Crystal Gordon
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
6Showing 1–6 of 6
📞 Follow-ups due (3)
Oldest: 18 days overdueThe Heaters Baseball Club Store 2026 (Holiday store re-merch)
Rachel Boyd
🔥 New reply — respond now.
Can't deferDue 10/22/2026, 8:00:00 AM EDT
📤 You last reached out Nov 3 (voicemail)
💬 What they said
“Hello. Checking in on this again. You said preparing for shipment a week ago.”
Responding to their reply: "Hello. Checking in on this again. You said preparing for shipment a week ago."
Sends to +19042299043
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Rachel, this is Crystal with Ares Sportswear. I am checking with our production team on the status right now and will update you by 2 PM today. Please consider what your firm in-hand date is so I can ensure we expedite delivery if needed. Give me a call back at 380-270-1534.
Mount Morris Track and Field (Unapproved store · Proof #1 · Touch 1 of 9 sent)
Amanda James · Coach
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 sent — next is touch 2, due Tue, Nov 3
Due 11/3/2026, 4:46:34 PM EST
📤 You last reached out Nov 3 (text)
💬 What they said
“Thank you!”
Responding to their reply: "Thank you!"
Sends to 5852172370
Hi Amanda, this is Crystal with Ares Sportswear. You're very welcome, and I'm just following up to see if you're ready to open the store or if you need to adjust any of the apparel options first. Give me a call back at 380-270-1534.
Hi Amanda, Crystal with Ares Sportswear. You're very welcome! Are those designs and items good to launch the team store, or do you need any changes before we open it up?
Rebecca Henry Submitted (Prospecting · Touch 1 of 12 sent)
Rebecca Henry
🔥 New reply — respond now.
🔁 Prospecting · Touch 1 of 12 sent — next is touch 2, due Thu, Nov 5
Due 11/5/2026, 2:24:29 PM EST
💬 What they said
“Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after all. However, I will definitely keep your information on hand as I think Ares will be a better option in the future. Thanks again! Rebecca”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Hi Crystal - Thank you so much for all of your effort on this. We were able to order the warm-ups through Champion after…"
📧 They emailed you back — suggested reply
Hi Rebecca, Crystal with Ares Sportswear. Glad you got those warm-ups taken care of with Champion! What is the next upcoming sport or event you'll need apparel for so we can get ahead of it together?
Radd Cheer Store (Unapproved store · Touch 1 of 9)
Enza Fantauzzi · Team parent
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/27/2026, 1:19:58 PM EDT
💬 What they said
“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Carnegie Middle School Scots Athletics Other (Unapproved store · Touch 1 of 9)
Dana Smith
🔥 New reply — respond now.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/29/2026, 12:00:54 PM EDT
💬 What they said
Has a question or request“Were we able to add this to the store?”
🤖 Suggested next step
Move to Rep Working on Request — The customer is asking to confirm or add an item to the store, so the rep needs to address this change before approval can happen.
Responding to their reply: "Were we able to add this to the store?"
Sends to +19162963289
Hi Dana, this is Crystal with Ares Sportswear. I'm checking on whether we were able to add that item to your store right now and will follow up with an update by 3 PM. Assuming it's good to go, let me know if we have your green light to officially launch the store. Give me a call back at 380-270-1534.
Hi Dana, Crystal with Ares Sportswear. I'm checking with our art and production team on that item now and will update you by 3 PM. Once that's added, are we ready to launch the store, or were there any other items you wanted to include?
The Dance Centre teams (Generating Revenue)
Kandi Copeland
🔥 New reply — respond now.
Can't deferTeam Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet
💬 What they said
“Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMktg_315_SearchOrgConquer_EmailSignature&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002039&af_sub5=C01_Email_Static_&af_ios_store_cpp=0c38e4b0-a27e-40f9-a211-f4e2de32ab91&af_android_url=https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail&listing=search_organize_conquer>”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Thank u Yahoo Mail: Search, Organize, Conquer<https://mail.onelink.me/107872968?pid=nativeplacement&c=US_Acquisition_YMk…"
📧 They emailed you back — suggested reply
Hi Kandi, Crystal with Ares Sportswear. You're very welcome! Are you ready for me to open the team store, or are there any last-minute changes to the apparel lineup you'd like to make first?
1 — Do Now
59Showing 21–30 of 59
Barton Elite FC (Unapproved store · Proof #1 · Touch 1 of 9)
12 days overdue
Ulises Solis
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 10/28/2026, 3:04:48 AM EDT
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +16207979494
Hey Ulises — this is Crystal with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 380-270-1534 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!
Hey Ulises — Crystal with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/barton-elite-fc-1-tXYN9… — let me know if you're ready to approve it, or if you'd like any changes first.
Heather M Malleo submitted (Prospecting · Touch 1 of 12)
12 days overdue
Heather M Malleo
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/28/2026, 12:50:08 PM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +14408327700
Hey Heather — this is Crystal with Ares Sportswear. Got your request for Heather M Malleo submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Heather — Crystal with Ares Sportswear. Got your request for Heather M Malleo submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
769320-South Carolina Nightmares Football (SC)- Tees for William Smith (Quote built · Touch 1 of 9)
11 days overdue
William Smith
Follow up now after the quote is sent. Contact twice on Day 1.
🔁 Quote built · Touch 1 of 9 — first touch
Due 10/29/2026, 2:21:16 PM EDT
View in HubSpot →Bulk order — already quoted, following up to close
Sends to +18034778564
Hey William — this is Crystal with Ares Sportswear and I'm calling about your quote for South Carolina Nightmares Football (SC)- Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 380-270-1534 so we can finalize this, or make any adjustments you need. Thanks!
Hey William — Crystal with Ares Sportswear. Just left you a voicemail on your quote for South Carolina Nightmares Football (SC)- Tees. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?
Christopher Torres submitted (Prospecting · Touch 1 of 12)
11 days overdue
Christopher Torres
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/29/2026, 8:01:08 PM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +19084194714
Hey Christopher — this is Crystal with Ares Sportswear. Got your request for Christopher Torres submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Christopher — Crystal with Ares Sportswear. Got your request for Christopher Torres submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Tamara Kays submitted Team Store (Prospecting · Touch 1 of 12)
11 days overdue
Tamara Kays
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 10/29/2026, 8:39:25 PM EDT
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +15022953250
Hey Tamara — this is Crystal with Ares Sportswear. Got your request for Tamara Kays submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Tamara — Crystal with Ares Sportswear. Got your request for Tamara Kays submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
417 Panthers baseball (Unapproved store · Proof #2 · Touch 1 of 9)
9 days overdue
Tyler Jones
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 10/31/2026, 8:00:55 AM EDT
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +13147837896
Hey Tyler — this is Crystal with Ares Sportswear. Your store (proof number 2) is built and ready to go live. Call or text me back at 380-270-1534 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!
Hey Tyler — Crystal with Ares Sportswear. Here's the link to your store (proof #2): admin.areswear.com/proof/417-panthers-baseball-2… — let me know if you're ready to approve it, or if you'd like any changes first.
Brenda Dowd submitted Team Store (Prospecting · Touch 1 of 12)
8 days overdue
Brenda Dowd
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/1/2026, 7:02:18 AM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +18504510361
Hey Brenda — this is Crystal with Ares Sportswear. Got your request for Brenda Dowd submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Brenda — Crystal with Ares Sportswear. Got your request for Brenda Dowd submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Angela Willyerd: Generic Chat Lead (Prospecting · Touch 1 of 12)
8 days overdue
Angela Willyerd
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/1/2026, 2:04:44 PM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to 6142029301
Hey Angela — this is Crystal with Ares Sportswear. Got your request for Angela Willyerd: Generic Chat Lead and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Angela — Crystal with Ares Sportswear. Got your request for Angela Willyerd: Generic Chat Lead and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
Jennifer Horbacz submitted Team Store (Prospecting · Touch 1 of 12)
8 days overdue
Jennifer Horbacz
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/1/2026, 2:33:38 PM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +15632138348
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Jennifer — this is Crystal with Ares Sportswear. Got your request for Jennifer Horbacz submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Tim Addington submitted Team Store (Prospecting · Touch 1 of 12)
7 days overdue
Tim Addington
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/2/2026, 8:03:04 AM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +12148835031
Hey Tim — this is Crystal with Ares Sportswear. Got your request for Tim Addington submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions. Thanks!
Hey Tim — Crystal with Ares Sportswear. Got your request for Tim Addington submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 380-270-1534 so I can send you my questions.
2 — Do Next
1Showing 1–1 of 1
Breona Muhammad submitted Team Store (Deferred Opp-Store)
Breona Muhammad
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
12Showing 1–10 of 12
AOFU · Touch 1 of 11 - New Mexico Highlands University- Reorder Tanks for Bob DeVries
2 days overdue
Bob DeVries
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 9/7/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +15054292577
Hey Bob, it's Crystal with Ares Sportswear. It was about a year ago that you did New Mexico Highlands University- Reorder Tanks with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Bob — Crystal with Ares Sportswear. Coming up on a year since the New Mexico Highlands University- Reorder Tanks shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - ESports Ohio Clubs- Reorder Subli jersey for Brian Pool
Brian Pool
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 9/11/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +19375337150
Hey Brian, it's Crystal with Ares Sportswear. It was about a year ago that you did ESports Ohio Clubs- Reorder Subli jersey with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Brian — Crystal with Ares Sportswear. Coming up on a year since the ESports Ohio Clubs- Reorder Subli jersey shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - River Bend MS - boys basketball - uniforms 2025
Mike Dellinger · Coach
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 9/12/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +17033744341
Hey Mike, it's Crystal with Ares Sportswear. It was about a year ago that you did River Bend MS - boys basketball - uniforms with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Mike — Crystal with Ares Sportswear. Coming up on a year since the River Bend MS - boys basketball - uniforms shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - Rippon MS - cheer - uniforms 2025
Ryan Pelkey
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 9/20/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +15404558355
Hey Ryan, it's Crystal with Ares Sportswear. It was about a year ago that you did Rippon MS - cheer - uniforms with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Ryan — Crystal with Ares Sportswear. Coming up on a year since the Rippon MS - cheer - uniforms shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - Lubbock Swim Club 2025
April Hayes · Coach
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 9/21/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +18064384809
Hey April, it's Crystal with Ares Sportswear. It was about a year ago that you did Lubbock Swim Club with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey April — Crystal with Ares Sportswear. Coming up on a year since the Lubbock Swim Club shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - Tulilov Gymnastics Training 2025
Kim Schmidt
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 9/25/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +13853211275
Hey Kim, it's Crystal with Ares Sportswear. It was about a year ago that you did Tulilov Gymnastics Training with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Kim — Crystal with Ares Sportswear. Coming up on a year since the Tulilov Gymnastics Training shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - Grand City Show Skiers Winter 2025
Lindsay Schohl · Business contact
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 10/2/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +12317304431
Hey Lindsay, it's Crystal with Ares Sportswear. It was about a year ago that you did Grand City Show Skiers Winter with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Lindsay — Crystal with Ares Sportswear. Coming up on a year since the Grand City Show Skiers Winter shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
AOFU · Touch 1 of 11 - Mini Stix Field Hockey - shirts 12-5-25
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 10/5/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
AOFU · Touch 1 of 11 - Olentangy Berlin HS - hockey - senior blankets 2025
Jocelyn Cook · Team parent
Secure repeat annual orders.
🔁 AOFU · Touch 1 of 11 — first touch
Due 10/15/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +16147454072
Hey Jocelyn, it's Crystal with Ares Sportswear. It was about a year ago that you did Olentangy Berlin HS - hockey - senior blankets with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me, so we can get it off your plate? Call or text me back at 380-270-1534. Thanks!
Hey Jocelyn — Crystal with Ares Sportswear. Coming up on a year since the Olentangy Berlin HS - hockey - senior blankets shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
1OFU: 765724- Baldwin Park Roadrunners Tumbler Package for Ty Thomas (1st order follow-up (Bulk) · Touch 1 of 5)
Ty Thomas
Still trying to reach this customer for their first-order follow-up.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +16263753707
Hey Ty, it's Crystal with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 380-270-1534. Thanks!
Hey Ty — Crystal with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
Last refreshed: 11/9/2026, 9:57:42 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)