Shawna Smith
Showing 1–17 of 17 in 0 — Responses — stay focused on these before moving on.
📞 Follow-ups due (6)
Oldest: 19 days overdueFairbanks Soccer (perpetual) (Holiday store re-merch)
Kim Thorley · PTO leader
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.
This contact has other open deals
The reply above might be about one of these instead — check before replying:
They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.
Patriots Football Apparel (Store no traffic · Touch 5 of 12 sent)
Pete Lafaille
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🔁 Store no traffic · Touch 5 of 12 sent — next is touch 6, due Sun, Nov 1
Due 11/1/2026, 10:32:34 AM EST
📤 You last reached out Oct 30 (text)
💬 What they said
Asking for a store“Good morning can you please share link for the team store.”
Responding to their reply: "Good morning can you please share link for the team store."
Sends to +15165439518
Hi Pete, this is Shawna with Ares Sportswear. I just sent over the link to your team store so you can review it. Please take a look and decide if you're ready to open it up, or if there are any changes we need to make first. Give me a call back at 614-710-1678.
Hi Pete, Shawna with Ares Sportswear. Here is your team store link: shop.areswear.com/org/lafayette-educational-comp… . Please take a look and let me know if everything looks ready to launch, or if you'd like to make any adjustments first.
AOFU · Touch 2 of 11 sent - Cypress Creek Wrestling 2025
Doug Hennighan
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🔁 AOFU · Touch 2 of 11 sent — next is touch 3, due Wed, Nov 4
Due 11/4/2026, 4:49:11 PM EST
💬 What they said
Has a question or request“Can you please resend the payment link with the updated payment Thanks, Coach Hennighan”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
🤖 Suggested next step
Move to Connected — Coach Hennighan is asking to complete payment on the order, confirming their commitment to move forward.
Responding to their reply: "Can you please resend the payment link with the updated payment Thanks, Coach Hennighan"
📧 They emailed you back — suggested reply
Hi Doug, Shawna with Ares Sportswear. I am looking into your updated balance now and will email that new payment link over to you by 2:00 PM today. Once you review it, can you confirm if you'll be paying by card so I can mark the order approved right away?
Ridgewood Generals Football & Cheer (Perpetual) (Unapproved store · Touch 8 of 9 sent)
Amber Severt
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🔁 Unapproved store · Touch 8 of 9 sent — next is touch 9, due Wed, Nov 4
Due 11/4/2026, 5:19:27 PM EST
📤 You last reached out Oct 28 (text)
💬 What they said
Has a question or request“I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for the school?”
Responding to their reply: "I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for …"
Sends to +17402948423
Hi Amber, this is Shawna with Ares Sportswear. Customers pay online directly through your store, we add your chosen markup to each item, and we cut a check directly to the school for 100% of that profit as soon as it closes. Let me know if a $5 or $10 markup fits your goal best so I can get those pricing tiers built out for you. Give me a call back at 614-710-1678.
Hi Amber, Shawna with Ares Sportswear. Customers pay directly through the online store at checkout, we add your chosen fundraising markup to each item, and Ares cuts a check directly to the school for that profit once the store closes. Does a $5 or $10 markup per item work best for your fundraising goal, or would you like to hop on a quick 5-minute call today to set those numbers?
University of Kentucky Wildcats Swimming Apparel (Unapproved store · Touch 2 of 9 sent)
Shelby Rockwell
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🔁 Unapproved store · Touch 2 of 9 sent — next is touch 3, due Sat, Nov 7
Due 11/7/2026, 1:14:37 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th”
Responding to their reply: "I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th"
Sends to +16146848316
Hi Shelby, this is Shawna with Ares Sportswear. I am looking into the early launch right now and will follow up with an update by 2:00 PM today. Please confirm if you'd like me to temporarily take the store down right away while I adjust the dates to run November 1st through the 8th. Give me a call back at 614-710-1678.
Hi Shelby, Shawna with Ares Sportswear. I am looking into the store dates right now and will update you by 2:00 PM today. Do you want me to temporarily close it immediately while I adjust the window to November 1st through November 8th?
Lynnhaven Wahoos Baseball Apparel (Unapproved store · Proof #1 · Touch 3 of 9 sent)
April Oaks
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🔁 Unapproved store · Touch 3 of 9 sent — next is touch 4, due Sat, Nov 7
Due 11/7/2026, 1:29:03 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +17572010709
Hi April, this is Shawna with Ares Sportswear. I received your request to stop text updates and updated your preferences immediately. Let me know if you'd prefer we wrap up the Wahoos order via email, or if we should shelve this project for now. Give me a call back at 614-710-1678.
Hi April, Shawna with Ares Sportswear. Understood, I'll take you off our text updates right away. Should I close out this project for the Wahoos, or would you prefer I send the final details over by email instead?
AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)
Eric Krywe · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 1 of 11 — first touch
Due 6/22/2026, 6:25:28 AM EDT
💬 What they said
Asking for a store“Hi Shawna, Checking to see if these items were sent from customer service since your last email to them? Thank you, Eric Ares customer service - Please set up a fix for the following items from the last store. Also, please wrap up his fundraising for the store as well. 1. Jess McConnach-Henck - Cup sticker ripped 2. Juliana Dzerens - YM grey Bombers t-shirt - has shirt pulls 3. Christina Martin - Sweatshirt not flow green (it's pea green) - Kristina knows how to fix the color issue. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
This contact has other open deals
The reply above might be about one of these instead — check before replying:
They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Eric, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.
AOFU · Touch 10 of 11 sent - Maine Central Institute Wrestling- Hoodies for Mike Libby
Mike Libby
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🔁 AOFU · Touch 10 of 11 sent — next is touch 11, due Fri, Nov 13
Due 9/21/2026, 8:00:00 PM EDT
📤 You last reached out Nov 6 (text)
💬 What they said
“Sorry, I was in a class. My only free period is Tuesday from 8-9:20 eastern time.”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
This contact has other open deals
The reply above might be about one of these instead — check before replying:
✍️ Your reply
RADD CHEER STORE (Unapproved store · Touch 1 of 9)
Enza Fantauzzi · Team parent
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🔁 Unapproved store · Touch 1 of 9 — first touch
Due 9/26/2026, 4:44:46 PM EDT
💬 What they said
“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Scioto Darby Advisors Shirts (Quote built · Touch 1 of 9)
Vanessa Marich
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🔁 Quote built · Touch 1 of 9 — first touch
Due 11/5/2026, 10:45:22 AM EST
💬 What they said
Has a question or request“Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time to get the PO from our central office. Is that something we can move forward with now and I will get you the PO as soon as possible (well before 2 weeks)? Thanks! Vanessa [HCSD Logo] Vanessa Marich/ Secretary Scioto Darby Elementary 614 921-6300 5380 Scioto Darby Road Hilliard, OH 43026 Scioto Darby Elementary<https://www.hilliardschools.org/sde/> @sciotodarbyelementaryschool on Facebook Hilliard City Schools<https://www.hilliardschools.org/> ________________________________”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time t…"
📧 They emailed you back — suggested reply
Hi Vanessa, Shawna with Ares Sportswear. I am checking with our production team right now to see if we can start printing before the PO arrives and will let you know by 2 PM. In the meantime, can you send over your finalized sizes and quantities so we are ready to roll?
769583 Green Oaks Performing Arts Warm ups (Quote built · Touch 1 of 9)
Tierrani Jackson
🔥 New reply — respond now.
🔁 Quote built · Touch 1 of 9 — first touch
Due 11/6/2026, 5:57:16 PM EST
💬 What they said
“Hey I attached the sizes, names, image of design in the last email [cid:f55f092c-c2d7-48da-97ab-57d826aa16df] ________________________________”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Hey I attached the sizes, names, image of design in the last email [cid:f55f092c-c2d7-48da-97ab-57d826aa16df] __________…"
📧 They emailed you back — suggested reply
Hi Tierrani, Shawna with Ares Sportswear. Thanks for sending over the sizes, names, and design details! What is your hard in-hand date so we can ensure everything arrives on time for Green Oaks Performing Arts?
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
AOFU · Touch 4 of 11 sent - Eastside Pride Wrestling Club Apparel 2025
David Duplissis
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🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 1:46:08 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Wrong number”
Responding to their reply: "Wrong number"
Sends to +14058504934
Hi David, this is Shawna with Ares Sportswear. Sorry about the mix-up reaching you regarding Eastside Pride Wrestling Club's apparel. If you know who is handling the team's gear this season, please pass along their name or contact info. Give me a call back at 614-710-1678.
Hi David, Shawna with Ares Sportswear. Sorry about that! Could you point me to the right contact for Eastside Pride Wrestling Club's apparel this season?
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
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🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
Last refreshed: 11/9/2026, 9:57:42 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)