REP MACHINE
Crystal Gordon

Crystal Gordon

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 6 · Do Now 59 · Do Next 1 · Do Every Day 12Page 2: Fit In Daily 25 · Do Last 22 · Win-Back 56
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

25

Showing 11–20 of 25

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Echoe Shriver (Recovery Funnel — Lost Champion · Touch 1 of 7)

Echoe Shriver

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17014809314

Now

Hey Echoe, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~9:37 AM their time

Hey Echoe — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Erik Whitcombe (Recovery Funnel — Lost Champion · Touch 1 of 7)

Erik Whitcombe

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +13155281120

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Erik, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Garrett Meeks (Recovery Funnel — Lost Champion · Touch 1 of 7)

Garrett Meeks

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15756075302

Now

Hey Garrett, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~9:37 AM their time

Hey Garrett — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Izaiah Stephenson (Recovery Funnel — Lost Champion · Touch 1 of 7)

Izaiah Stephenson · Coach

You also have an older First Order Follow-up card for this customer (1OFU: Team 1PB 2026), 227 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19162607947

~8:04 AM their time

Hey Izaiah, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~8:07 AM their time

Hey Izaiah — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Jason Hatfield (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Jason Hatfield

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12567834715

Now

Hey Jason, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

~9:37 AM their time

Hey Jason — Crystal with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Jobin Wilson (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Jobin Wilson

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14436040784

Now

Hey Jobin, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Jobin — Crystal with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Kimberly Hasse (Recovery Funnel — Lost Champion · Touch 1 of 7)

Kimberly Hasse

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12563900689

Now

Hey Kimberly, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~9:37 AM their time

Hey Kimberly — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Kirk Johnson (Recovery Funnel — Lost Champion · Touch 1 of 7)

Kirk Johnson · Coach

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19175841322

Now

Hey Kirk, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Kirk — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Lauren Szydlowski (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Lauren Szydlowski · Coach

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13046709771

Now

Hey Lauren, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Lauren — Crystal with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Maricia Ort (Recovery Funnel — Lost Champion · Touch 1 of 7)

Maricia Ort

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17724733149

Now

Hey Maricia, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Maricia — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

5 — Do Last

22

Showing 1–10 of 22

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Columbus HS Men's Soccer COLUMBUS, GA Boys Soccer

311 days overdue

Brad Casper

Stale — 311 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/2/2025, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 7067482534

Now

Hey Brad, it's Crystal with Ares Sportswear. It was about a year ago that you did Columbus HS Men's Soccer COLUMBUS, GA Boys Soccer with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

~10:37 AM their time

Hey Brad — Crystal with Ares Sportswear. Coming up on a year since the Columbus HS Men's Soccer COLUMBUS, GA Boys Soccer shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Port Jervis Hs Baseball Baseball Port Jervis, New York Baseball

222 days overdue

Jordan Drew

Stale — 222 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 1/30/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 8458203564

Now

Hey Jordan, it's Crystal with Ares Sportswear. It was about a year ago that you did Port Jervis Hs Baseball Baseball Port Jervis, New York Baseball with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

~10:37 AM their time

Hey Jordan — Crystal with Ares Sportswear. Coming up on a year since the Port Jervis Hs Baseball Baseball Port Jervis, New York Baseball shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

1OFU: GFC dynamo (1st order follow-up (Team Store) · Touch 1 of 5)

277 days overdue

Brian Siegel · Coach

Stale — 277 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 2/4/2026, 6:19:34 PM EST

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +18594944072

Now

Hey Brian, it's Crystal with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-270-1534. Thanks!

~10:37 AM their time

Hey Brian — Crystal with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Revolt Local Business Centennial, Colorado Local Business

206 days overdue

Jody Mallory

You also have another old Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756092 - Herc), 205 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have another old Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756206 - Herc), 202 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 206 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 2/15/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19702505936

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Jody, it's Crystal with Ares Sportswear. It was about a year ago that you did Revolt Local Business Centennial, Colorado Local Business with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Revolt Local Business Centennial, Colorado Local Business

205 days overdue

Jody Mallory

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756137 - Herc), 206 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have another old Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756206 - Herc), 202 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 205 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 2/16/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19702505936

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Jody, it's Crystal with Ares Sportswear. It was about a year ago that you did Revolt Local Business Centennial, Colorado Local Business with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Revolt Local Business Centennial, Colorado Local Business

202 days overdue

Jody Mallory

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756137 - Herc), 206 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756092 - Herc), 205 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 202 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 2/19/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19702505936

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Jody, it's Crystal with Ares Sportswear. It was about a year ago that you did Revolt Local Business Centennial, Colorado Local Business with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Revolt Local Business Centennial, Colorado Local Business

200 days overdue

Jody Mallory

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756137 - Herc), 206 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756092 - Herc), 205 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 200 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 2/21/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19702505936

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Jody, it's Crystal with Ares Sportswear. It was about a year ago that you did Revolt Local Business Centennial, Colorado Local Business with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Revolt Local Business Centennial, Colorado Local Business

193 days overdue

Jody Mallory

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756137 - Herc), 206 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Revolt Local Business Centennial, Colorado Local Business 756092 - Herc), 205 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 193 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 2/28/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19702505936

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Jody, it's Crystal with Ares Sportswear. It was about a year ago that you did Revolt Local Business Centennial, Colorado Local Business with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!

5 — Do LastOverdue

1OFU: Kofa HS Boys & Girls Tennis Team 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

243 days overdue

Clarissa Monroy · Coach

Stale — 243 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 3/10/2026, 11:37:52 PM EDT

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +19283666569

~8:03 AM their time

Hey Clarissa, it's Crystal with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-270-1534. Thanks!

~8:06 AM their time

Hey Clarissa — Crystal with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

1OFU: Team 1PB 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

228 days overdue

Izaiah Stephenson · Coach

Stale — 228 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 3/25/2026, 1:56:42 PM EDT

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +19162607947

~8:05 AM their time

Hey Izaiah, it's Crystal with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 380-270-1534. Thanks!

~8:08 AM their time

Hey Izaiah — Crystal with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

6 — Win-Back (Unretained/Dead)

56

Showing 21–30 of 56

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - John Ievoli Jr (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

John Ievoli Jr

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16462437638

Now

Hey John, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey John — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Andrew Brown (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Andrew Brown

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:34 AM EDT

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Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18285781099

Now

Hey Andrew, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Andrew — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Justin Holmes (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Justin Holmes

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16155330098

Hey Justin, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

Hey Justin — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Susan Binger (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Susan Binger

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +14145312052

Hey Susan, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

Hey Susan — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Taylor Wilson (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Taylor Wilson

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +13369715647

Hey Taylor, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

Hey Taylor — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Andre Dean (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Andre Dean

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18174042420

Hey Andre, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

Hey Andre — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Bryan Eckstein (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Bryan Eckstein · Coach

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:38 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16142906782

Now

Hey Bryan, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Bryan — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Chad Davidson (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Chad Davidson

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:41 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 8055771400 ext 3

~8:08 AM their time

Hey Chad, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~8:11 AM their time

Hey Chad — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Kevin Phung (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Kevin Phung

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:41 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +14158670201

~8:09 AM their time

Hey Kevin, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~8:12 AM their time

Hey Kevin — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Pancho Moore (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Pancho Moore

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:41 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(217)351-3933

Hey Pancho, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

Hey Pancho — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

View full list (195) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)