Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
4 — Fit In Daily, Don't Get Behind
29Showing 1–10 of 29
Recovery Funnel - Eligible Champion - Christina Albrecht (Recovery Funnel — Lost Champion · all 7 touches sent)
Christina Albrecht
Attempt to secure the Champion-qualifying order.
🔁 Recovery Funnel — Lost Champion · all 7 touches sent
📤 You last reached out Oct 20 (text)
View in HubSpot →Recovery Funnel — Lost Champion, six months since their last order
Sends to +16145458645
Hey Christina, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.
Hey Christina — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?
Recovery Funnel - Eligible Keeper - Andrew Fenner (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)
Andrew Fenner
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold
📤 You last reached out Sep 22 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +18453132128
Hey Andrew, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Andrew — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Angela Claggette (Recovery Funnel — Lost Champion · Touch 1 of 7)
Angela Claggette
Attempt to secure the Champion-qualifying order.
🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch
View in HubSpot →Recovery Funnel — Lost Champion, six months since their last order
Sends to +19373135045
Hey Angela, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.
Hey Angela — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?
Recovery Funnel - Eligible Keeper - Beky Winkler (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)
Beky Winkler
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold
📤 You last reached out Sep 22 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +13035964310
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Beky, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Recovery Funnel - Eligible Keeper - Brittany Townsend (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)
Brittany Townsend
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold
📤 You last reached out Oct 20 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +15035606043
Hey Brittany, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Brittany — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Chase Richardson (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Chase Richardson
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +13306204611
Hey Chase, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Chase — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Chelsea Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Chelsea Taylor
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +12154100934
Hey Chelsea, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Chelsea — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Elaine Ragan (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Elaine Ragan
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +16145814497
Hey Elaine, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Elaine — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
Recovery Funnel - Eligible Keeper - Gabriella Villegas (Recovery Funnel — Lost Champion · Touch 1 of 7)
Gabriella Villegas
Attempt to secure the Champion-qualifying order.
🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch
View in HubSpot →Recovery Funnel — Lost Champion, six months since their last order
Sends to +17139928841
Hey Gabriella, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.
Hey Gabriella — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?
Recovery Funnel - Eligible Keeper - Jada Simmons (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Jada Simmons
Attempt to secure the second order.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
View in HubSpot →Recovery Funnel — Lost Keeper, one month since their last order
Sends to +14704564953
Hey Jada, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.
Hey Jada — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.
5 — Do Last
70Showing 61–70 of 70
East Burke HS Cheer Apparel (Unapproved store · Touch 1 of 9)
38 days overdue
Kayla Hughes
Stale — 38 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 10/1/2026, 7:11:55 PM EDT
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +18283589081
Hey Kayla — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Kayla — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.
Starlings AV Volleyball (Unapproved store · Proof #1 · Touch 5 of 9 sent)
15 days overdue
Kristal Campos
Stale — 15 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")
🔁 Unapproved store · Touch 5 of 9 sent — next is touch 6, due Fri, Nov 13
Due 10/24/2026, 3:25:46 PM EDT
📤 You last reached out Nov 6 (voicemail)
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +16613504274
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Kristal — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
769592 River Valley Basketball Jerseys (Quote built · all 9 touches sent)
3 days overdue
Tim Chiles
Would auto-close under Mike's stale-deal rule — expected close date was 32 days ago with no update. Dry run only — nothing has been changed in HubSpot.
🔁 Quote built · all 9 touches sent
Due 11/6/2026, 9:42:54 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Bulk order — already quoted, following up to close
Sends to +17402259727
Hey Tim — this is Shawna with Ares Sportswear and I'm calling about your quote for River Valley Basketball Jerseys — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.
Hey Tim — Shawna with Ares Sportswear. Just left you a voicemail on your quote for River Valley Basketball Jerseys. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?
769611 Megalift Tees (Quote built · Touch 1 of 9)
2 days overdue
Phillip Schaub
Would auto-close under Mike's stale-deal rule — expected close date was 39 days ago with no update. Dry run only — nothing has been changed in HubSpot.
🔁 Quote built · Touch 1 of 9 — first touch
Due 11/7/2026, 12:25:28 PM EST
View in HubSpot →Bulk order — already quoted, following up to close
Sends to 614.397.4445
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Phillip — this is Shawna with Ares Sportswear and I'm calling about your quote for Megalift Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.
Chester Academy - Water Bottles (Pending Quote)
Jennifer Cuomo
Expected close date was 11 days ago — close this deal or move the date, or it auto-closes under Mike's rule once it hits 14 days. Dry run only — no task sent yet.
Not part of a numbered touch sequence
📤 You last reached out Oct 29 (text)
View in HubSpot →Bulk order inquiry — first outreach. Completeness can't be confirmed from HubSpot data (structured fields are mostly unused for bulk requests — the real detail lives in email/call threads, not a checkable property)
Sends to 8454692231
Hi Jennifer, this is Shawna with Ares Sportswear. I just got your inquiry for Chester Academy - Water Bottles — give me a call back at 614-710-1678 and let me know your timeline, and I'll have a quote in your inbox by end of day.
Hi Jennifer, Shawna here with Ares Sportswear. Got your inquiry for Chester Academy - Water Bottles — what's your timeline looking like? I'll get a quote together and have it in your inbox by end of day.
Abdnour Weiker, LLP 2026 (Perpetual 3) -- Inksoft (Store no traffic · Touch 1 of 12)
Mark Weiker
Would auto-close under Mike's stale-deal rule — expected close date was 32 days ago with no update. Dry run only — nothing has been changed in HubSpot.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +16145196918
Hey Mark, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.
Hey Mark — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up?
Catskill Veterinary Services Perpetual Store #5 -- Inksoft (Store no traffic · Touch 1 of 12)
Mike D'Abbraccio
Would auto-close under Mike's stale-deal rule — expected close date was 97 days ago with no update. Dry run only — nothing has been changed in HubSpot.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +18454230290
Hey Mike, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.
Hey Mike — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: store.areswear.com/catskill_veterinary_services/….
Wheatland Jr. Pirates Football (Perpetual Inksoft Store #13) (Store no traffic · Touch 1 of 12)
Alexander Rodriguez · League director
Would auto-close under Mike's stale-deal rule — expected close date was 55 days ago with no update. Dry run only — nothing has been changed in HubSpot.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +19166399086
Hey Alexander, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.
Hey Alexander — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: store.areswear.com/wheatland_jr_pirates_football….
Florida International Tees (Pending Quote)
Anna Losy
Would auto-close under Mike's stale-deal rule — expected close date was 15 days ago with no update. Dry run only — nothing has been changed in HubSpot.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
View in HubSpot →Bulk order inquiry — first outreach. Completeness can't be confirmed from HubSpot data (structured fields are mostly unused for bulk requests — the real detail lives in email/call threads, not a checkable property)
Sends to +13055050631
Hi Anna, this is Shawna with Ares Sportswear. I just got your inquiry for Florida International Tees — give me a call back at 614-710-1678 and let me know your timeline, and I'll have a quote in your inbox by end of day.
Hi Anna, Shawna here with Ares Sportswear. Got your inquiry for Florida International Tees — what's your timeline looking like? I'll get a quote together and have it in your inbox by end of day.
Sherpa Pullovers (Pending Quote)
Cassandra Wallace · Coach
Would auto-close under Mike's stale-deal rule — expected close date was 16 days ago with no update. Dry run only — nothing has been changed in HubSpot.
Not part of a numbered touch sequence
📤 You last reached out Oct 6 (text)
View in HubSpot →Bulk order inquiry — first outreach. Completeness can't be confirmed from HubSpot data (structured fields are mostly unused for bulk requests — the real detail lives in email/call threads, not a checkable property)
Sends to +13132632000
Hi Cassandra, this is Shawna with Ares Sportswear. I just got your inquiry for Sherpa Pullovers — give me a call back at 614-710-1678 and let me know your timeline, and I'll have a quote in your inbox by end of day.
Hi Cassandra, Shawna here with Ares Sportswear. Got your inquiry for Sherpa Pullovers — what's your timeline looking like? I'll get a quote together and have it in your inbox by end of day.
6 — Win-Back (Unretained/Dead)
166Showing 21–30 of 166
Recovery Funnel - Unretained Customer - Lisa Schwall (Recovery Funnel — Unretained Customer · Touch 1 of 5)
108 days overdue
Lisa Schwall
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 7/24/2026, 9:50:41 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +17404463213
Hey Lisa, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Lisa — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - John Virosztko (Recovery Funnel — Unretained Customer · Touch 1 of 5)
108 days overdue
John Virosztko
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 7/24/2026, 9:50:41 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +17082757726
Hey John, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey John — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Kendra Page (Recovery Funnel — Unretained Customer · Touch 1 of 5 sent)
108 days overdue
Kendra Page
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 sent — next is touch 2, due Mon, Dec 21
Due 7/24/2026, 9:51:31 AM EDT
📤 You last reached out Sep 22 (voicemail)
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16183954372ext2206
Hey Kendra, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Kendra — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Hilary Sloat (Recovery Funnel — Unretained Customer · Touch 1 of 5)
93 days overdue
Hilary Sloat · School administrator
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 8/8/2026, 1:01:32 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16145963170
Hey Hilary, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Hilary — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Heather Foreman (Recovery Funnel — Unretained Customer · Touch 1 of 5)
93 days overdue
Heather Foreman
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 8/8/2026, 1:02:25 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16149376121
Hey Heather, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Heather — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - April Harman (Recovery Funnel — Unretained Customer · Touch 1 of 5)
89 days overdue
April Harman · Team parent
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 8/12/2026, 1:03:50 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +12514221215
Hey April, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey April — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Rob Smith (Recovery Funnel — Unretained Customer · Touch 1 of 5)
78 days overdue
Rob Smith
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 8/23/2026, 1:03:31 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16146681924
Hey Rob, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Rob — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Jim Stevens (Recovery Funnel — Unretained Customer · Touch 1 of 5)
75 days overdue
Jim Stevens · Coach
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 8/26/2026, 1:05:08 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +16149890014
Hey Jim, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Jim — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Sydnee Steele (Recovery Funnel — Unretained Customer · Touch 1 of 5)
47 days overdue
Sydnee Steele
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 9/23/2026, 1:06:42 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to +18434888896
Hey Sydnee, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Sydnee — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Recovery Funnel - Unretained Customer - Melonie Nemecek (Recovery Funnel — Unretained Customer · Touch 1 of 5)
47 days overdue
Melonie Nemecek
Win-back attempt (366–730 days since last order).
🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch
Due 9/23/2026, 1:09:37 AM EDT
View in HubSpot →Recovery Funnel — Unretained Customer, 35 days since becoming unretained
Sends to 2065511565
Hey Melonie, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.
Hey Melonie — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!
Last refreshed: 11/9/2026, 11:12:03 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)