REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 15 · Do Now 169 · Do Next 11 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 70 · Win-Back 166
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

29

Showing 1–10 of 29

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Christina Albrecht (Recovery Funnel — Lost Champion · all 7 touches sent)

Christina Albrecht

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · all 7 touches sent

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16145458645

Now

Hey Christina, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~12:09 PM their time

Hey Christina — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Andrew Fenner (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Andrew Fenner

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +18453132128

Now

Hey Andrew, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Andrew — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Angela Claggette (Recovery Funnel — Lost Champion · Touch 1 of 7)

Angela Claggette

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19373135045

Now

Hey Angela, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~12:09 PM their time

Hey Angela — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Beky Winkler (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Beky Winkler

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13035964310

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Beky, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brittany Townsend (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Brittany Townsend

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +15035606043

Now

Hey Brittany, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~9:09 AM their time

Hey Brittany — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chase Richardson (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chase Richardson

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13306204611

Now

Hey Chase, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Chase — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chelsea Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chelsea Taylor

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12154100934

Now

Hey Chelsea, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Chelsea — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Elaine Ragan (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Elaine Ragan

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16145814497

Hey Elaine, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

Hey Elaine — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Gabriella Villegas (Recovery Funnel — Lost Champion · Touch 1 of 7)

Gabriella Villegas

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17139928841

Now

Hey Gabriella, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~12:09 PM their time

Hey Gabriella — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

📌 Your next task“Follow up with Gabriella Villegas”Overdue 10 days · was due Oct 30Open task in HubSpot →
4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Jada Simmons (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Jada Simmons

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14704564953

Now

Hey Jada, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Jada — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

5 — Do Last

70

Showing 31–40 of 70

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 758953

114 days overdue

Stephen Ingram

Stale — 114 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 2:07:49 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 16143655583

Now

Hey Stephen, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:09 PM their time

Hey Stephen — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - David Crockett HS Band

114 days overdue

Brianna Moehnke

Stale — 114 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 2:14:15 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15124147837

Now

Hey Brianna, it's Shawna with Ares Sportswear. It was about a year ago that you did David Crockett HS Band with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:09 AM their time

Hey Brianna — Shawna with Ares Sportswear. Coming up on a year since the David Crockett HS Band shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 758821

114 days overdue

Julie McRee · League director

Stale — 114 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 2:14:26 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19496164825

Now

Hey Julie, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~9:09 AM their time

Hey Julie — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Crater HS Cheerleading

114 days overdue

Wendy Schmidt · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758707), 129 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have another old Annual Order Follow-up card for this customer (Retain Crater Cheer Online Store 2025), 90 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 114 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 2:14:27 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

Now

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~9:09 AM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
5 — Do LastOverdue

AOFU · Touch 1 of 11 - Fayette County HS Band

114 days overdue

Jennifer Wooden · PTO leader

Stale — 114 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 2:14:27 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18049431815

Now

Hey Jennifer, it's Shawna with Ares Sportswear. It was about a year ago that you did Fayette County HS Band with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:09 PM their time

Hey Jennifer — Shawna with Ares Sportswear. Coming up on a year since the Fayette County HS Band shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 758169

114 days overdue

Joseph Consiglio · Coach

Stale — 114 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/17/2026, 2:14:28 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16105661826

Now

Hey Joseph, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:09 PM their time

Hey Joseph — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 759041

113 days overdue

Bria Mosley · Coach

Stale — 113 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/19/2026, 2:57:42 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to (717)460-2797

Now

Hey Bria, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:09 PM their time

Hey Bria — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - 758234

113 days overdue

Reggie Williamson · Coach

Stale — 113 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/19/2026, 3:05:56 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143656671

Now

Hey Reggie, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:09 PM their time

Hey Reggie — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Hilliard Colts - Mike Barnett Jersey and Bags

52 days overdue

Mike Barnett

Stale — 52 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/19/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143543981

Now

Hey Mike, it's Shawna with Ares Sportswear. It was about a year ago that you did Hilliard Colts - Mike Barnett Jersey and Bags with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~12:09 PM their time

Hey Mike — Shawna with Ares Sportswear. Coming up on a year since the Hilliard Colts - Mike Barnett Jersey and Bags shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Manchester HS Dance (Perpetual) (Unapproved store · Touch 1 of 9)

108 days overdue

Cara Matherly · Coach

Stale — 108 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 7/24/2026, 9:12:59 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to 8043808909

Now

Hey Cara — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~12:09 PM their time

Hey Cara — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

6 — Win-Back (Unretained/Dead)

166

Showing 91–100 of 166

📞 Follow-ups due (1)

Oldest: 48 days overdue
6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Lance Davenport (Dead Customer · Touch 3 of 4)

48 days overdue

Lance Davenport

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +14046101840

Now

Hey Lance, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Lance — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Kevin Darthard (Dead Customer · Touch 3 of 4)

Kevin Darthard

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to 6143654163

Now

Hey Kevin, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Kevin — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Kim Welty (Dead Customer · Touch 3 of 4)

Kim Welty

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +1(614307-0494

Now

Hey Kim, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Kim — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

📌 Your next task“AC: reach out every 6 months”Due Thu Dec 17Open task in HubSpot →
6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Kurt Hintz (Dead Customer · Touch 3 of 4)

Kurt Hintz

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +18472930709

Now

Hey Kurt, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~11:09 AM their time

Hey Kurt — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Laura Kubica (Dead Customer · Touch 3 of 4)

Laura Kubica

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +17247872209

Now

Hey Laura, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Laura — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Lauren Velez (Dead Customer · Touch 3 of 4)

Lauren Velez

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +17325677657

Now

Hey Lauren, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Lauren — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Laurie Grant (Dead Customer · Touch 3 of 4)

Laurie Grant · Athletic Director

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +16148701181

Now

Hey Laurie, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Laurie — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Liam Madden (Dead Customer · Touch 3 of 4)

Liam Madden

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +19149246644

Now

Hey Liam, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Liam — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Lindsey Della Serra (Dead Customer · Touch 3 of 4)

Lindsey Della Serra

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +19085776959

Now

Hey Lindsey, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~12:09 PM their time

Hey Lindsey — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Mary Ruddell (Dead Customer · Touch 3 of 4)

Mary Ruddell

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

View full list (606) →

Last refreshed: 11/9/2026, 12:01:23 PM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)