Responses
Who has answered you and who has not, what they said, what you last sent them, and a suggested reply. Customers who replied come first, newest first; then the people you messaged through the Rep Machine who have not answered, longest silent first.
Send text sends the words in the box to the customer from your own line, right away. On a row where nothing new is waiting from them you can type a text of your own and send it the same way. For a customer who wrote by email the button opens the deal in HubSpot instead, because HubSpot cannot send through your inbox. The page reads HubSpot when it opens, so give it a few seconds.
1
customer has answered and the last word is theirs
15
people have not answered your last message
Showing 16 of 16
| Priority | Who | When | What they said | Suggested reply | Send |
|---|---|---|---|---|---|
| — Touch 2 | Carli Surkis Grand Avenue Middle School Response | Text Wed Nov 4, 12:59 PM · 4 days ago | “Hi I'm sorry- I thought I cancelled it” We last sent Text Wed Nov 4, 12:32 PM · 4 days ago “Hey Carli — Sean with Ares Sportswear. Just left you a voicemail on your quote for Grand Avenue Middle School Cheerleading Cheerleading-low price tee. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?” | Type a text to send from your line. 0/1000 | |
| Do Now Touch 1 | Matthew Johnson Ridgecrest Baptist Church
| Thu Aug 20, 8:44 AM · 81 days ago | Re: Your Team Store Mock-Up Is Ready for Review “CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Sean I appreciate you working on this. However, it is just not what we are looking for. I am going to have to reevaluate this entire thing for us. [signatureImage] ________________________________” We last sent Voicemail Wed Nov 4, 12:30 PM · 4 days ago “Hey Matthew — this is Sean with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-957-1203 and let's get this approved today — the sooner it's live, the sooner your families can start ordering. Thanks!” | Type a text to send from your line. 0/1000 | |
| — Touch 2 | (no name in HubSpot) COMPASS ACADEMY CHARTER SCHOOL (HIGH SCHOOL) COUGA
| Has not replied | — We last sent Text Wed Nov 4, 12:32 PM · 4 days ago “Hi Jade, Sean with Ares Sportswear. Totally understand, and we can take care of the heavy lifting to get this launched for you. Do you want to open the store this week, or what launch date works best for you?” | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Travis Wilhem ACE Warriors Basketball
| Text Wed Nov 4, 2:07 PM · 4 days ago | “Can you send me a tracking when it leaves?” We last sent Text Wed Nov 4, 2:10 PM · 4 days ago “I'll keep a eye for it and send you it.” | Type a text to send from your line. 0/1000 | |
| Do Now Touch 1 | Latoya Powell All About Cheer
| Text Wed Nov 4, 3:03 PM · 4 days ago | “Can the store stay open longer” We last sent Text Thu Nov 5, 11:41 AM · 3 days ago “Hi Latoya, Sean with Ares Sportswear. We can definitely extend it—what new closing date works best for your team so we can update the deadline right now?” | Type a text to send from your line. 0/1000 | |
| Do Next Touch 4 | Keon Garner FatBoy Critics No response | Call Thu Oct 22, 3:53 PM · 17 days ago | Call with Keon Garner We last sent Text Thu Nov 5, 11:41 AM · 3 days ago “Hey Keon — Sean from Ares Sportswear. Wanted to check in on your quote for Fatboycritics - Low Priced Tees. If anything needs adjusting — products, quantities, artwork, budget — just say the word and I'll get it fixed. What's the best next step to get this finalized for you?” | Type a text to send from your line. 0/1000 | |
| Do Next Touch 4 | Ashley Cantrell 7203 Cyber Bearcats
| Wed May 27, 4:22 PM · 165 days ago | Re: Ashley, Let’s Get Your Team Store Started “CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thank you for reaching out again. At this time I have no communication from the head coach so I'm unable to make any decisions regarding this” We last sent Text Thu Nov 5, 11:41 AM · 3 days ago “Hey Ashley — Sean from Ares Sportswear. Following up on your store — it's ready to go live for your families if you're happy with it. We can adjust just about anything you need — products, design, pricing, fundraising settings — just tell me what's not right and I'll fix it fast. What do you need to get this approved today? Here's the link again in case it's easier to reshare:…” | Type a text to send from your line. 0/1000 | |
| Do Now Touch 1 | Roderick Gibbs Whetstone High School
You answered since; the flag clears at the next reply check. | Text Thu Nov 5, 11:43 AM · 3 days ago | “Sorry. Been distracted with life. I'll try to give you a call this afternoon” We last sent Call Thu Nov 5, 11:55 AM · 3 days ago Call with Roderick Gibbs | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Cori Colombo Strike It Up artistic Center
| Text Thu Nov 5, 12:11 PM · 3 days ago | “Yes” We last sent Call Thu Nov 5, 1:53 PM · 3 days ago Call with Cori Colombo | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Trever Birchell Eagle View Elementary
| Text Wed Nov 4, 10:32 AM · 4 days ago | “good morning Shaun is there anyway that we could extend our store to the end of November?” We last sent Voicemail Fri Nov 6, 1:53 PM · 2 days ago “Hi Trever, this is Sean with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can. Give me a call back at 614-957-1203. Thanks!” | Type a text to send from your line. 0/1000 | |
| Do Now Touch 3 | Corinne Brennan El Camino Real HS
| Tue Sep 22, 2:49 PM · 47 days ago | Fw: Three Quote creation “Sean Bailey Business Development Manager Ares Sportswear Phone: (614) 767-1950 ext 018 3700 Lacon Road Suite A, Hilliard, OH 43026 areswear.com<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.areswear.com%2F&data=05%7C02%7Cbullpen%40areswear.com%7C59a3267187e242c6a92c08df18da2c9e%7C6c4e562150d147c8a88f3b46eee4b231%7C0%7C0%7C639256997495995344%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0e…” We last sent Text Fri Nov 6, 1:54 PM · 2 days ago “Hey Corinne — Sean from Ares Sportswear. Wanted to check in on your quote for tees. If anything needs adjusting — products, quantities, artwork, budget — just say the word and I'll get it fixed. What's the best next step to get this finalized for you?” | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Rafael Pinto Coelho 769159-ForFun Futsal Academy - Uniforms for Rafael Pinto Coelho No response | Text Mon Oct 26, 9:28 AM · 14 days ago | “Ok. Do you have any other cheaper options? $100+ for the uniform kit is not reasonable for our proposal.” We last sent Call Fri Nov 6, 3:54 PM · 2 days ago Call with Rafael Pinto Coelho | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Paige Richert Wabasso High School (Wabasso, Minnesota)
| Has not replied | — We last sent Call Fri Nov 6, 4:20 PM · 2 days ago Unsuccessful call to Paige Richert | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Ian Moriarty Pope John 23Rd School
| Call Tue Oct 13, 6:24 PM · 26 days ago | Call with Ian Moriarty We last sent Call Fri Nov 6, 4:48 PM · 2 days ago Unsuccessful call to Ian Moriarty | Type a text to send from your line. 0/1000 | |
| Do Next Touch 1 | Mariah Jamison 769406- Warm ups for Mariah Jamison
| Text Thu Oct 29, 8:56 AM · 11 days ago | “Similar to this” We last sent Call Fri Nov 6, 4:50 PM · 2 days ago Successful call to Mariah Jamison | Type a text to send from your line. 0/1000 | |
| Do Now Touch 2 | Jade Click Compass Academy Charter School (High School) Cougars Dance
You answered since; the flag clears at the next reply check. | Text Mon Nov 9, 8:31 AM · 1 hour ago | “Hi you didn't fix those last couple of things I asked for” We last sent Text Mon Nov 9, 8:34 AM · 1 hour ago “Hi Jada, I know you haven't addressed the fixes you sent over yet. I am currently in a meeting; once I am done, I'll make the changes.” | Type a text to send from your line. 0/1000 |
How this list is made
- Everyone with a 🔥 reply card on your list, plus anyone else whose last message to you came after your last message to them.
- The people you texted or left a voicemail for through the Rep Machine in the last 14 days: all 14. Texts and calls made by hand in Aircall or HubSpot only show up here when HubSpot logged them.
- The label says who spoke last: Response means the customer did. Texts, emails and calls all count. Times are New York time.
- The Priority tag at the far left is where that customer's card sits on your main list (Do Now, Do Next, Do Last and the rest). Touch is the last numbered touch the Rep Machine recorded for the deal, 1 to 5, and 6 for dead leads, dead customers and every later touch. A gold star marks a reply that asks for a quote or a store, asks a question or makes a request, or says they are interested.
- Your list was last built 11/9/2026, 3:01:23 AM EST.