Responses

Who has answered you and who has not, what they said, what you last sent them, and a suggested reply. Customers who replied come first, newest first; then the people you messaged through the Rep Machine who have not answered, longest silent first.

Send text sends the words in the box to the customer from your own line, right away. On a row where nothing new is waiting from them you can type a text of your own and send it the same way. For a customer who wrote by email the button opens the deal in HubSpot instead, because HubSpot cannot send through your inbox. The page reads HubSpot when it opens, so give it a few seconds.

customers have answered and the last word is theirs

people have not answered your last message

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Showing 20 of 20

2 of 3 texts ticked. Each goes from your own line, with the words in its box.

Priority	Who	When	What they said	Suggested reply	Send
Do Now Touch 1	Rachel Boyd The Heaters Baseball Club The Heaters Baseball Club Store 2026 · Generating Revenue Response 🔥 on your list	Text Sat Nov 7, 6:34 AM · 2 days ago	“Hello. Checking in on this again. You said preparing for shipment a week ago.” We last sent Voicemail Tue Nov 3, 3:39 PM · 5 days ago “Hi Rachel, this is Crystal with Ares Sportswear. You're very welcome, I'm glad I could help. Let me know if you're ready to launch the store today or if we need to adjust any items before going live. Give me a call back. Thanks!”	Hi Rachel, Crystal with Ares Sportswear. I am checking with production right now to get your exact tracking info and will follow up with an update by 2 PM. What is the firmest date you need these in hand by so I can make sure we meet it? Type over it if you like. 237/1000	In Send selected
Do Now Touch 1	Rebecca Henry Rebecca Henry Submitted Rebecca Henry Submitted · Attempting Response 🔥 on your list	Email Fri Nov 6, 5:16 PM · 2 days ago	RE: Following up on our conversation “CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after all. However, I will definitely keep your information on hand as I think Ares will be a better option in the…” We last sent Call Wed Nov 4, 6:50 PM · 4 days ago Call with Rebecca Henry	Hi Rebecca, Crystal with Ares Sportswear. Glad you got those warm-ups taken care of with Champion! What is the next upcoming sport or event you'll need apparel for so we can get ahead of it together? Type over it if you like.	Reply in HubSpot → They wrote by email: HubSpot has no way to send through your own inbox, so you send it there.
Do Now	Kandi Copeland The Dance Centre teams The Dance Centre teams · Generating Revenue Response 🔥 on your list	Email Fri Nov 6, 3:43 PM · 2 days ago	Re: Let’s Get Your Free Team Store Up and Running! “CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMktg_315_SearchOrgConquer_EmailSignature&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002039&af_sub5=C01…” We last sent Email Fri Nov 6, 3:12 PM · 2 days ago Re: Let’s Get Your Free Team Store Up and Running! “Rachel Tate and Jen McFall have place orders ________________________________”	Hi Kandi, Crystal with Ares Sportswear. You're very welcome! Are you ready for me to open the team store, or are there any last-minute changes to the apparel lineup you'd like to make first? Type over it if you like.	Reply in HubSpot → They wrote by email: HubSpot has no way to send through your own inbox, so you send it there.
Do Now	Dana Smith Carnegie MS Wrestling Carnegie Middle School Scots Athletics Other · Waiting for Customer Approval Response 🔥 on your list	Text Fri Nov 6, 1:04 PM · 2 days ago	Has a question or request “Were we able to add this to the store?” We last sent Text Wed Nov 4, 11:38 AM · 4 days ago “Sure we’ll get that updated on your store”	Hi Dana, Crystal with Ares Sportswear. I'm checking with our art and production team on that item now and will update you by 3 PM. Once that's added, are we ready to launch the store, or were there any other items you wanted to include? Type over it if you like. 236/1000 Suggested stage: Rep Working on Request (The customer is asking to confirm or add an item to the store, so the rep needs to address this change before approval can happen.)	In Send selected
Do Now	Enza Fantauzzi RADD Sports - Alachua Radd Cheer Store · Waiting for Customer Approval Response 🔥 on your list	Text Wed Nov 4, 11:06 AM · 4 days ago	“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again” We last sent Text Wed Nov 4, 11:02 AM · 4 days ago “Hi Enza, are we still moving forward with the store?”	No suggested reply was written for this one: type your own. 0/1000	In Send selected
Do Now Touch 1	Hannah Loftus Middle Township High School MTHS CHEER · Generating Revenue No response	Text Sun Nov 1, 7:15 AM · 8 days ago	“Do you know about when the order will be shipped?” We last sent Text Tue Nov 3, 3:39 PM · 5 days ago “Hi Hannah, Crystal with Ares Sportswear. I'm checking with production right now on your ship date and will follow up with you by 2 PM. Do you have a specific event or deadline date we need to make sure these arrive by?”	Type a text to send from your line. 0/1000
Do Now Touch 1	Mike Richmond Mike Richmond - World Overcomers Church reopen World overcomers church store · Generating Revenue No response	Call Sun Oct 4, 1:01 PM · 35 days ago	Call with Mike Richmond We last sent Text Tue Nov 3, 3:48 PM · 5 days ago “Hey Mike — Crystal with Ares Sportswear. Checking in — hope the store served the team well! Things have quieted down, so just a reminder it's still open. Anything we could do, new product, discount code, to stir up some interest even this late in the season? Please give me some feedback and thanks!”	Type a text to send from your line. 0/1000
Do Next Touch 1	Tanisha Mason The Gardens at Easton Tanisha Mason submitted · Attempting No response	Has not replied	— We last sent Text Tue Nov 3, 3:51 PM · 5 days ago “Hey Tanisha — Crystal with Ares Sportswear. Got your request and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.”	Type a text to send from your line. 0/1000
Do Next Touch 1	Ellie Rubin Radnor High School Ellie Rubin submitted · Review & Associate No response	Has not replied	— We last sent Text Tue Nov 3, 4:14 PM · 5 days ago “Hey Ellie — Crystal with Ares Sportswear. Got your request for quote and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.”	Type a text to send from your line. 0/1000
Do Next Touch 1	Jennifer Batchelor Savage Strykers Savage Strykers · Waiting for Customer Approval No response	Has not replied	— We last sent Text Tue Nov 3, 4:25 PM · 5 days ago “Hey Jennifer — Crystal with Ares Sportswear. Here's the link to your store Savage Strykers: https://admin.areswear.com/proof/savage-strykers-1-LhHuVAWvVG — let me know if you're ready to approve it, or if you'd like any changes first.”	Type a text to send from your line. 0/1000
Do Now Touch 2	Philip Gladden Columbus Gladiators Columbus Gladiators · Waiting for Customer Approval No response	Text Tue Oct 27, 6:58 PM · 12 days ago	“I’m in a meeting, could you please text me” We last sent Text Tue Nov 3, 7:33 PM · 5 days ago “Hey Philip — Crystal with Ares Sportswear. Here's the link to your store Columbus Gladiators: https://admin.areswear.com/proof/columbus-gladiators-1-yn4F01PjqL — let me know if you're ready to approve it, or if you'd like any changes first.”	Type a text to send from your line. 0/1000
Do Next Touch 2	Tina Thrower Kevins Legacy Foundation Tina Thrower submitted · Attempting No response	Has not replied	— We last sent Call Wed Nov 4, 12:32 PM · 4 days ago Unsuccessful call to Tina Thrower	Type a text to send from your line. 0/1000
Do Next Touch 1	Colleen Finn Frederick Douglass Collegiate Academy FDCA Store · Waiting for Customer Approval No response	Text Sun Sep 27, 2:28 PM · 42 days ago	“Thank you!” We last sent Text Wed Nov 4, 2:55 PM · 4 days ago “Hey Colleen — Crystal with Ares Sportswear. Here's the link to your store: https://admin.areswear.com/store-approval.html?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJkZWFsSWQiOiJIUy02NTI2OTczMjkyNSIsInJlcXVlc3RJZCI6MjUzNywicHVycG9zZSI6InN0b3JlX3JldmlldyIsImlhdCI6MTc5MDU0MjM0NH0.3JC89lV_ftc7zABUwnrLbQvgJdGphVV-YUUaIefYO8Y — let me know if you're ready to approve it, or if you'd like any changes…”	Type a text to send from your line. 0/1000
Do Now Touch 3	Kokeshia Buckley Kokeshia Buckley submitted Team Store Kokeshia Buckley submitted Team Store · Attempting No response	Text Mon Nov 2, 9:14 AM · 7 days ago	“Give me a call” We last sent Text Wed Nov 4, 3:04 PM · 4 days ago “Hi kokeshia, this is Crystal reaching out from ARES Sportswear regarding your team store. We’re still missing a few details needed to move forward with setting up your store. I sent you an email outlining the information we need. When you have a moment, could you kindly review the email and reply with the missing details? This will help us get your store set up as soon as possible. Thank you!”	Type a text to send from your line. 0/1000
— Touch 2	Ajahlon Cooper Rise and Return - BB Jersey 7683396 Rise and Return - BB Jersey 7683396 · Attempting No response	Text Wed Sep 30, 10:24 AM · 40 days ago	“I don't see it” We last sent Textsystem Thu Nov 5, 10:31 AM · 3 days ago “Hi Ajahlon, it's Ares Sportswear. Winter season's here. Want us to get your team store started? Just reply here. Reply STOP to opt out”	Type a text to send from your line. 0/1000
Do Next Touch 3	Braxton Benoix Braxton Benoix submitted Braxton Benoix submitted · Attempting No response	Text Tue Oct 27, 11:14 AM · 12 days ago	“Good morning. I haven't had a chance to fully browse. I will get to it today.” We last sent Voicemail Thu Nov 5, 4:59 PM · 3 days ago Voicemail left for Braxton Benoix	Type a text to send from your line. 0/1000
Do Now Touch 2	Brian Kirby Pine Tree Martial Arts Pine Tree Martial Arts · Waiting for Customer Approval No response	Text Fri Oct 30, 2:28 PM · 9 days ago	“Looking for sweatshirts, jackets, short and long sleeve tees, joggers, hats, sweatpants” We last sent Call Sat Nov 7, 10:34 AM · 47 hours ago Successful call to Brian Kirby	Type a text to send from your line. 0/1000
Do Now Touch 5	Felice Shannon Felice Shannon submitted Team Store Felice Shannon submitted Team Store · Attempting No response	Text Wed Nov 4, 5:58 AM · 5 days ago	“So is not a team. It'd be a fundraiser for his brand.” We last sent Call Sat Nov 7, 10:37 AM · 47 hours ago Unsuccessful call to Felice Shannon	Type a text to send from your line. 0/1000
Do Now Touch 1	Amanda James Mount Morris Mount Morris Track and Field · Waiting for Customer Approval No response You answered since; the flag clears at the next reply check.	Text Tue Nov 3, 5:31 PM · 5 days ago	“Thank you!” We last sent Call Sat Nov 7, 10:44 AM · 46 hours ago Call with Amanda James	Type a text to send from your line. 0/1000
Do Now Touch 2	Carly Sigurdsson Scottsdale Rugby League Scottsdale Rugby League · Waiting for Customer Approval No response	Text Sun Nov 1, 9:11 AM · 8 days ago	“Hello! Sorry, solo parenting this morning after a time change so don't quite have the time for a phone call. What can I provide?” We last sent Call Sat Nov 7, 2:17 PM · 43 hours ago Unsuccessful call to Carly Sigurdsson	Type a text to send from your line. 0/1000

How this list is made

Everyone with a 🔥 reply card on your list, plus anyone else whose last message to you came after your last message to them.
The people you texted or left a voicemail for through the Rep Machine in the last 14 days: all 14. Texts and calls made by hand in Aircall or HubSpot only show up here when HubSpot logged them.
The label says who spoke last: Response means the customer did. Texts, emails and calls all count. Times are New York time.
The Priority tag at the far left is where that customer's card sits on your main list (Do Now, Do Next, Do Last and the rest). Touch is the last numbered touch the Rep Machine recorded for the deal, 1 to 5, and 6 for dead leads, dead customers and every later touch. A gold star marks a reply that asks for a quote or a store, asks a question or makes a request, or says they are interested.
Your list was last built 11/9/2026, 3:01:23 AM EST.