REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 17 · Do Now 173 · Do Next 12 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 71 · Win-Back 166
Show:102550100Show all (max 150)

4 — Fit In Daily, Don't Get Behind

29

Showing 1–10 of 29

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Christina Albrecht (Recovery Funnel — Lost Champion · all 7 touches sent)

Christina Albrecht

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · all 7 touches sent

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16145458645

Now

Hey Christina, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~10:15 AM their time

Hey Christina — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Andrew Fenner (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Andrew Fenner

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +18453132128

Now

Hey Andrew, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Andrew — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Angela Claggette (Recovery Funnel — Lost Champion · Touch 1 of 7)

Angela Claggette

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +19373135045

Now

Hey Angela, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~10:15 AM their time

Hey Angela — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Beky Winkler (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Beky Winkler

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13035964310

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Beky, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Brittany Townsend (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Brittany Townsend

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +15035606043

~8:06 AM their time

Hey Brittany, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~8:09 AM their time

Hey Brittany — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chase Richardson (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chase Richardson

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +13306204611

Now

Hey Chase, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Chase — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Chelsea Taylor (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Chelsea Taylor

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +12154100934

Now

Hey Chelsea, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Chelsea — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Elaine Ragan (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Elaine Ragan

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +16145814497

Hey Elaine, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

Hey Elaine — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Gabriella Villegas (Recovery Funnel — Lost Champion · Touch 1 of 7)

Gabriella Villegas

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · Touch 1 of 7 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +17139928841

Now

Hey Gabriella, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~10:15 AM their time

Hey Gabriella — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

📌 Your next task“Follow up with Gabriella Villegas”Overdue 10 days · was due Oct 30Open task in HubSpot →
4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Jada Simmons (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Jada Simmons

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +14704564953

Now

Hey Jada, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Jada — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

5 — Do Last

71

Showing 1–10 of 71

5 — Do LastOverdue

1OFU: Ohio State Running Club 2026 (1st order follow-up (Team Store) · Touch 1 of 5)

227 days overdue

Eric Cahillane

Stale — 227 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Still trying to reach this customer for their first-order follow-up.")

🔁 1st order follow-up (Team Store) · Touch 1 of 5 — first touch

Due 3/26/2026, 1:20:12 PM EDT

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Team Store) — touch 1, checking in after first conversion

Sends to +19085408212

Now

Hey Eric, it's Shawna with Ares Sportswear. I believe you now have people hopping online and using the store, and I wanted to let you know how much I appreciate the opportunity to work with you and your team. I want to make sure everything's looking good for you and that you're happy with how it turned out. If you get a free moment, I'd just like to touch base and make sure everything's off to a good start. Please give me a callback at 614-710-1678.

~10:15 AM their time

Hey Eric — Shawna with Ares Sportswear. Looks like the team's starting to shop your store! Just want to make sure everything's looking good and off to a strong start — anything you need from me?

5 — Do LastOverdue

Alex Nero submitted Team Store (Prospecting · Touch 1 of 12)

193 days overdue

Alex Nero

Would auto-close under Mike's stale-deal rule — expected close date was 163 days ago with no update. Dry run only — nothing has been changed in HubSpot.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 4/30/2026, 5:15:48 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +17082183248

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Alex — this is Shawna with Ares Sportswear. Got your request for Alex Nero submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

📌 Your next task“Follow up 4 - make store live - check updates”Overdue 10 days · was due Oct 30Open task in HubSpot →
5 — Do LastOverdue

Carver MS Cheer Apparel - Perpetual (Unapproved store · all 9 touches sent)

179 days overdue

Briahnna Worthy

Stale — 179 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Follow up now after the store is sent. Contact twice on Day 1.")

🔁 Unapproved store · all 9 touches sent

Due 5/13/2026, 3:14:02 PM EDT

📤 You last reached out Sep 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +18645044526

Now

Hey Briahnna — this is Shawna with Ares Sportswear. Your store is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~10:15 AM their time

Hey Briahnna — Shawna with Ares Sportswear. Just checking in on the store we built for you — have you had a chance to look at it? Let me know if you're ready to approve it, or if you'd like any changes first.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Crater Cheer Online Store 2025

90 days overdue

Wendy Schmidt · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758707), 128 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758293), 114 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Stale — 90 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/11/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

~8:08 AM their time

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater Cheer Online Store with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:11 AM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater Cheer Online Store shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
5 — Do LastOverdue

AOFU · Touch 1 of 11 - Long MS Cheerleading

149 days overdue

Jessica Mason · Athletic Director

Stale — 149 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/12/2026, 12:43:30 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19046737047

Now

Hey Jessica, it's Shawna with Ares Sportswear. It was about a year ago that you did Long MS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:15 AM their time

Hey Jessica — Shawna with Ares Sportswear. Coming up on a year since the Long MS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“Follow up with Jessica Mason”Overdue 11 days · was due Oct 29Open task in HubSpot →
5 — Do LastOverdue

AOFU · Touch 1 of 11 - Worthington Kilbourne HS Girls Golf 2025

87 days overdue

Sarah Schwartz · Team parent

Stale — 87 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/14/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16142666534

Now

Hey Sarah, it's Shawna with Ares Sportswear. It was about a year ago that you did Worthington Kilbourne HS Girls Golf with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:15 AM their time

Hey Sarah — Shawna with Ares Sportswear. Coming up on a year since the Worthington Kilbourne HS Girls Golf shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - South Sumter MS Cheerleading

143 days overdue

Deb Doyle

Stale — 143 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/19/2026, 4:53:22 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16064011292

Now

Hey Deb, it's Shawna with Ares Sportswear. It was about a year ago that you did South Sumter MS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:15 AM their time

Hey Deb — Shawna with Ares Sportswear. Coming up on a year since the South Sumter MS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
5 — Do LastOverdue

AOFU · Touch 1 of 11 - Warren Township HS Tennis Store Fall 2025

82 days overdue

Vince Desecki · Coach

Stale — 82 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/19/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18478676631

Now

Hey Vince, it's Shawna with Ares Sportswear. It was about a year ago that you did Warren Township HS Tennis Store Fall with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~9:15 AM their time

Hey Vince — Shawna with Ares Sportswear. Coming up on a year since the Warren Township HS Tennis Store Fall shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Hilliard Colts Elite Baseball (OH)

141 days overdue

Greg Carlo · Coach

Stale — 141 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/21/2026, 1:01:13 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16145791330

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Greg, it's Shawna with Ares Sportswear. It was about a year ago that you did Hilliard Colts Elite Baseball (OH) with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

5 — Do LastOverdue

AOFU · Touch 1 of 11 - Thomas Worthington HS Cheerleading

141 days overdue

Kisha Gunn

Stale — 141 days overdue with no movement, never closed out in HubSpot. Review and close out or re-engage rather than treat as urgent. (Originally: "Secure repeat annual orders.")

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/21/2026, 1:10:51 AM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16142565622

Now

Hey Kisha, it's Shawna with Ares Sportswear. It was about a year ago that you did Thomas Worthington HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:15 AM their time

Hey Kisha — Shawna with Ares Sportswear. Coming up on a year since the Thomas Worthington HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

6 — Win-Back (Unretained/Dead)

166

Showing 11–20 of 166

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Robert Planutis (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Robert Planutis

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:20:20 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19548509448

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Robert, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

📌 Your next task“Follow up with Robert Planutis”Overdue 6 days · was due Nov 3Open task in HubSpot →
6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Holly Lewis (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Holly Lewis

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:20:22 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16147380917

Now

Hey Holly, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Holly — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Maegan Castle (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Maegan Castle

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:22:30 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1

~8:12 AM their time

Hey Maegan, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~8:15 AM their time

Hey Maegan — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Richard Zaynor (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Richard Zaynor

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:23:35 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Mark Pinkerton (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Mark Pinkerton

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:32:50 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 7175603097 ext 7

Now

Hey Mark, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Mark — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Robin Ross (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Robin Ross

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:34 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +1501

~8:07 AM their time

Hey Robin, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~8:10 AM their time

Hey Robin — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Christine Weimer (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Christine Weimer

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:38 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to 732-671-2212 ext. 8719

Now

Hey Christine, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Christine — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Brenna Hart (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Brenna Hart

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:38 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Brandon Boos (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Brandon Boos

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:41 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16143166575

Now

Hey Brandon, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~10:15 AM their time

Hey Brandon — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

📌 Your next task“Follow up with Brandon Boos”Overdue 6 days · was due Nov 3Open task in HubSpot →
6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Iris Stremick (Recovery Funnel — Unretained Customer · Touch 1 of 5)

108 days overdue

Iris Stremick

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 7/24/2026, 9:50:41 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +18083777744 ext 6

~8:13 AM their time

Hey Iris, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~8:16 AM their time

Hey Iris — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

View full list (614) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)