REP MACHINE
Shawna Smith

Shawna Smith

Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 15 · Do Now 169 · Do Next 11 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 70 · Win-Back 166
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

29

Showing 1–10 of 29

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Christina Albrecht (Recovery Funnel — Lost Champion · all 7 touches sent)

Christina Albrecht

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · all 7 touches sent

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16145458645

Now

Hey Christina, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~12:40 PM their time

Hey Christina — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Andrew Fenner (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Andrew Fenner

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +18453132128

Now

Hey Andrew, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Andrew — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Angela Claggette (Recovery Funnel — Lost Champion · Touch 1 of 7)

Angela Claggette

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19373135045

Now

Hey Angela, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~12:40 PM their time

Hey Angela — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Beky Winkler (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Beky Winkler

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13035964310

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Beky, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brittany Townsend (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Brittany Townsend

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +15035606043

Now

Hey Brittany, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~9:40 AM their time

Hey Brittany — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chase Richardson (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chase Richardson

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13306204611

Now

Hey Chase, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Chase — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chelsea Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chelsea Taylor

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12154100934

Now

Hey Chelsea, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Chelsea — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Elaine Ragan (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Elaine Ragan

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16145814497

Hey Elaine, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

Hey Elaine — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Gabriella Villegas (Recovery Funnel — Lost Champion · Touch 1 of 7)

Gabriella Villegas

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17139928841

Now

Hey Gabriella, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~12:40 PM their time

Hey Gabriella — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

📌 Your next task“Follow up with Gabriella Villegas”Overdue 10 days · was due Oct 30Open task in HubSpot →
4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Jada Simmons (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Jada Simmons

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14704564953

Now

Hey Jada, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Jada — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

5 — Do Last

70

Showing 21–30 of 70

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

5 — Do LastOverdue

AOFU · Touch 1 of 11 - AYSO region 647 (NY)

128 days overdue

Alyssa Nearing

Stale — 128 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/3/2026, 1:21:24 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18455881034

Now

Hey Alyssa, it's Shawna with Ares Sportswear. It was about a year ago that you did AYSO region 647 (NY) with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Alyssa — Shawna with Ares Sportswear. Coming up on a year since the AYSO region 647 (NY) shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“build store”Overdue 11 days · was due Oct 29Open task in HubSpot →
5 — Do LastOverdue

AOFU · Touch 1 of 11 - Vicenza Cross Country 2025

65 days overdue

Anna Sansone · Coach

Stale — 65 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/6/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +393883050765

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Anna, it's Shawna with Ares Sportswear. It was about a year ago that you did Vicenza Cross Country with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 758666

123 days overdue

Danielle Bellamy-Shepherd · Business contact

You also have an older Annual Order Follow-up card for this customer (Retain Central Dauphin East High Football 757450), 140 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have another old Annual Order Follow-up card for this customer (Retain 759050), 115 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 123 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/9/2026, 12:09:50 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +17176081254

Now

Hey Danielle, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Danielle — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Barker Central HS Cross Country Fall 2025

62 days overdue

Paul Dersarkissian · Coach

Stale — 62 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/9/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +17167953201

Now

Hey Paul, it's Shawna with Ares Sportswear. It was about a year ago that you did Barker Central HS Cross Country Fall with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Paul — Shawna with Ares Sportswear. Coming up on a year since the Barker Central HS Cross Country Fall shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Southwest Youth Football and Cheer Association (Perpetual) (Unapproved store · Touch 1 of 9)

121 days overdue

Maddyson Greer

Stale — 121 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 7/10/2026, 4:17:55 PM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +19107502778

Now

Hey Maddyson — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~12:40 PM their time

Hey Maddyson — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 758745

120 days overdue

Michelle Zajic · Business contact

Stale — 120 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/11/2026, 10:57:57 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +1(330718-4031

Now

Hey Michelle, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Michelle — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Thomas Worthington HS Women's Basketball- Reorder Hoodies, Warm ups, Polo for Jim Morgan

55 days overdue

Jayme Louks · Coach

Stale — 55 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/16/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16144506200

Now

Hey Jayme, it's Shawna with Ares Sportswear. It was about a year ago that you did Thomas Worthington HS Women's Basketball- Reorder Hoodies, Warm ups, Polo for Jim Morgan with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Jayme — Shawna with Ares Sportswear. Coming up on a year since the Thomas Worthington HS Women's Basketball- Reorder Hoodies, Warm ups, Polo for Jim Morgan shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Lyndhurst HS Girls Soccer Fall 2025 Re-Open

55 days overdue

Kim Hykey · Coach

Stale — 55 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/16/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +12019142732

Now

Hey Kim, it's Shawna with Ares Sportswear. It was about a year ago that you did Lyndhurst HS Girls Soccer Fall Re-Open with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Kim — Shawna with Ares Sportswear. Coming up on a year since the Lyndhurst HS Girls Soccer Fall Re-Open shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Northwood Middle School Spiritwear 2025

55 days overdue

Ali Vargo

Stale — 55 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/16/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +14402132503

Now

Hey Ali, it's Shawna with Ares Sportswear. It was about a year ago that you did Northwood Middle School Spiritwear with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Ali — Shawna with Ares Sportswear. Coming up on a year since the Northwood Middle School Spiritwear shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 759050

115 days overdue

Danielle Bellamy-Shepherd · Business contact

You also have an older Annual Order Follow-up card for this customer (Retain Central Dauphin East High Football 757450), 140 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain 758666), 123 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 115 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 9:04:39 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +17176081254

Now

Hey Danielle, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:40 PM their time

Hey Danielle — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

6 — Win-Back (Unretained/Dead)

166

Showing 121–130 of 166

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

📞 Follow-ups due (2)

Oldest: 48 days overdue
6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Brandon Adams (Dead Customer · Touch 3 of 4)

48 days overdue

Brandon Adams

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to 3015762886

Now

Hey Brandon, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Brandon — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Daylin Wittig (Dead Customer · Touch 3 of 4)

48 days overdue

Daylin Wittig

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +19893391050

Now

Hey Daylin, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Daylin — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - April Brown (Dead Customer · Touch 3 of 4)

April Brown-Burgess

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +13012497000

Now

Hey April, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:40 PM their time

Hey April — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

📌 Your next task“check store build”Due tomorrow · Nov 10Open task in HubSpot →
6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Artie Taylor (Dead Customer · Touch 3 of 4)

Artie Taylor

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to 6144577883

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Artie, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Axel Birnbrich (Dead Customer · Touch 3 of 4)

Axel Birnbrich

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to 6145481800 ext 3

Now

Hey Axel, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Axel — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Brandon Cobb (Dead Customer · Touch 3 of 4)

Brandon Cobb · School administrator

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +18564551717

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Brandon, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Brandon Pratt (Dead Customer · Touch 3 of 4)

Brandon Pratt

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Christian Held (Dead Customer · Touch 3 of 4)

Christian Held

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +15857982700

Now

Hey Christian, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:40 PM their time

Hey Christian — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Desireae Jones (Dead Customer · Touch 3 of 4)

Desireae Jones

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +15095204870

Now

Hey Desireae, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~9:40 AM their time

Hey Desireae — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

📌 Your next task“Follow up with Desireae Jones”Overdue 10 days · was due Oct 30Open task in HubSpot →
6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Unretained Customer - Devin Darsidan (Dead Customer · Touch 3 of 4)

Devin Darsidan

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +18157722064

Now

Hey Devin, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~11:40 AM their time

Hey Devin — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

View full list (606) →

Last refreshed: 11/9/2026, 12:01:23 PM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)