Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
4 — Fit In Daily, Don't Get Behind
29Showing 1–10 of 29
Recovery Funnel - Eligible Champion - Christina Albrecht (Recovery Funnel — Lost Champion · all 7 touches sent)
Christina Albrecht
Attempt to secure the Champion-qualifying order.
🔁 Recovery Funnel — Lost Champion · all 7 touches sent
📤 You last reached out Oct 20 (text)
View in HubSpot →Recovery Funnel — Lost Champion, six months since their last order
Sends to +16145458645
Hey Christina, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.
Hey Christina — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?
Recovery Funnel - Eligible Keeper - Andrew Fenner (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)
Andrew Fenner
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold
📤 You last reached out Sep 22 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +18453132128
Hey Andrew, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Andrew — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Angela Claggette (Recovery Funnel — Lost Champion · Touch 1 of 7)
Angela Claggette
Attempt to secure the Champion-qualifying order.
🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch
View in HubSpot →Recovery Funnel — Lost Champion, six months since their last order
Sends to +19373135045
Hey Angela, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.
Hey Angela — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?
Recovery Funnel - Eligible Keeper - Beky Winkler (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)
Beky Winkler
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold
📤 You last reached out Sep 22 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +13035964310
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Beky, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Recovery Funnel - Eligible Keeper - Brittany Townsend (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)
Brittany Townsend
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold
📤 You last reached out Oct 20 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +15035606043
Hey Brittany, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Brittany — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Chase Richardson (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Chase Richardson
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +13306204611
Hey Chase, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Chase — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Chelsea Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Chelsea Taylor
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +12154100934
Hey Chelsea, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Chelsea — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Elaine Ragan (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Elaine Ragan
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +16145814497
Hey Elaine, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Elaine — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Gabriella Villegas (Recovery Funnel — Lost Champion · Touch 1 of 7)
Gabriella Villegas
Attempt to secure the Champion-qualifying order.
🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch
View in HubSpot →Recovery Funnel — Lost Champion, six months since their last order
Sends to +17139928841
Hey Gabriella, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.
Hey Gabriella — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?
Recovery Funnel - Eligible Keeper - Jada Simmons (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Jada Simmons
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +14704564953
Hey Jada, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Jada — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
5 — Do Last
70Showing 41–50 of 70
AOFU · Touch 1 of 11 - West Iredell HS - Cheerleading - Tees 9-4-25
47 days overdue
Heather Little · Coach
Stale — 47 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")
🔁 AOFU · Touch 1 of 11 — first touch
Due 7/24/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +17049297856
Hey Heather, it's Shawna with Ares Sportswear. It was about a year ago that you did West Iredell HS - Cheerleading - Tees 9-4-25 with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.
Hey Heather — Shawna with Ares Sportswear. Coming up on a year since the West Iredell HS - Cheerleading - Tees 9-4-25 shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
Jim Thorpe Cheer (Perpetual) (Unapproved store · Touch 1 of 9)
106 days overdue
Gavrielle Mele
Stale — 106 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 7/26/2026, 6:47:11 AM EDT
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +16104018208
Hey Gavrielle — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Gavrielle — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
AOFU · Touch 1 of 11 - Central Dauphin Cheer - 2025 Side Order
41 days overdue
Danielle Bellamy-Shepherd · Business contact
You also have an older Annual Order Follow-up card for this customer (Retain Central Dauphin East High Football 757450), 140 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
You also have an older Annual Order Follow-up card for this customer (Retain 758666), 123 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
Stale — 41 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")
🔁 AOFU · Touch 1 of 11 — first touch
Due 7/30/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +17176081254
Hey Danielle, it's Shawna with Ares Sportswear. It was about a year ago that you did Central Dauphin Cheer Side Order with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.
Hey Danielle — Shawna with Ares Sportswear. Coming up on a year since the Central Dauphin Cheer Side Order shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
Ultimate Thunder All Stars Store - Perpetual (Unapproved store · all 9 touches sent)
100 days overdue
Ken Gray
Stale — 100 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · all 9 touches sent
Due 7/31/2026, 2:02:12 PM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to 813-817-6604
Hey Ken — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Ken — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
Pro Active Athletics Store - Perpetual (Unapproved store · all 9 touches sent)
94 days overdue
Joshua Roueche
Stale — 94 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · all 9 touches sent
Due 8/6/2026, 1:55:33 PM EDT
📤 You last reached out Oct 29 (text)
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +17632290875
Hey Joshua — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Joshua — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
AOFU · Touch 1 of 11 - Fayette County HS - band - show shirts 2025
31 days overdue
Tanya Hobbs · Coach
Stale — 31 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")
🔁 AOFU · Touch 1 of 11 — first touch
Due 8/9/2026, 8:00:00 PM EDT
View in HubSpot →AOFU — proactive annual order follow-up, about a year since their last order
Sends to +17704603540 ext 6
Hey Tanya, it's Shawna with Ares Sportswear. It was about a year ago that you did Fayette County HS - band - show shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.
Hey Tanya — Shawna with Ares Sportswear. Coming up on a year since the Fayette County HS - band - show shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?
766773- Dougherty Comprehensive HS- Tees for Shamonica Stephenson (Quote built · all 9 touches sent)
90 days overdue
Shamonica Stephenson
Would auto-close under Mike's stale-deal rule — expected close date was 39 days ago with no update. Dry run only — nothing has been changed in HubSpot.
🔁 Quote built · all 9 touches sent
Due 8/11/2026, 2:38:38 PM EDT
📤 You last reached out Oct 28 (text)
View in HubSpot →Bulk order — already quoted, following up to close
Sends to +12294622663
Hey Shamonica — this is Shawna with Ares Sportswear and I'm calling about your quote for Dougherty Comprehensive HS- Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.
Hey Shamonica — Shawna with Ares Sportswear. Just left you a voicemail on your quote for Dougherty Comprehensive HS- Tees. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?
Downstage Dance Apparel (Perpetual) (Unapproved store · all 9 touches sent)
89 days overdue
Susan Tubolino
Stale — 89 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · all 9 touches sent
Due 8/12/2026, 5:13:57 AM EDT
📤 You last reached out Oct 6 (voicemail)
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +15857977432
Hey Susan — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Susan — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
Vista Verde Elementary Apparel (Perpetual) (Unapproved store · Touch 1 of 9)
89 days overdue
Jennifer Trules
Stale — 89 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 8/12/2026, 8:54:34 AM EDT
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +19097823343
Hey Jennifer — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Jennifer — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
Heatwave Baseball Store - Perpetual (Unapproved store · Touch 1 of 9)
87 days overdue
Lance Whorrall
Stale — 87 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 8/13/2026, 2:19:27 PM EDT
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +17657019197
Hey Lance — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Lance — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
6 — Win-Back (Unretained/Dead)
166Showing 31–40 of 166
Recovery Funnel - Unretained Customer - Megan Thomas (Recovery Funnel — Unretained Customer · Touch 1 of 5)
46 days overdue
Megan Thomas
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 9/24/2026, 1:02:50 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16143134531
Hey Megan, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Megan — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Samantha Gerardi (Recovery Funnel — Unretained Customer · Touch 1 of 5)
44 days overdue
Samantha Gerardi
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 9/26/2026, 1:08:11 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +19739892010
Hey Samantha, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Samantha — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Colleen Wilber (Recovery Funnel — Unretained Customer · Touch 1 of 5)
43 days overdue
Colleen Wilber
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 9/27/2026, 1:04:13 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +12165139715
Hey Colleen, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Colleen — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Dana Farbacher (Recovery Funnel — Unretained Customer · Touch 1 of 5)
36 days overdue
Dana Farbacher · Coach
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/4/2026, 1:09:20 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16145519884
Hey Dana, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Dana — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Jordan Hickman (Recovery Funnel — Unretained Customer · Touch 1 of 5)
31 days overdue
Jordan Hickman
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/9/2026, 1:03:49 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to 5083841000
Hey Jordan, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Jordan — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Amber Peeden (Recovery Funnel — Unretained Customer · Touch 1 of 5)
26 days overdue
Amber Peeden
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/14/2026, 1:17:54 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to 3365095555
Hey Amber, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Amber — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Sarah Cotton (Recovery Funnel — Unretained Customer · Touch 1 of 5)
25 days overdue
Sarah Cotton
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/15/2026, 1:08:11 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +12709918997
Hey Sarah, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Sarah — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Cameron Duggan (Recovery Funnel — Unretained Customer · Touch 1 of 5)
23 days overdue
Cameron Duggan
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/17/2026, 1:06:01 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +18055706840
Hey Cameron, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Cameron — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Tiffany Kenney (Recovery Funnel — Unretained Customer · Touch 1 of 5)
23 days overdue
Tiffany Kenney
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/17/2026, 1:06:46 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +19086015046
Hey Tiffany, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Tiffany — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Steve Childress (Recovery Funnel — Unretained Customer · Touch 1 of 5)
16 days overdue
Steve Childress
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 10/24/2026, 1:07:56 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 11:12:03 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)