REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 15 · Do Now 170 · Do Next 11 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 70 · Win-Back 166
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

29

Showing 21–29 of 29

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Robert Tate (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Robert Tate

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16148066708

Now

Hey Robert, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~8:43 AM their time

Hey Robert — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

📌 Your next task“Idawari Fubara 614- 537-0275 - check sales”Overdue 3 days · was due Nov 6Open task in HubSpot →
4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Sam Salliman (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Sam Salliman

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to 6146155935

Hey Sam, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

Hey Sam — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Sara Hill (Recovery Funnel — Lost Champion · Touch 1 of 7)

Sara Hill

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16144754585

Now

Hey Sara, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~11:43 AM their time

Hey Sara — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Sheri Johnson (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Sheri Johnson

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16623411263

Now

Hey Sheri, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:43 AM their time

Hey Sheri — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Tammy Pate (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Tammy Pate

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19032356260

Now

Hey Tammy, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:43 AM their time

Hey Tammy — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Tharon Perry (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Tharon Perry

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +19179686048

Now

Hey Tharon, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Tharon — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

📌 Your next task“Follow up with Tharon Perry”Overdue 5 days · was due Nov 4Open task in HubSpot →
4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Tracy Alam (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Tracy Alam

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +15863679103

Now

Hey Tracy, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Tracy — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Trisha Grozavescu (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Trisha Grozavescu

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16159622576

Now

Hey Trisha, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:43 AM their time

Hey Trisha — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Zoe Harbison (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Zoe Harbison

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to 4349069557

Now

Hey Zoe, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Zoe — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

5 — Do Last

70

Showing 61–70 of 70

5 — Do LastOverdue

East Burke HS Cheer Apparel (Unapproved store · Touch 1 of 9)

38 days overdue

Kayla Hughes

Stale — 38 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 10/1/2026, 7:11:55 PM EDT

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +18283589081

Now

Hey Kayla — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~8:43 AM their time

Hey Kayla — Shawna with Ares Sportswear. Here's the link to your store: admin.areswear.com/store-approval.html?token=eyJ… — let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

Starlings AV Volleyball (Unapproved store · Proof #1 · Touch 5 of 9 sent)

15 days overdue

Kristal Campos

Stale — 15 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · Touch 5 of 9 sent — next is touch 6, due Fri, Nov 13

Due 10/24/2026, 3:25:46 PM EDT

📤 You last reached out Nov 6 (voicemail)

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +16613504274

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Kristal — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

5 — Do LastOverdue

769592 River Valley Basketball Jerseys (Quote built · all 9 touches sent)

3 days overdue

Tim Chiles

Would auto-close under Mike's stale-deal rule — expected close date was 32 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Quote built · all 9 touches sent

Due 11/6/2026, 9:42:54 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Bulk order — already quoted, following up to close

Sends to +17402259727

Now

Hey Tim — this is Shawna with Ares Sportswear and I'm calling about your quote for River Valley Basketball Jerseys — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.

~11:43 AM their time

Hey Tim — Shawna with Ares Sportswear. Just left you a voicemail on your quote for River Valley Basketball Jerseys. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?

5 — Do LastOverdue

769611 Megalift Tees (Quote built · Touch 1 of 9)

2 days overdue

Phillip Schaub

Would auto-close under Mike's stale-deal rule — expected close date was 39 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/7/2026, 12:25:28 PM EST

View in HubSpot →
Suggested messageReady to send

Bulk order — already quoted, following up to close

Sends to 614.397.4445

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Phillip — this is Shawna with Ares Sportswear and I'm calling about your quote for Megalift Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.

📌 Your next task“Check shipping”Overdue 3 days · was due Nov 6Open task in HubSpot →
5 — Do LastSLA not defined

Chester Academy - Water Bottles (Pending Quote)

Jennifer Cuomo

Expected close date was 11 days ago — close this deal or move the date, or it auto-closes under Mike's rule once it hits 14 days. Dry run only — no task sent yet.

Not part of a numbered touch sequence

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Bulk order inquiry — first outreach. Completeness can't be confirmed from HubSpot data (structured fields are mostly unused for bulk requests — the real detail lives in email/call threads, not a checkable property)

Sends to 8454692231

Now

Hi Jennifer, this is Shawna with Ares Sportswear. I just got your inquiry for Chester Academy - Water Bottles — give me a call back at 614-710-1678 and let me know your timeline, and I'll have a quote in your inbox by end of day.

~11:43 AM their time

Hi Jennifer, Shawna here with Ares Sportswear. Got your inquiry for Chester Academy - Water Bottles — what's your timeline looking like? I'll get a quote together and have it in your inbox by end of day.

5 — Do LastSLA not defined

Abdnour Weiker, LLP 2026 (Perpetual 3) -- Inksoft (Store no traffic · Touch 1 of 12)

Mark Weiker

Would auto-close under Mike's stale-deal rule — expected close date was 32 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Store no traffic · Touch 1 of 12 — first touch

View in HubSpot →
Suggested messageReady to send

Store no traffic, touch 1 — live 24 hours with no visitors yet

Sends to +16145196918

Now

Hey Mark, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.

~11:43 AM their time

Hey Mark — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up?

📌 Your next task“check this - change to individual shipping”Overdue 10 days · was due Oct 30Open task in HubSpot →
5 — Do LastSLA not defined

Catskill Veterinary Services Perpetual Store #5 -- Inksoft (Store no traffic · Touch 1 of 12)

Mike D'Abbraccio

Would auto-close under Mike's stale-deal rule — expected close date was 97 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Store no traffic · Touch 1 of 12 — first touch

View in HubSpot →
Suggested messageReady to send

Store no traffic, touch 1 — live 24 hours with no visitors yet

Sends to +18454230290

Now

Hey Mike, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.

~11:43 AM their time

Hey Mike — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: store.areswear.com/catskill_veterinary_services/….

5 — Do LastSLA not defined

Wheatland Jr. Pirates Football (Perpetual Inksoft Store #13) (Store no traffic · Touch 1 of 12)

Alexander Rodriguez · League director

Would auto-close under Mike's stale-deal rule — expected close date was 55 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Store no traffic · Touch 1 of 12 — first touch

View in HubSpot →
Suggested messageReady to send

Store no traffic, touch 1 — live 24 hours with no visitors yet

Sends to +19166399086

Now

Hey Alexander, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.

~8:43 AM their time

Hey Alexander — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: store.areswear.com/wheatland_jr_pirates_football….

5 — Do LastSLA not defined

Florida International Tees (Pending Quote)

Anna Losy

Would auto-close under Mike's stale-deal rule — expected close date was 15 days ago with no update. Dry run only — nothing has been changed in HubSpot.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Bulk order inquiry — first outreach. Completeness can't be confirmed from HubSpot data (structured fields are mostly unused for bulk requests — the real detail lives in email/call threads, not a checkable property)

Sends to +13055050631

Now

Hi Anna, this is Shawna with Ares Sportswear. I just got your inquiry for Florida International Tees — give me a call back at 614-710-1678 and let me know your timeline, and I'll have a quote in your inbox by end of day.

~11:43 AM their time

Hi Anna, Shawna here with Ares Sportswear. Got your inquiry for Florida International Tees — what's your timeline looking like? I'll get a quote together and have it in your inbox by end of day.

📌 Your next task“Lead - new design - meeting thursday - white cotton - $7 front - $10 front and back”Overdue 6 days · was due Nov 3Open task in HubSpot →
5 — Do LastSLA not defined

Sherpa Pullovers (Pending Quote)

Cassandra Wallace · Coach

Would auto-close under Mike's stale-deal rule — expected close date was 16 days ago with no update. Dry run only — nothing has been changed in HubSpot.

Not part of a numbered touch sequence

📤 You last reached out Oct 6 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Bulk order inquiry — first outreach. Completeness can't be confirmed from HubSpot data (structured fields are mostly unused for bulk requests — the real detail lives in email/call threads, not a checkable property)

Sends to +13132632000

Now

Hi Cassandra, this is Shawna with Ares Sportswear. I just got your inquiry for Sherpa Pullovers — give me a call back at 614-710-1678 and let me know your timeline, and I'll have a quote in your inbox by end of day.

~11:43 AM their time

Hi Cassandra, Shawna here with Ares Sportswear. Got your inquiry for Sherpa Pullovers — what's your timeline looking like? I'll get a quote together and have it in your inbox by end of day.

📌 Your next task“Lead - check sizes for quote.”Overdue 6 days · was due Nov 3Open task in HubSpot →

6 — Win-Back (Unretained/Dead)

166

Showing 1–10 of 166

📞 Follow-ups due (3)

Oldest: 3 days overdue
6 — Win-Back (Unretained/Dead)Overdue

Monett Speedway Store 2026 (Dead lead recovery — Store built · Touch 6 of 14)

3 days overdue

Erin Sanderson

📞 Dead lead recovery — Store built — Touch 6/14 due.

Due 11/6/2026, 7:00:00 AM EST

📤 You last reached out Aug 14 (text)

View in HubSpot →
Suggested messageReady to send

Dead lead recovery — Store built, touch 6 — day 24

Sends to +14173596910

~12:14 PM their time

Hey Erin, it's Shawna with Ares Sportswear. Got something fun this time — I actually have the opportunity to get you a free embroidered jacket if we can get your team store open and running. If you're interested, let's give it a shot. Call or text me at 614-710-1678.

~12:17 PM their time

Hey Erin — Shawna with Ares Sportswear. Got something fun for you — I can get you a free embroidered jacket if we get your team store open and running! If you're interested, let's give it a shot. Let me know what we can do to make this happen.

6 — Win-Back (Unretained/Dead)Overdue

Jill Galati submitted Team Store (Dead lead recovery — Store never built · Touch 6 of 14)

3 days overdue

Jill Galati

📞 Dead lead recovery — Store never built — Touch 6/14 due.

Due 11/6/2026, 7:00:00 AM EST

View in HubSpot →
Suggested messageReady to send

Dead lead recovery — Store never built, touch 6 — day 24

Sends to +13303285769

~12:08 PM their time

Hey Jill, it's Shawna with Ares Sportswear. Got something fun this time — I actually have the opportunity to get you a free embroidered jacket if we can have a quick conversation and finally get your team store built and running. If you're interested, let's give it a shot. Call or text me at 614-710-1678.

~12:11 PM their time

Hey Jill — Shawna with Ares Sportswear. Got something fun for you — I can get you a free embroidered jacket if we can have a quick conversation and finally get your team store built and running! If you're interested, let's give it a shot. Let me know what we can do to make this happen.

6 — Win-Back (Unretained/Dead)Overdue

Alexann Ferguson submitted (Dead lead recovery — Prospecting · Touch 4 of 14)

2 days overdue

Alexann Ferguson

📞 Dead lead recovery — Prospecting — Touch 4/14 due.

Due 11/7/2026, 7:00:00 AM EST

📤 You last reached out Aug 28 (text)

View in HubSpot →
Suggested messageReady to send

Dead lead recovery — Prospecting, touch 4 — day 10

Sends to +17039220200

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Alexann, it's Shawna with Ares Sportswear. Keep thinking maybe I'll get lucky and find an open opportunity for us to actually connect. We do team apparel of all kinds — stores, bulk orders, uniforms, all of it. If you get a chance, even just a quick text back telling me what you were originally looking for would mean a lot. Thanks and let me know, please.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Eligible Champion - Diane Hague (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Diane Hague · Business contact

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:07:01 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +12318383941

Now

Hey Diane, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Diane — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Eligible Champion - Cindy Garcia (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Cindy Garcia

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:09:26 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19094605679

Now

Hey Cindy, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~8:43 AM their time

Hey Cindy — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Amanda Cummins (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Amanda Cummins

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:00 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 9739892010 ext 1517

Now

Hey Amanda, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Amanda — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - LeRonn Burris (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

LeRonn Burris

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:02 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 3185186183

Now

Hey LeRonn, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:43 AM their time

Hey LeRonn — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Harry Robert Brake (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Harry Robert Brake

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:17:44 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 3022323333 ext 112

Now

Hey Harry, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Harry — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

📌 Your next task“follow uo 4 - checking with his team”Overdue 10 days · was due Oct 30Open task in HubSpot →
6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ginny Schlonsky (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Ginny Schlonsky

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:18:29 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16143974249

Now

Hey Ginny, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~11:43 AM their time

Hey Ginny — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Nicole Stassen (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Nicole Stassen

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:19:23 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +15853170392

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Nicole, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

View full list (607) →

Last refreshed: 11/9/2026, 11:12:03 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)