — Shadane with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Brian Parker (Dead Customer · Touch 3 of 4)

Brian Parker

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

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Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to 9314845767

Now

Hey Brian, it's Shadane with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 380-256-2417. Thanks!

~10:29 AM their time

Hey Brian — Shadane with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

View full list (295) →

Last refreshed: 11/9/2026, 11:12:03 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)