REP MACHINE
Shadane Butler

Shadane Butler

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 4 · Do Now 72 · Do Next 4 · Do Every Day 6Page 2: Fit In Daily 35 · Do Last 106 · Win-Back 57
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4 — Fit In Daily, Don't Get Behind

35

Showing 1–10 of 35

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Brad Valentino (Recovery Funnel — Lost Champion · Touch 1 of 7)

Brad Valentino · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12246122477

Now

Hey Brad, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~9:26 AM their time

Hey Brad — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Albert Viramontes (Recovery Funnel — Lost Champion · Touch 1 of 7)

Albert Viramontes

You also have an older First Order Follow-up card for this customer (1OFU: Ventura Unlimited Baseball 2026), 227 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +18055740367

~8:05 AM their time

Hey Albert, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~8:08 AM their time

Hey Albert — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Alkia Page (Recovery Funnel — Lost Champion · Touch 1 of 7)

Alkia Page

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Allison Madison (Recovery Funnel — Lost Champion · Touch 1 of 7)

Allison Madison · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14058506062

Now

Hey Allison, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~9:26 AM their time

Hey Allison — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Amy Slade (Recovery Funnel — Lost Champion · Touch 1 of 7)

Amy Slade

You also have an older First Order Follow-up card for this customer (1OFU: Oklahoma Expos 9AAA Baseball 2026), 224 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14797194540

Now

Hey Amy, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~10:26 AM their time

Hey Amy — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Ashley Moore (Recovery Funnel — Lost Champion · Touch 1 of 7)

Ashley Moore

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15408363273

Now

Hey Ashley, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~10:26 AM their time

Hey Ashley — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Baliee Rivera (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Baliee Rivera

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12549137903

Now

Hey Baliee, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~9:26 AM their time

Hey Baliee — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brittany Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Brittany Taylor

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16145481800

Hey Brittany, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

Hey Brittany — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chris Frederick (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chris Frederick

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +17088284434

Now

Hey Chris, it's Shadane with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-2417. Thanks!

~9:26 AM their time

Hey Chris — Shadane with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Christopher Morring (Recovery Funnel — Lost Champion · Touch 1 of 7)

Christopher Morring · Coach

You also have an older First Order Follow-up card for this customer (1OFU: Upstate Ignite 2026), 276 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15189202139

Now

Hey Christopher, it's Shadane with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-2417 with the next thing you will need for the team. Thanks!

~10:26 AM their time

Hey Christopher — Shadane with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

5 — Do Last

106

Showing 1–10 of 106

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Fennville HS Athletics (Fennville MI) - Alex Best

467 days overdue

Alex Best

Stale — 467 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 5/30/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +12697223450

Now

Hey Alex, it's Shadane with Ares Sportswear. It was about a year ago that you did Fennville HS Athletics (Fennville MI) - Alex Best with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:26 AM their time

Hey Alex — Shadane with Ares Sportswear. Coming up on a year since the Fennville HS Athletics (Fennville MI) - Alex Best shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - South HS Dance (OH) (Columbus OH) - Jaionna Ashley

451 days overdue

Tigeria Miller

Stale — 451 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/15/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 16146251445

Now

Hey Tigeria, it's Shadane with Ares Sportswear. It was about a year ago that you did South HS Dance (OH) (Columbus OH) - Jaionna Ashley with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:26 AM their time

Hey Tigeria — Shadane with Ares Sportswear. Coming up on a year since the South HS Dance (OH) (Columbus OH) - Jaionna Ashley shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Glenbard West HS Tennis (Glen Ellyn IL) - Michelle Gatz

444 days overdue

Michelle Gatz

Stale — 444 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +1(630469-8600

Now

Hey Michelle, it's Shadane with Ares Sportswear. It was about a year ago that you did Glenbard West HS Tennis (Glen Ellyn IL) - Michelle Gatz with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~9:26 AM their time

Hey Michelle — Shadane with Ares Sportswear. Coming up on a year since the Glenbard West HS Tennis (Glen Ellyn IL) - Michelle Gatz shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Jefferson HS Volleyball Boulder, MT Girls Volleyball

443 days overdue

Nicole Hendershot

Stale — 443 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/23/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 3075482256

Now

Hey Nicole, it's Shadane with Ares Sportswear. It was about a year ago that you did Jefferson HS Volleyball Boulder, MT Girls Volleyball with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~8:26 AM their time

Hey Nicole — Shadane with Ares Sportswear. Coming up on a year since the Jefferson HS Volleyball Boulder, MT Girls Volleyball shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Grant Community HS Women's Tennis (Fox Lake IL) - Max Boton

439 days overdue

Shea Wintersteen

Stale — 439 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/27/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 18477381337

Now

Hey Shea, it's Shadane with Ares Sportswear. It was about a year ago that you did Grant Community HS Women's Tennis (Fox Lake IL) - Max Boton with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~9:26 AM their time

Hey Shea — Shadane with Ares Sportswear. Coming up on a year since the Grant Community HS Women's Tennis (Fox Lake IL) - Max Boton shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - USA Seibukan Martial Arts Training Center (Columbus OH) - Rodger Pyle

425 days overdue

Rodger Pyle

Stale — 425 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/11/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16144870687

Now

Hey Rodger, it's Shadane with Ares Sportswear. It was about a year ago that you did USA Seibukan Martial Arts Training Center (Columbus OH) - Rodger Pyle with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:26 AM their time

Hey Rodger — Shadane with Ares Sportswear. Coming up on a year since the USA Seibukan Martial Arts Training Center (Columbus OH) - Rodger Pyle shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Hauppauge HS Football (Hauppauge NY) - Melissa Barbera

416 days overdue

Melissa Barbera

Stale — 416 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/20/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Rose Kinser Huntington, WV Retail

395 days overdue

Rose Kinser

Stale — 395 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 8/10/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16812199481

Now

Hey Rose, it's Shadane with Ares Sportswear. It was about a year ago that you did Rose Kinser Huntington, WV Retail with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:26 AM their time

Hey Rose — Shadane with Ares Sportswear. Coming up on a year since the Rose Kinser Huntington, WV Retail shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - CAHA Hockey LEWIS CENTER, OH Hockey

388 days overdue

Justin Cook

Stale — 388 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 8/17/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 6019398611

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Justin, it's Shadane with Ares Sportswear. It was about a year ago that you did CAHA Hockey LEWIS CENTER, OH Hockey with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Grove City Brazilian JiuJitsu (Grove City OH) - Dave Freetage

359 days overdue

Dave Freetage

Stale — 359 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 9/15/2025, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143060294

Now

Hey Dave, it's Shadane with Ares Sportswear. It was about a year ago that you did Grove City Brazilian JiuJitsu (Grove City OH) - Dave Freetage with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-2417. Thanks!

~10:26 AM their time

Hey Dave — Shadane with Ares Sportswear. Coming up on a year since the Grove City Brazilian JiuJitsu (Grove City OH) - Dave Freetage shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

6 — Win-Back (Unretained/Dead)

57

Showing 21–30 of 57

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Wendy Sayles (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Wendy Sayles

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:51:35 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 2127699636

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Wendy, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Laurie Hall (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Laurie Hall

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:51:35 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18142332051

Now

Hey Laurie, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:26 AM their time

Hey Laurie — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Courtney Klodowski (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Courtney Klodowski

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:51:39 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17243448920

Now

Hey Courtney, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:26 AM their time

Hey Courtney — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Jeri Zurhorst (Recovery Funnel — Unretained Customer · Touch 1 of 5)

87 days overdue

Jeri Zurhorst

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 8/14/2026, 1:03:59 AM EDT

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Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16144875155

Now

Hey Jeri, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:26 AM their time

Hey Jeri — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Erica Dann (Recovery Funnel — Unretained Customer · Touch 1 of 5)

61 days overdue

Erica Dann · Team parent

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 9/9/2026, 1:03:55 AM EDT

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Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 904-864-7545

Now

Hey Erica, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~10:26 AM their time

Hey Erica — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Amie East (Recovery Funnel — Unretained Customer · Touch 1 of 5)

8 days overdue

Amie East

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 11/1/2026, 1:11:09 AM EDT

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Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16148018873

~8:14 AM their time

Hey Amie, it's Shadane with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-2417. Thanks!

~8:17 AM their time

Hey Amie — Shadane with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Alyshia Howser (Dead Customer · Touch 3 of 4)

Alyshia Howser

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

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Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Anna Lyde (Dead Customer · Touch 3 of 4)

Anna Lyde

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

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Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +19122307889

Now

Hey Anna, it's Shadane with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 380-256-2417. Thanks!

~10:26 AM their time

Hey Anna — Shadane with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Bobby Blanton (Dead Customer · Touch 3 of 4)

Bobby Blanton

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +17403522652

Now

Hey Bobby, it's Shadane with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 380-256-2417. Thanks!

~10:26 AM their time

Hey Bobby — Shadane with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Brian Parker (Dead Customer · Touch 3 of 4)

Brian Parker

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to 9314845767

Now

Hey Brian, it's Shadane with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 380-256-2417. Thanks!

~9:26 AM their time

Hey Brian — Shadane with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

View full list (293) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)