REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 17 · Do Now 173 · Do Next 12 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 71 · Win-Back 166
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

29

Showing 11–20 of 29

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Jennifer Young (Recovery Funnel — Lost Champion · Touch 1 of 7)

Jennifer Young

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +15733442562

Now

Hey Jennifer, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~9:59 AM their time

Hey Jennifer — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Julie Macdonald (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Julie Macdonald

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +17037891322

Now

Hey Julie, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:59 AM their time

Hey Julie — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Landrum Davenport (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Landrum Davenport

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14042185672

Now

Hey Landrum, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:59 AM their time

Hey Landrum — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Leigh Ann Mondrawickas-Boncher (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Leigh Ann Mondrawickas-Boncher

You also have an older First Order Follow-up card for this customer (1OFU: Warren Township HS Girls Golf 2026), 84 days overdue. It is probably already done. Open it in HubSpot and move it to Completed (or finish it) so it stops coming back. Open it in HubSpot →

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to 8475486933

Now

Hey Leigh Ann, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~9:59 AM their time

Hey Leigh Ann — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Lindsey Miller (Recovery Funnel — Lost Champion · Touch 1 of 7)

Lindsey Miller

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16418165631

Now

Hey Lindsey, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~10:59 AM their time

Hey Lindsey — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Marci Jones (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Marci Jones

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12565010700

Now

Hey Marci, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~9:59 AM their time

Hey Marci — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Melissa Camarata (Recovery Funnel — Lost Champion · all 7 touches sent)

Melissa Camarata

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · all 7 touches sent

📤 You last reached out Oct 6 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17045196618

Now

Hey Melissa, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~10:59 AM their time

Hey Melissa — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

📌 Your next task“check new store.”Overdue 3 days · was due Nov 6Open task in HubSpot →
4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Michelle Sanchez (Recovery Funnel — Lost Champion · Touch 1 of 7)

Michelle Sanchez

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +12409079587

Now

Hey Michelle, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~10:59 AM their time

Hey Michelle — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Mikaya Gent-Mills (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Mikaya Gent-Mills

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14694566358

Now

Hey Mikaya, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~9:59 AM their time

Hey Mikaya — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Paula Huhn (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Paula Huhn

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +18566173049

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Paula, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

5 — Do Last

71

Showing 41–50 of 71

5 — Do LastOverdue

AOFU · Touch 1 of 11 - West Iredell HS - Cheerleading - Tees 9-4-25

47 days overdue

Heather Little · Coach

Stale — 47 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/24/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +17049297856

Now

Hey Heather, it's Shawna with Ares Sportswear. It was about a year ago that you did West Iredell HS - Cheerleading - Tees 9-4-25 with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:59 AM their time

Hey Heather — Shawna with Ares Sportswear. Coming up on a year since the West Iredell HS - Cheerleading - Tees 9-4-25 shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“Follow up for basketball gear for Oct”Overdue 6 days · was due Nov 3Open task in HubSpot →
5 — Do LastOverdue

Jim Thorpe Cheer (Perpetual) (Unapproved store · Touch 1 of 9)

106 days overdue

Gavrielle Mele

Stale — 106 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 7/26/2026, 6:47:11 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +16104018208

Now

Hey Gavrielle — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~10:59 AM their time

Hey Gavrielle — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Central Dauphin Cheer - 2025 Side Order

41 days overdue

Danielle Bellamy-Shepherd · Business contact

You also have an older Annual Order Follow-up card for this customer (Retain Central Dauphin East High Football 757450), 140 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain 758666), 122 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 41 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 7/30/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +17176081254

Now

Hey Danielle, it's Shawna with Ares Sportswear. It was about a year ago that you did Central Dauphin Cheer Side Order with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:59 AM their time

Hey Danielle — Shawna with Ares Sportswear. Coming up on a year since the Central Dauphin Cheer Side Order shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

Ultimate Thunder All Stars Store - Perpetual (Unapproved store · all 9 touches sent)

100 days overdue

Ken Gray

Stale — 100 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · all 9 touches sent

Due 7/31/2026, 2:02:12 PM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to 813-817-6604

Now

Hey Ken — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~10:59 AM their time

Hey Ken — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

Pro Active Athletics Store - Perpetual (Unapproved store · all 9 touches sent)

94 days overdue

Joshua Roueche

Stale — 94 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · all 9 touches sent

Due 8/6/2026, 1:55:33 PM EDT

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +17632290875

Now

Hey Joshua — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~9:59 AM their time

Hey Joshua — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Fayette County HS - band - show shirts 2025

31 days overdue

Tanya Hobbs · Coach

Stale — 31 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 8/9/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +17704603540 ext 6

Now

Hey Tanya, it's Shawna with Ares Sportswear. It was about a year ago that you did Fayette County HS - band - show shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:59 AM their time

Hey Tanya — Shawna with Ares Sportswear. Coming up on a year since the Fayette County HS - band - show shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

766773- Dougherty Comprehensive HS- Tees for Shamonica Stephenson (Quote built · all 9 touches sent)

90 days overdue

Shamonica Stephenson

Would auto-close under Mike's stale-deal rule — expected close date was 39 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Quote built · all 9 touches sent

Due 8/11/2026, 2:38:38 PM EDT

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Bulk order — already quoted, following up to close

Sends to +12294622663

Now

Hey Shamonica — this is Shawna with Ares Sportswear and I'm calling about your quote for Dougherty Comprehensive HS- Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.

~10:59 AM their time

Hey Shamonica — Shawna with Ares Sportswear. Just left you a voicemail on your quote for Dougherty Comprehensive HS- Tees. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?

5 — Do LastOverdue

Downstage Dance Apparel (Perpetual) (Unapproved store · all 9 touches sent)

89 days overdue

Susan Tubolino

Stale — 89 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · all 9 touches sent

Due 8/12/2026, 5:13:57 AM EDT

📤 You last reached out Oct 6 (voicemail)

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +15857977432

Now

Hey Susan — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~10:59 AM their time

Hey Susan — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

Vista Verde Elementary Apparel (Perpetual) (Unapproved store · Touch 1 of 9)

89 days overdue

Jennifer Trules

Stale — 89 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 8/12/2026, 8:54:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +19097823343

~8:05 AM their time

Hey Jennifer — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~8:08 AM their time

Hey Jennifer — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

Heatwave Baseball Store - Perpetual (Unapproved store · Touch 1 of 9)

87 days overdue

Lance Whorrall

Stale — 87 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 8/13/2026, 2:19:27 PM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +17657019197

Now

Hey Lance — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~9:59 AM their time

Hey Lance — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

6 — Win-Back (Unretained/Dead)

166

Showing 1–10 of 166

📞 Follow-ups due (3)

Oldest: 3 days overdue
6 — Win-Back (Unretained/Dead)Overdue

Monett Speedway Store 2026 (Dead lead recovery — Store built · Touch 6 of 14)

3 days overdue

Erin Sanderson

📞 Dead lead recovery — Store built — Touch 6/14 due.

Due 11/6/2026, 7:00:00 AM EST

📤 You last reached out Aug 14 (text)

View in HubSpot →
Suggested messageReady to send

Dead lead recovery — Store built, touch 6 — day 24

Sends to +14173596910

~12:10 PM their time

Hey Erin, it's Shawna with Ares Sportswear. Got something fun this time — I actually have the opportunity to get you a free embroidered jacket if we can get your team store open and running. If you're interested, let's give it a shot. Call or text me at 614-710-1678.

~12:13 PM their time

Hey Erin — Shawna with Ares Sportswear. Got something fun for you — I can get you a free embroidered jacket if we get your team store open and running! If you're interested, let's give it a shot. Let me know what we can do to make this happen.

6 — Win-Back (Unretained/Dead)Overdue

Jill Galati submitted Team Store (Dead lead recovery — Store never built · Touch 6 of 14)

3 days overdue

Jill Galati

📞 Dead lead recovery — Store never built — Touch 6/14 due.

Due 11/6/2026, 7:00:00 AM EST

View in HubSpot →
Suggested messageReady to send

Dead lead recovery — Store never built, touch 6 — day 24

Sends to +13303285769

~12:07 PM their time

Hey Jill, it's Shawna with Ares Sportswear. Got something fun this time — I actually have the opportunity to get you a free embroidered jacket if we can have a quick conversation and finally get your team store built and running. If you're interested, let's give it a shot. Call or text me at 614-710-1678.

~12:10 PM their time

Hey Jill — Shawna with Ares Sportswear. Got something fun for you — I can get you a free embroidered jacket if we can have a quick conversation and finally get your team store built and running! If you're interested, let's give it a shot. Let me know what we can do to make this happen.

6 — Win-Back (Unretained/Dead)Overdue

Alexann Ferguson submitted (Dead lead recovery — Prospecting · Touch 4 of 14)

2 days overdue

Alexann Ferguson

📞 Dead lead recovery — Prospecting — Touch 4/14 due.

Due 11/7/2026, 7:00:00 AM EST

📤 You last reached out Aug 28 (text)

View in HubSpot →
Suggested messageReady to send

Dead lead recovery — Prospecting, touch 4 — day 10

Sends to +17039220200

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Alexann, it's Shawna with Ares Sportswear. Keep thinking maybe I'll get lucky and find an open opportunity for us to actually connect. We do team apparel of all kinds — stores, bulk orders, uniforms, all of it. If you get a chance, even just a quick text back telling me what you were originally looking for would mean a lot. Thanks and let me know, please.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Eligible Champion - Diane Hague (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Diane Hague · Business contact

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:07:01 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +12318383941

Now

Hey Diane, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:59 AM their time

Hey Diane — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Eligible Champion - Cindy Garcia (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Cindy Garcia

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:09:26 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19094605679

~8:10 AM their time

Hey Cindy, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~8:13 AM their time

Hey Cindy — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Amanda Cummins (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Amanda Cummins

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:00 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 9739892010 ext 1517

Now

Hey Amanda, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:59 AM their time

Hey Amanda — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - LeRonn Burris (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

LeRonn Burris

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:02 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 3185186183

Now

Hey LeRonn, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~9:59 AM their time

Hey LeRonn — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Harry Robert Brake (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Harry Robert Brake

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:44 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 3022323333 ext 112

Now

Hey Harry, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:59 AM their time

Hey Harry — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

📌 Your next task“follow uo 4 - checking with his team”Overdue 10 days · was due Oct 30Open task in HubSpot →
6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ginny Schlonsky (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Ginny Schlonsky

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:29 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16143974249

Now

Hey Ginny, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:59 AM their time

Hey Ginny — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Nicole Stassen (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Nicole Stassen

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:19:23 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +15853170392

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Nicole, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

View full list (614) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)