Crystal Gordon
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
6Showing 1–6 of 6
📞 Follow-ups due (3)
Oldest: 18 days overdueThe Heaters Baseball Club Store 2026 (Holiday store re-merch)
Rachel Boyd
🔥 New reply — respond now.
Can't deferDue 10/22/2026, 8:00:00 AM EDT
📤 You last reached out Nov 3 (voicemail)
💬 What they said
“Hello. Checking in on this again. You said preparing for shipment a week ago.”
Responding to their reply: "Hello. Checking in on this again. You said preparing for shipment a week ago."
Sends to +19042299043
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Rachel, this is Crystal with Ares Sportswear. I am checking with our production team on the status right now and will update you by 2 PM today. Please consider what your firm in-hand date is so I can ensure we expedite delivery if needed. Give me a call back at 380-270-1534.
Mount Morris Track and Field (Unapproved store · Proof #1 · Touch 1 of 9 sent)
Amanda James · Coach
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 sent — next is touch 2, due Tue, Nov 3
Due 11/3/2026, 4:46:34 PM EST
📤 You last reached out Nov 3 (text)
💬 What they said
“Thank you!”
Responding to their reply: "Thank you!"
Sends to 5852172370
Hi Amanda, this is Crystal with Ares Sportswear. You're very welcome, and I'm just following up to see if you're ready to open the store or if you need to adjust any of the apparel options first. Give me a call back at 380-270-1534.
Hi Amanda, Crystal with Ares Sportswear. You're very welcome! Are those designs and items good to launch the team store, or do you need any changes before we open it up?
Rebecca Henry Submitted (Prospecting · Touch 1 of 12 sent)
Rebecca Henry
🔥 New reply — respond now.
🔁 Prospecting · Touch 1 of 12 sent — next is touch 2, due Thu, Nov 5
Due 11/5/2026, 2:24:29 PM EST
💬 What they said
“Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after all. However, I will definitely keep your information on hand as I think Ares will be a better option in the future. Thanks again! Rebecca”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after…"
📧 They emailed you back — suggested reply
Hi Rebecca, Crystal with Ares Sportswear. Glad you got those warm-ups taken care of with Champion! What is the next upcoming sport or event you'll need apparel for so we can get ahead of it together?
Radd Cheer Store (Unapproved store · Touch 1 of 9)
Enza Fantauzzi · Team parent
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/27/2026, 1:19:58 PM EDT
💬 What they said
“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Carnegie Middle School Scots Athletics Other (Unapproved store · Touch 1 of 9)
Dana Smith
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/29/2026, 12:00:54 PM EDT
💬 What they said
Has a question or request“Were we able to add this to the store?”
🤖 Suggested next step
Move to Rep Working on Request — The customer is asking to confirm or add an item to the store, so the rep needs to address this change before approval can happen.
Responding to their reply: "Were we able to add this to the store?"
Sends to +19162963289
Hi Dana, this is Crystal with Ares Sportswear. I'm checking on whether we were able to add that item to your store right now and will follow up with an update by 3 PM. Assuming it's good to go, let me know if we have your green light to officially launch the store. Give me a call back at 380-270-1534.
Hi Dana, Crystal with Ares Sportswear. I'm checking with our art and production team on that item now and will update you by 3 PM. Once that's added, are we ready to launch the store, or were there any other items you wanted to include?
The Dance Centre teams (Generating Revenue)
Kandi Copeland
🔥 New reply — respond now.
Can't deferTeam Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet
💬 What they said
“Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMktg_315_SearchOrgConquer_EmailSignature&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002039&af_sub5=C01_Email_Static_&af_ios_store_cpp=0c38e4b0-a27e-40f9-a211-f4e2de32ab91&af_android_url=https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail&listing=search_organize_conquer>”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMk…"
📧 They emailed you back — suggested reply
Hi Kandi, Crystal with Ares Sportswear. You're very welcome! Are you ready for me to open the team store, or are there any last-minute changes to the apparel lineup you'd like to make first?
1 — Do Now
59Showing 41–50 of 59
📞 Follow-ups due (2)
Oldest: Due todayMeans Aquatics, Inc (Batch 1 update · Touch 1)
Candess Tucker
📞 Batch 1 update — Touch 1 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
View in HubSpot →Batch 1 update, touch 1 — day 7
Sends to +19738206756
Hey Candess, it's Crystal with Ares Sportswear. Quick check-in on your team store. It's off to a good start, with $86 in orders so far. One thing I want you to have on your radar: your first print run needs to reach $400 before we can print it and ship it to you, and your batch closes Monday, November 16. You've got about 7 days, so one more push to your team and parents should get you there. Call or text me at 380-270-1534. Thanks!
Hey Candess — Crystal with Ares Sportswear. Your store's at $86, nice start! Reminder - Your first print run needs $400 to ship, and the batch closes Monday, November 16. Future runs will go out regardless of size, so we just need to make sure this first one gets over $400. Can you send the link to your team one more time this week so we get that hurdle cleared!?
Felice Shannon submitted Team Store (Prospecting · Touch 6 of 12)
Felice Shannon
📞 Prospecting — Touch 6/12 due.
🔁 Please send this now — touch 7 would then be due Thu, Nov 12.
Due 11/9/2026, 10:31:41 AM EST
📤 You last reached out Nov 4 (text)
View in HubSpot →Prospecting, touch 6 — day 11-12 follow-up
Sends to +16168568363
Hey Felice — this is Crystal with Ares Sportswear. We just got a similar order live for another program and turned it around fast for them. I'd love to do the same for Felice Shannon submitted Team Store. Still interested? Just say the word and I'll get started. Thanks!
Hey Felice — Crystal with Ares Sportswear. We just got a similar order live for another program and turned it around fast for them. I'd love to do the same for Felice Shannon submitted Team Store. Still interested? Just say the word and I'll get started.
PLHS cheer (Unapproved store · Proof #1 · Touch 1 of 9)
3 days overdue
Samantha Van Dyke · Coach
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/6/2026, 11:46:39 AM EST
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +12819018067
Hey Samantha — this is Crystal with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 380-270-1534 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!
Hey Samantha — Crystal with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/plhs-cheer-1-389WGgeZjn — let me know if you're ready to approve it, or if you'd like any changes first.
Elizabeth Mcrorie submitted (Prospecting · Touch 1 of 12)
2 days overdue
Elizabeth Mcrorie
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/7/2026, 10:55:31 AM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +17276786612
Hey Elizabeth — this is Crystal with Ares Sportswear. Got your request for Elizabeth Mcrorie submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Elizabeth — Crystal with Ares Sportswear. Got your request for Elizabeth Mcrorie submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Jennifer DeFranco Inbound Call Lead (Prospecting · Touch 1 of 12)
2 days overdue
Jennifer DeFranco
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/7/2026, 5:41:20 PM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to 5403494989
Hey Jennifer — this is Crystal with Ares Sportswear. Got your request for Jennifer DeFranco Inbound Call Lead and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Jennifer — Crystal with Ares Sportswear. Got your request for Jennifer DeFranco Inbound Call Lead and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Suwannee Bulldogs (Store traffic, no conversion · Touch 1 of 6)
Crystal Rickman
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +18326221228
Hey Crystal, it's Crystal with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 380-270-1534. Thanks!
Hey Crystal — Crystal with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/suwannee-bulldogs/.
Glow girl movement (Store traffic, no conversion · Touch 1 of 6)
Chiana Solomon
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +17543262639
Hey Chiana, it's Crystal with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 380-270-1534. Thanks!
Hey Chiana — Crystal with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/glow-girl-movement/.
BHB Courtside (Store traffic, no conversion · Touch 1 of 6)
Trenell Foster · Coach
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +16193665855
Hey Trenell, it's Crystal with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 380-270-1534. Thanks!
Hey Trenell — Crystal with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/bhb-courtside/.
Lodge Grass High school (Store traffic, no conversion · Touch 1 of 6)
Kenneth Greybull
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +14066795206
Hey Kenneth, it's Crystal with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 380-270-1534. Thanks!
Hey Kenneth — Crystal with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/lodge-grass-high-school/.
One Tulsa Basketball 2026 (Store traffic, no conversion · Touch 1 of 6)
Fred Jones
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +19189338742
Hey Fred, it's Crystal with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 380-270-1534. Thanks!
Hey Fred — Crystal with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/one-tulsa-basketball-2026/.
2 — Do Next
1Showing 1–1 of 1
Breona Muhammad submitted Team Store (Deferred Opp-Store)
Breona Muhammad
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
12Showing 11–12 of 12
1OFU: 766293-George Washington HS Cheerleading- Tees for Nitty Thomas (1st order follow-up (Bulk) · Touch 1 of 5)
Nitty Thomas
Still trying to reach this customer for their first-order follow-up.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +14155720781
Hey Nitty, it's Crystal with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 380-270-1534. Thanks!
Hey Nitty — Crystal with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: 765963- Kappa Omicron Baseball (FL)- Sub Jersey for Rex Keller (1st order follow-up (Bulk) · Touch 1 of 5)
Rex Keller
Still trying to reach this customer for their first-order follow-up.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +12707990932
Hey Rex, it's Crystal with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 380-270-1534. Thanks!
Hey Rex — Crystal with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
Last refreshed: 11/9/2026, 9:57:42 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)