REP MACHINE
Crystal Gordon

Crystal Gordon

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 6 · Do Now 59 · Do Next 1 · Do Every Day 12Page 2: Fit In Daily 25 · Do Last 22 · Win-Back 56
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

25

Showing 1–10 of 25

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Chanell Yates (Recovery Funnel — Lost Champion · Touch 1 of 7)

Chanell Yates · Team parent

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12485323237

Now

Hey Chanell, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Chanell — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Amanda Pollard (Recovery Funnel — Lost Champion · Touch 1 of 7)

Amanda Pollard

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +13022861492

Now

Hey Amanda, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Amanda — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Bill Ott (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Bill Ott

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12157401336

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Bill, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brandy Wilkes (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Brandy Wilkes

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14123307927

Now

Hey Brandy, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Brandy — Crystal with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brian Siegel (Recovery Funnel — Lost Champion · Touch 1 of 7)

Brian Siegel · Coach

You also have an older First Order Follow-up card for this customer (1OFU: GFC dynamo), 276 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +18594944072

Now

Hey Brian, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Brian — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chris Brown (Recovery Funnel — Lost Champion · Touch 1 of 7)

Chris Brown

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16787021758

Now

Hey Chris, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~8:37 AM their time

Hey Chris — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chris Mcpherson (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chris Mcpherson · Coach

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +18507768443

Now

Hey Chris, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

~9:37 AM their time

Hey Chris — Crystal with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Clarissa Monroy (Recovery Funnel — Lost Champion · Touch 1 of 7)

Clarissa Monroy · Coach

You also have an older First Order Follow-up card for this customer (1OFU: Kofa HS Boys & Girls Tennis Team 2026), 242 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19283666569

~8:08 AM their time

Hey Clarissa, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~8:11 AM their time

Hey Clarissa — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Cristal Reyes (Recovery Funnel — Lost Champion · Touch 1 of 7)

Cristal Reyes

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +13474837536

Now

Hey Cristal, it's Crystal with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 380-270-1534 with the next thing you will need for the team. Thanks!

~10:37 AM their time

Hey Cristal — Crystal with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Cynthia Sunday (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Cynthia Sunday

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19736198874

Now

Hey Cynthia, it's Crystal with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Cynthia — Crystal with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

📌 Your next task“check in”Due todayOpen task in HubSpot →

5 — Do Last

22

Showing 21–22 of 22

5 — Do LastOverdue

Laura Dillard submitted Team Store (Unapproved store · Touch 1 of 9)

28 days overdue

Laura Dillard

Would auto-close under Mike's stale-deal rule — expected close date was 32 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 10/12/2026, 10:00:13 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +16622000783

Now

Hey Laura — this is Crystal with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 380-270-1534 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!

~9:37 AM their time

Hey Laura — Crystal with Ares Sportswear. Here's the link to your store: admin.areswear.com/proof/laura-dillard-submitted… — let me know if you're ready to approve it, or if you'd like any changes first.

📌 Your next task“7fu”Due todayOpen task in HubSpot →
5 — Do LastOverdue

KAM Dance Academy Team (Unapproved store · Touch 1 of 9)

21 days overdue

Krystal Aguilar

Stale — 21 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 10/18/2026, 4:32:42 PM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +12014918840

Now

Hey Krystal — this is Crystal with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 380-270-1534 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!

~10:37 AM their time

Hey Krystal — Crystal with Ares Sportswear. Just checking in on the store we built for you — have you had a chance to look at it? Let me know if you're ready to approve it, or if you'd like any changes first.

6 — Win-Back (Unretained/Dead)

56

Showing 11–20 of 56

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Nora Beasley (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Nora Beasley

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:23:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19109759971

Now

Hey Nora, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Nora — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Kelley Brown (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Kelley Brown

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:24:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17036424347

Now

Hey Kelley, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Kelley — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Brian Ford (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Brian Ford

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:24:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18658069349

Now

Hey Brian, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Brian — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Tony Mahan (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Tony Mahan · Coach

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:24:48 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16149813401

Now

Hey Tony, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Tony — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Thomas Trace (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Thomas Trace

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:32:09 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 6144875080

Now

Hey Thomas, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Thomas — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Hannah Levan (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Hannah Levan

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1(484832-0408

Now

Hey Hannah, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Hannah — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - J.R. Fourqurean (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

J.R. Fourqurean

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16149016413

Now

Hey J.R., it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey J.R. — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Eli Hamm (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Eli Hamm

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 6613249841 ext 85

~8:12 AM their time

Hey Eli, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~8:15 AM their time

Hey Eli — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Alayna Gengler (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Alayna Gengler

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19376818655

Hey Alayna, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

Hey Alayna — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Kimber Caito (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Kimber Caito

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17406524422

Now

Hey Kimber, it's Crystal with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 380-270-1534. Thanks!

~10:37 AM their time

Hey Kimber — Crystal with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

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