REP MACHINE
Verrona Lamoth

Verrona Lamoth

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 3 · Do Now 78 · Do Next 3 · Do Every Day 11Page 2: Fit In Daily 29 · Do Last 37 · Win-Back 79
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

29

Showing 21–29 of 29

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Lauren Castle (Recovery Funnel — Lost Champion · Touch 1 of 7)

Lauren Castle · Business contact

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12762200125

Now

Hey Lauren, it's Verrona with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-3551 with the next thing you will need for the team. Thanks!

~10:49 AM their time

Hey Lauren — Verrona with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Malik Dickerson (Recovery Funnel — Lost Champion · Touch 1 of 7)

Malik Dickerson

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12013415463

Now

Hey Malik, it's Verrona with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-3551 with the next thing you will need for the team. Thanks!

~10:49 AM their time

Hey Malik — Verrona with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Manny Khadilkar (Recovery Funnel — Lost Champion · Touch 1 of 7)

Manny Khadilkar · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Matt Young (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Matt Young

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14042199449

Now

Hey Matt, it's Verrona with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Matt — Verrona with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Michael Glasgow (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Michael Glasgow

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12143103484

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Michael, it's Verrona with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-3551. Thanks!

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Olivia Telschow (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Olivia Telschow

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16087411235

Now

Hey Olivia, it's Verrona with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-3551. Thanks!

~9:49 AM their time

Hey Olivia — Verrona with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Sara Pinkham (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Sara Pinkham · Coach

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12073998796

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Sara, it's Verrona with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-3551. Thanks!

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Tiffany Cheeseboro (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Tiffany Cheeseboro

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13364717491

Now

Hey Tiffany, it's Verrona with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Tiffany — Verrona with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Zachery Mclean (Recovery Funnel — Lost Champion · Touch 1 of 7)

Zachery Mclean · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +14704948615

Now

Hey Zachery, it's Verrona with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-256-3551 with the next thing you will need for the team. Thanks!

~4:49 PM their time

Hey Zachery — Verrona with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

5 — Do Last

37

Showing 21–30 of 37

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Sutter HS - cheer - apparel 2025

34 days overdue

Elizabeth Tindell · Coach

Stale — 34 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 8/6/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19166168510

~8:10 AM their time

Hey Elizabeth, it's Verrona with Ares Sportswear. It was about a year ago that you did Sutter HS - cheer - apparel with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 380-256-3551. Thanks!

~8:13 AM their time

Hey Elizabeth — Verrona with Ares Sportswear. Coming up on a year since the Sutter HS - cheer - apparel shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Ashley Wade submitted (Prospecting · Touch 1 of 12)

68 days overdue

Ashley Wade

Would auto-close under Mike's stale-deal rule — expected close date was 38 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/2/2026, 7:44:59 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +12488729531

Now

Hey Ashley — this is Verrona with Ares Sportswear. Got your request for Ashley Wade submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

~10:49 AM their time

Hey Ashley — Verrona with Ares Sportswear. Got your request for Ashley Wade submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions.

5 — Do LastOverdue

Latrobe wildcats Football (Unapproved store · Touch 1 of 9)

61 days overdue

John Miles

Stale — 61 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/9/2026, 2:11:49 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +17245160388

Now

Hey John — this is Verrona with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 380-256-3551 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!

~10:49 AM their time

Hey John — Verrona with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

767239- In Loving Memory of Sharon (OH) - 100 Tees for David - 767239 (Prospecting · Touch 1 of 12)

58 days overdue

David Luis

Would auto-close under Mike's stale-deal rule — expected close date was 45 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/12/2026, 1:12:05 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +17573123259

Hey David — this is Verrona with Ares Sportswear. Got your request for In Loving Memory of Sharon (OH) - 100 Tees and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

Hey David — Verrona with Ares Sportswear. Got your request for In Loving Memory of Sharon (OH) - 100 Tees and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions.

5 — Do LastOverdue

Kelly Downum submitted (Prospecting · Touch 1 of 12)

58 days overdue

Kelly Downum

Would auto-close under Mike's stale-deal rule — expected close date was 28 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/12/2026, 8:00:05 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +19705965735

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Kelly — this is Verrona with Ares Sportswear. Got your request for Kelly Downum submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

📌 Your next task“12th ts missing info call”Due todayOpen task in HubSpot →
5 — Do LastOverdue

Devon Dewease submitted Team Store (Prospecting · Touch 1 of 12)

57 days overdue

Devon Dewease

Would auto-close under Mike's stale-deal rule — expected close date was 27 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/13/2026, 3:56:17 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +17173178225

Now

Hey Devon — this is Verrona with Ares Sportswear. Got your request for Devon Dewease submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

~10:49 AM their time

Hey Devon — Verrona with Ares Sportswear. Got your request for Devon Dewease submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions.

📌 Your next task“11th ts missing info call”Due todayOpen task in HubSpot →
5 — Do LastOverdue

Becky Alexa submitted (Prospecting · Touch 1 of 12)

50 days overdue

Becky Alexa

Would auto-close under Mike's stale-deal rule — expected close date was 21 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/20/2026, 8:02:14 AM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +14126801247

Now

Hey Becky — this is Verrona with Ares Sportswear. Got your request for Becky Alexa submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

~10:49 AM their time

Hey Becky — Verrona with Ares Sportswear. Got your request for Becky Alexa submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions.

📌 Your next task“12th ts missing info call”Due todayOpen task in HubSpot →
5 — Do LastOverdue

SCSA Rockets Spirit Store (Unapproved store · Touch 1 of 9)

50 days overdue

Najah Sweat

Stale — 50 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/20/2026, 9:46:59 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +17048391068

Now

Hey Najah — this is Verrona with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 380-256-3551 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!

~10:49 AM their time

Hey Najah — Verrona with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

📌 Your next task“Make changes to the store”Overdue 36 days · was due Oct 4Open task in HubSpot →
5 — Do LastOverdue

Other Source - Deanna Harris (Prospecting · Touch 1 of 12)

50 days overdue

Deanna Harris

Would auto-close under Mike's stale-deal rule — expected close date was 20 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/20/2026, 6:30:00 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to 15199846020

Now

Hey Deanna — this is Verrona with Ares Sportswear. Got your request for Other Source - Deanna Harris and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

~10:49 AM their time

Hey Deanna — Verrona with Ares Sportswear. Got your request for Other Source - Deanna Harris and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions.

5 — Do LastOverdue

Rolanda P: Generic Chat Lead (Prospecting · Touch 1 of 12)

48 days overdue

Rolanda P

Would auto-close under Mike's stale-deal rule — expected close date was 18 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 9/22/2026, 9:21:47 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +13139188376

Hey Rolanda — this is Verrona with Ares Sportswear. Got your request for Rolanda P: Generic Chat Lead and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions. Thanks!

Hey Rolanda — Verrona with Ares Sportswear. Got your request for Rolanda P: Generic Chat Lead and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-256-3551 so I can send you my questions.

6 — Win-Back (Unretained/Dead)

79

Showing 1–10 of 79

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Eligible Champion - Serena Stevens (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Serena Stevens

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:09:24 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - India Thomas (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

India Thomas

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:00 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +15713386122

Now

Hey India, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey India — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Scott Rolf (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Scott Rolf

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:00 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19376313035

Now

Hey Scott, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Scott — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Duane Joseph (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Duane Joseph

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:01 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19373094457

Now

Hey Duane, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Duane — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Tyler Nelson (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Tyler Nelson

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:43 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19898590925

Now

Hey Tyler, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Tyler — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Lena Mancini (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Lena Mancini

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:44 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16142868676

Now

Hey Lena, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Lena — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Mark Williams (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Mark Williams

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:28 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16145621938

Now

Hey Mark, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Mark — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Mike McGillicuddy (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Mike McGillicuddy

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:19:25 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +12024982474

Now

Hey Mike, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Mike — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Heather Huber (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Heather Huber

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:19:25 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +13015184431

Now

Hey Heather, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~10:49 AM their time

Hey Heather — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ryan Utes (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Ryan Utes

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:20:21 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17027998000

~8:01 AM their time

Hey Ryan, it's Verrona with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-256-3551. Thanks!

~8:04 AM their time

Hey Ryan — Verrona with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

View full list (296) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)