REP MACHINE
Shawna Smith

Shawna Smith

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All (521)0 — Responses (18)1 — Do Now (187)2 — Do Next (12)3 — Do Every Day (24)4 — Fit In Daily, Don't Get Behind (29)5 — Do Last (85)6 — Win-Back (Unretained/Dead) (166)
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📞 Follow-ups due (4)

Oldest: 19 days overdue
0 — ResponsesOverdue

Fairbanks Soccer (perpetual) (Holiday store re-merch)

Kim Thorley · PTO leader

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

Can't defer

Due 10/21/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

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They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.

📌 Your next task“Return Call - Nov. 4”Overdue 4 days · was due Nov 5Open task in HubSpot →
0 — ResponsesOverdue

Patriots Football Apparel (Store no traffic · Touch 5 of 12 sent)

Pete Lafaille

🔥 New reply — respond now.

🔁 Store no traffic · Touch 5 of 12 sent — next is touch 6, due Sun, Nov 1

Due 11/1/2026, 10:32:34 AM EST

📤 You last reached out Oct 30 (text)

💬 What they said

Asking for a store

“Good morning can you please share link for the team store.”

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Suggested messageNeeds review before sending

Responding to their reply: "Good morning can you please share link for the team store."

Sends to +15165439518

~12:02 PM their time

Hi Pete, this is Shawna with Ares Sportswear. I just sent over the link to your team store so you can review it. Please take a look and decide if you're ready to open it up, or if there are any changes we need to make first. Give me a call back at 614-710-1678.

~12:05 PM their time

Hi Pete, Shawna with Ares Sportswear. Here is your team store link: shop.areswear.com/org/lafayette-educational-comp… . Please take a look and let me know if everything looks ready to launch, or if you'd like to make any adjustments first.

0 — ResponsesOverdue

AOFU · Touch 2 of 11 sent - Cypress Creek Wrestling 2025

Doug Hennighan

🔥 New reply — respond now.

🔁 AOFU · Touch 2 of 11 sent — next is touch 3, due Wed, Nov 4

Due 11/4/2026, 4:49:11 PM EST

💬 What they said

Has a question or request

“Can you please resend the payment link with the updated payment Thanks, Coach Hennighan”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →

🤖 Suggested next step

Move to Connected — Coach Hennighan is asking to complete payment on the order, confirming their commitment to move forward.

Suggested messageNeeds review before sending

Responding to their reply: "Can you please resend the payment link with the updated payment Thanks, Coach Hennighan"

📧 They emailed you back — suggested reply

Hi Doug, Shawna with Ares Sportswear. I am looking into your updated balance now and will email that new payment link over to you by 2:00 PM today. Once you review it, can you confirm if you'll be paying by card so I can mark the order approved right away?

0 — ResponsesOverdue

Ridgewood Generals Football & Cheer (Perpetual) (Unapproved store · Touch 8 of 9 sent)

Amber Severt

🔥 New reply — respond now.

🔁 Unapproved store · Touch 8 of 9 sent — next is touch 9, due Wed, Nov 4

Due 11/4/2026, 5:19:27 PM EST

📤 You last reached out Oct 28 (text)

💬 What they said

Has a question or request

“I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for the school?”

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Responding to their reply: "I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for …"

Sends to +17402948423

Now

Hi Amber, this is Shawna with Ares Sportswear. Customers pay online directly through your store, we add your chosen markup to each item, and we cut a check directly to the school for 100% of that profit as soon as it closes. Let me know if a $5 or $10 markup fits your goal best so I can get those pricing tiers built out for you. Give me a call back at 614-710-1678.

~9:54 AM their time

Hi Amber, Shawna with Ares Sportswear. Customers pay directly through the online store at checkout, we add your chosen fundraising markup to each item, and Ares cuts a check directly to the school for that profit once the store closes. Does a $5 or $10 markup per item work best for your fundraising goal, or would you like to hop on a quick 5-minute call today to set those numbers?

📌 Your next task“check she send new logos”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)

Eric Krywe · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2026, 6:25:28 AM EDT

💬 What they said

Asking for a store

“Hi Shawna, Checking to see if these items were sent from customer service since your last email to them? Thank you, Eric Ares customer service - Please set up a fix for the following items from the last store. Also, please wrap up his fundraising for the store as well. 1. Jess McConnach-Henck - Cup sticker ripped 2. Juliana Dzerens - YM grey Bombers t-shirt - has shirt pulls 3. Christina Martin - Sweatshirt not flow green (it's pea green) - Kristina knows how to fix the color issue. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Eric, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.

📌 Your next task“Follow up with Eric Krywe”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

Pamela Flores: Generic Chat Lead (Prospecting · Touch 5 of 12 sent)

Pamela Flores

🔥 New reply — respond now.

🔁 Prospecting · Touch 5 of 12 sent — next is touch 6, due Sun, Nov 1

Due 9/11/2026, 12:22:35 PM EDT

📤 You last reached out Oct 28 (text)

💬 What they said

Has a question or request

“Hi Shawna, I have the sizes we would like but was waiting to see the final design or designs that were created. I believe I sent you two options in a separate email. Thanks, Pamela Flores Rock Shop Job Coach/Paraprofessional Dublin Coffman High School Ext. 8171 "Rise up, Wise up, Eyes up" flores_pam@dublinschools.net 6780 Coffman Road, Dublin, OH 43017 Dublin City Schools | dublinschools.net <http://www.dublinschools.net>”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

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Responding to their reply: "Hi Shawna, I have the sizes we would like but was waiting to see the final design or designs that were created. I believ…"

📧 They emailed you back — suggested reply

Hi Pamela, Shawna with Ares Sportswear. I'm pulling up the two design options from your email now and will follow up with an update by 2 PM. In the meantime, could you send over those sizes so we can finalize the order the moment you pick your favorite design?

📌 Your next task“School store - get T options and best pricing - later on will add more items.”Due Wed Nov 11Open task in HubSpot →
0 — ResponsesOverdue

AOFU · Touch 10 of 11 sent - Maine Central Institute Wrestling- Hoodies for Mike Libby

Mike Libby

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 10 of 11 sent — next is touch 11, due Fri, Nov 13

Due 9/21/2026, 8:00:00 PM EDT

📤 You last reached out Nov 6 (text)

💬 What they said

“Sorry, I was in a class. My only free period is Tuesday from 8-9:20 eastern time.”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

✍️ Your reply

Sends to +12074168596 from your line · 0/1000
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0 — ResponsesOverdue

RADD CHEER STORE (Unapproved store · Touch 1 of 9)

Enza Fantauzzi · Team parent

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/26/2026, 4:44:46 PM EDT

💬 What they said

“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

✍️ Your reply

Sends to +13525028357 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

Scioto Darby Advisors Shirts (Quote built · Touch 1 of 9)

Vanessa Marich

🔥 New reply — respond now.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/5/2026, 10:45:22 AM EST

💬 What they said

Has a question or request

“Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time to get the PO from our central office. Is that something we can move forward with now and I will get you the PO as soon as possible (well before 2 weeks)? Thanks! Vanessa [HCSD Logo] Vanessa Marich/ Secretary Scioto Darby Elementary 614 921-6300 5380 Scioto Darby Road Hilliard, OH 43026 Scioto Darby Elementary<https://www.hilliardschools.org/sde/> @sciotodarbyelementaryschool on Facebook Hilliard City Schools<https://www.hilliardschools.org/> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
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Responding to their reply: "Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time t…"

📧 They emailed you back — suggested reply

Hi Vanessa, Shawna with Ares Sportswear. I am checking with our production team right now to see if we can start printing before the PO arrives and will let you know by 2 PM. In the meantime, can you send over your finalized sizes and quantities so we are ready to roll?

0 — ResponsesOverdue

769583 Green Oaks Performing Arts Warm ups (Quote built · Touch 1 of 9)

Tierrani Jackson

🔥 New reply — respond now.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/6/2026, 5:57:16 PM EST

💬 What they said

“Hey I attached the sizes, names, image of design in the last email [cid:f55f092c-c2d7-48da-97ab-57d826aa16df] ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hey I attached the sizes, names, image of design in the last email [cid:f55f092c-c2d7-48da-97ab-57d826aa16df] __________…"

📧 They emailed you back — suggested reply

Hi Tierrani, Shawna with Ares Sportswear. Thanks for sending over the sizes, names, and design details! What is your hard in-hand date so we can ensure everything arrives on time for Green Oaks Performing Arts?

📌 Your next task“QFU”Overdue 3 days · was due Nov 6Open task in HubSpot →
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