Crystal Gordon
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
6Showing 1–6 of 6
📞 Follow-ups due (3)
Oldest: 18 days overdueThe Heaters Baseball Club Store 2026 (Holiday store re-merch)
Rachel Boyd
🔥 New reply — respond now.
Can't deferDue 10/22/2026, 8:00:00 AM EDT
📤 You last reached out Nov 3 (voicemail)
💬 What they said
“Hello. Checking in on this again. You said preparing for shipment a week ago.”
Responding to their reply: "Hello. Checking in on this again. You said preparing for shipment a week ago."
Sends to +19042299043
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Rachel, this is Crystal with Ares Sportswear. I am checking with our production team on the status right now and will update you by 2 PM today. Please consider what your firm in-hand date is so I can ensure we expedite delivery if needed. Give me a call back at 380-270-1534.
Mount Morris Track and Field (Unapproved store · Proof #1 · Touch 1 of 9 sent)
Amanda James · Coach
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 sent — next is touch 2, due Tue, Nov 3
Due 11/3/2026, 4:46:34 PM EST
📤 You last reached out Nov 3 (text)
💬 What they said
“Thank you!”
Responding to their reply: "Thank you!"
Sends to 5852172370
Hi Amanda, this is Crystal with Ares Sportswear. You're very welcome, and I'm just following up to see if you're ready to open the store or if you need to adjust any of the apparel options first. Give me a call back at 380-270-1534.
Hi Amanda, Crystal with Ares Sportswear. You're very welcome! Are those designs and items good to launch the team store, or do you need any changes before we open it up?
Rebecca Henry Submitted (Prospecting · Touch 1 of 12 sent)
Rebecca Henry
🔥 New reply — respond now.
🔁 Prospecting · Touch 1 of 12 sent — next is touch 2, due Thu, Nov 5
Due 11/5/2026, 2:24:29 PM EST
💬 What they said
“Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after all. However, I will definitely keep your information on hand as I think Ares will be a better option in the future. Thanks again! Rebecca”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after…"
📧 They emailed you back — suggested reply
Hi Rebecca, Crystal with Ares Sportswear. Glad you got those warm-ups taken care of with Champion! What is the next upcoming sport or event you'll need apparel for so we can get ahead of it together?
Radd Cheer Store (Unapproved store · Touch 1 of 9)
Enza Fantauzzi · Team parent
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/27/2026, 1:19:58 PM EDT
💬 What they said
“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Carnegie Middle School Scots Athletics Other (Unapproved store · Touch 1 of 9)
Dana Smith
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/29/2026, 12:00:54 PM EDT
💬 What they said
Has a question or request“Were we able to add this to the store?”
🤖 Suggested next step
Move to Rep Working on Request — The customer is asking to confirm or add an item to the store, so the rep needs to address this change before approval can happen.
Responding to their reply: "Were we able to add this to the store?"
Sends to +19162963289
Hi Dana, this is Crystal with Ares Sportswear. I'm checking on whether we were able to add that item to your store right now and will follow up with an update by 3 PM. Assuming it's good to go, let me know if we have your green light to officially launch the store. Give me a call back at 380-270-1534.
Hi Dana, Crystal with Ares Sportswear. I'm checking with our art and production team on that item now and will update you by 3 PM. Once that's added, are we ready to launch the store, or were there any other items you wanted to include?
The Dance Centre teams (Generating Revenue)
Kandi Copeland
🔥 New reply — respond now.
Can't deferTeam Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet
💬 What they said
“Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMktg_315_SearchOrgConquer_EmailSignature&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002039&af_sub5=C01_Email_Static_&af_ios_store_cpp=0c38e4b0-a27e-40f9-a211-f4e2de32ab91&af_android_url=https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail&listing=search_organize_conquer>”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMk…"
📧 They emailed you back — suggested reply
Hi Kandi, Crystal with Ares Sportswear. You're very welcome! Are you ready for me to open the team store, or are there any last-minute changes to the apparel lineup you'd like to make first?
1 — Do Now
59Showing 1–10 of 59
📞 Follow-ups due (5)
Oldest: 20 days overdueTwin City Union FC (Holiday store re-merch · Touch 1 of 4)
20 days overdue
Kim Smith
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/20/2026, 8:00:00 AM EDT
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +13609960033
Hey Kim, it's Crystal with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 380-270-1534. Thanks!
Hey Kim — Crystal with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
MTHS CHEER (Holiday store re-merch · Touch 1 of 4)
20 days overdue
Hannah Loftus
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/20/2026, 8:00:00 AM EDT
📤 You last reached out Nov 3 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +16096024030
Hey Hannah, it's Crystal with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 380-270-1534. Thanks!
Hey Hannah — Crystal with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Carrick Raiders Merch Store (Holiday store re-merch · Touch 1 of 4)
20 days overdue
Brandy Wilkes
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/20/2026, 8:00:00 AM EDT
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +14123307927
Hey Brandy, it's Crystal with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 380-270-1534. Thanks!
Hey Brandy — Crystal with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Hertford County HS Football (Holiday store re-merch · Touch 1 of 4)
20 days overdue
Willie Gillus · Coach
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/20/2026, 8:00:00 AM EDT
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +17576190729
Hey Willie, it's Crystal with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 380-270-1534. Thanks!
Hey Willie — Crystal with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Patti Rutland Jazz Dance (Holiday store re-merch · Touch 1 of 4)
20 days overdue
Brandy Simmons
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/20/2026, 8:00:00 AM EDT
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +13342689416
Hey Brandy, it's Crystal with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 380-270-1534. Thanks!
Hey Brandy — Crystal with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Ana Gomez submitted (Prospecting · Touch 1 of 12)
35 days overdue
Ana Gomez
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/5/2026, 8:16:58 AM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +19092208755
Hey Ana — this is Crystal with Ares Sportswear. Got your request for Ana Gomez submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Ana — Crystal with Ares Sportswear. Got your request for Ana Gomez submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Walter Lewis submitted (Prospecting · Touch 1 of 12)
26 days overdue
Walter Lewis
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/14/2026, 11:41:18 AM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +18572062027
Hey Walter — this is Crystal with Ares Sportswear. Got your request for Walter Lewis submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Walter — Crystal with Ares Sportswear. Got your request for Walter Lewis submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
768953- Capuchino HS Volleyball- Sub Jersey for Kathy Weingand (Prospecting · Touch 1 of 12)
23 days overdue
Kathy Weingand
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/17/2026, 3:06:37 PM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +16502459331
Hey Kathy — this is Crystal with Ares Sportswear. Got your request for Capuchino HS Volleyball- Sub Jersey and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Kathy — Crystal with Ares Sportswear. Got your request for Capuchino HS Volleyball- Sub Jersey and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Lindy Wilkinson submitted Team Store (Prospecting · Touch 1 of 12)
21 days overdue
Lindy Wilkinson
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/19/2026, 8:17:41 AM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +12176385280
Hey Lindy — this is Crystal with Ares Sportswear. Got your request for Lindy Wilkinson submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Lindy — Crystal with Ares Sportswear. Got your request for Lindy Wilkinson submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
768982-E.G.O.S- Tees for David Jones (Quote built · Touch 1 of 9)
20 days overdue
David Jones
Follow up now after the quote is sent. Contact twice on Day 1.
🔁 Quote built · Touch 1 of 9 — first touch
Due 10/20/2026, 1:17:50 PM EDT
View in HubSpot →Bulk order — already quoted, following up to close
Sends to +13014089991
Hey David — this is Crystal with Ares Sportswear and I'm calling about your quote for E.G.O.S- Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 380-270-1534 so we can finalize this, or make any adjustments you need. Thanks!
Hey David — Crystal with Ares Sportswear. Just left you a voicemail on your quote for E.G.O.S- Tees. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?
2 — Do Next
1Showing 1–1 of 1
Breona Muhammad submitted Team Store (Deferred Opp-Store)
Breona Muhammad
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
12Showing 11–12 of 12
1OFU: 766293-George Washington HS Cheerleading- Tees for Nitty Thomas (1st order follow-up (Bulk) · Touch 1 of 5)
Nitty Thomas
Still trying to reach this customer for their first-order follow-up.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +14155720781
Hey Nitty, it's Crystal with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 380-270-1534. Thanks!
Hey Nitty — Crystal with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: 765963- Kappa Omicron Baseball (FL)- Sub Jersey for Rex Keller (1st order follow-up (Bulk) · Touch 1 of 5)
Rex Keller
Still trying to reach this customer for their first-order follow-up.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +12707990932
Hey Rex, it's Crystal with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 380-270-1534. Thanks!
Hey Rex — Crystal with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
Last refreshed: 11/9/2026, 9:57:42 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)