REP MACHINE
Shawna Smith

Shawna Smith

Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.

14 older cards were taken off your list because a newer card for the same customer replaces them. They are probably already done, and still open in HubSpot until you clean them up. Each one is named on the newer card.

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 9 · Do Now 165 · Do Next 10 · Do Every Day 22Page 2: Fit In Daily 29 · Do Last 54 · Win-Back 166
Show:102550100Show all (max 150)

0 — Responses

9

Showing 1–9 of 9

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

📞 Follow-ups due (2)

Oldest: 2 days overdue
0 — ResponsesOverdue

769046-Warrensville Heights HS Athletics- tees for Jenissa Richards (Quote built · Touch 2 of 9 sent)

Jenissa Richards

🔥 New reply — respond now.

🔁 Quote built · Touch 2 of 9 sent — next is touch 3, due Sat, Nov 7

Due 11/7/2026, 4:05:58 PM EST

💬 What they said

“Thank you, you as well.”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Thank you, you as well."

📧 They emailed you back — suggested reply

Hi Jenissa, Shawna with Ares Sportswear. To keep things moving on the Warrensville Heights tees, do you have your final quantities and sizes ready, or would you like to review the design proof first?

📌 Your next task“QFU”Due todayOpen task in HubSpot →
0 — ResponsesOverdue
⏰ Due today

Buoys Baseball Apparel - Perpetual (Batch 1 update)

Alexandra Berntsen

🔥 New reply — respond now.

Can't defer

Due 11/9/2026, 7:00:00 AM EST

📤 You last reached out Oct 20 (text)

💬 What they said

“Yes I have been sending it out unfortunately we haven't had much luck with our team”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Yes I have been sending it out unfortunately we haven't had much luck with our team"

Sends to +12016029094

~8:01 AM their time

Hi Alexandra, this is Shawna with Ares Sportswear. I heard the team hasn't had much luck ordering yet, and we can easily swap in some different products or help you with fresh promo materials to get momentum going. Let's decide if you want to adjust the current lineup or pivot to a simple bulk order so the team still gets gear. Give me a call back at 614-710-1678.

~8:04 AM their time

Hi Alexandra, Shawna with Ares Sportswear. We can swap in lower-priced items or create a flyer to help drive interest. Would you prefer to tweak the product mix today, or should we switch this to a bulk order instead?

0 — ResponsesOverdue

AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)

Eric Krywe · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2026, 6:25:28 AM EDT

💬 What they said

“Delivery has failed to these recipients or groups: Eric Krywe (ekrywe@hotmail.com)<mailto:ekrywe@hotmail.com> Your message is too large to send. To send it, make the message smaller, for example, by removing attachments. The maximum message size that's allowed is 36 MB. This message is 37 MB. Diagnostic information for administrators: Generating server: DS7PR08MB10643.namprd08.prod.outlook.com ekrywe@hotmail.com Remote server returned '550 5.2.3 RESOLVER.RST.RecipSizeLimit; message too large for this recipient' Original message headers: ARC-Seal: i=2; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=pass; b=GSUyTOe283QZqL00TaucuPe1EADwlfaAN1nGs3QArBcLOx00HrglAl9W3tIUzy3VT3dM6oXkzEAHWQPRWGjPo7Eqqnc4ZaslvTRLvz9Uzk+0o8rfxtFdn/vISiptOgCeiiOUSjy/LqI…”

No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.

Reply in HubSpot →

They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.

0 — ResponsesDue today

AOFU · Touch 1 of 11 - Emek Hebrew - 2025 senior shirts

Moshe Tropper

🔥 New reply — respond now.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

💬 What they said

Has a question or request

“I would like to submit our latest design for our seniors how do i get that to you so we can get the ball rolling”

View in HubSpot →

🤖 Suggested next step

Move to Connected — The customer is actively moving forward by asking how to submit their design to start the order.

Suggested messageNeeds review before sending

Responding to their reply: "I would like to submit our latest design for our seniors how do i get that to you so we can get the ball rolling"

Sends to +18183953294

Now

Hi Moshe, this is Shawna with Ares Sportswear. You can email the new design over to me or text the file right to this thread so we can get started on your proof. How many shirts are you looking to order for the senior class this year? Give me a call back at 614-710-1678.

~5:44 PM their time

Hi Moshe, Shawna with Ares Sportswear. You can email that design directly to me or text the file right to this number. How many shirts are you looking to order for the seniors this year?

0 — ResponsesDue later

AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder

Aly Farber · Business contact

🔥 New reply — respond now.

🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13

Due 11/13/2026, 12:32:59 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"

Sends to +16142846494

~8:03 AM their time

Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.

~8:06 AM their time

Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?

0 — ResponsesDue later

AOFU · Touch 9 of 11 sent - Abdnour Weiker, LLP 2025

Mark Weiker

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13

Due 11/13/2026, 1:16:53 PM EST

📤 You last reached out Oct 20 (text)

💬 What they said

Asking for a store

“Hello, I worked with Shawna until her departure recently. We would like to modify our permanent online store so that employees can order and have apparel shipped directly to them at home. We understand that shipping would need to be charged if we do this, which is fine. Here is our store: https://shop.areswear.com/org/abdnour-weiker-llp-2026/ Can this please be modified? Thank you. Mark A. Weiker, Esq. Abdnour Weiker, LLP (614) 745-2001”

This contact has other open deals

The reply above might be about one of these instead — check before replying:

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Mark, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.

📌 Your next task“check this - change to individual shipping”Overdue 10 days · was due Oct 30Open task in HubSpot →
0 — ResponsesSLA not defined

Hidden Gems Basketball Apparel - Perpetual (Store no traffic · Touch 1 of 12)

Lucius Jones

🔥 New reply — respond now.

🔁 Store no traffic · Touch 1 of 12 — first touch

💬 What they said

Has a question or request

“Any new information by chance? Have I worn out my welcome with Ares Sportswear? Lucius V. Jones II Hidden Gems Basketball CEO 614-330-1861 Website: http://www.hiddengemsbasketball.world”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →

🤖 Suggested next step

Move to Rep Working on Request — The customer is actively checking in on their status and needs an update from the rep to keep the deal moving forward.

Suggested messageNeeds review before sending

Responding to their reply: "Any new information by chance? Have I worn out my welcome with Ares Sportswear? Lucius V. Jones II Hidden Gems Basketbal…"

📧 They emailed you back — suggested reply

Hi Lucius, Shawna with Ares Sportswear. You definitely haven't worn out your welcome—I'm tracking down the latest update on your order right now and will text you back by 3 PM. Are we still targeting your original delivery date, or has your timeline shifted?

0 — ResponsesSLA not defined

South Sumter Spiritwear (Generating Revenue)

Kevin Winter

🔥 New reply — respond now.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

💬 What they said

Has a question or request

“Hello Kristina, I sent this to Shawna earlier and received the automatic response that she is not with Ares anymore. Sad news to me, been working with her for what feels like 10 years. Either way, I had a couple questions below. Were you able to figure out access for the store report? Are you still able to give me the %50 discount and the other coaches their discount? If you haven't figured out access, could you send me a report. I'm just curious how it's going. Thanks, Kevin ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hello Kristina, I sent this to Shawna earlier and received the automatic response that she is not with Ares anymore. Sad…"

📧 They emailed you back — suggested reply

Hi Kevin, Shawna with Ares Sportswear. I'm looking into your store report access and confirming the coach discount details right now, and I'll follow up with both by 2 PM today. In the meantime, would you like me to pull the current numbers and email that sales report directly to you this morning?

📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
0 — ResponsesSLA not defined

Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Christopher Mohnacky

🔥 New reply — respond now.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

💬 What they said

“Stop”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Stop"

Sends to +14405523029

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

~8:06 AM their time

Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

1 — Do Now

165

Showing 151–160 of 165

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

📞 Follow-ups due (5)

Oldest: Due today
1 — Do NowOverdue
⏰ Due today

Worthington Kilbourne Senior Family Football (Perpetual) (Holiday store re-merch · Touch 2 of 4)

Rachel Ford

📞 Holiday store re-merch — Touch 2/4 due.

Can't defer

Due 11/9/2026, 7:00:00 AM EST

📤 You last reached out Oct 21 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 2 — 3 days after touch 1

Sends to +16146784482

~8:11 AM their time

Hey Rachel, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.

~8:14 AM their time

Hey Rachel — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?

1 — Do NowOverdue
⏰ Due today

Humphreys HS Spiritwear (Holiday store re-merch · Touch 2 of 4)

Tess Sterling

📞 Holiday store re-merch — Touch 2/4 due.

Can't defer

Due 11/9/2026, 7:00:00 AM EST

📤 You last reached out Oct 20 (voicemail)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 2 — 3 days after touch 1

Sends to +821025127444

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

~8:06 AM their time

Hey Tess, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.

1 — Do NowOverdue
⏰ Due today

Manassas Park Middle School Choir (Perpetual) (Holiday store re-merch · Touch 2 of 4)

Kelly Burcher

📞 Holiday store re-merch — Touch 2/4 due.

Can't defer

Due 11/9/2026, 7:00:00 AM EST

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 2 — 3 days after touch 1

Sends to +15407354864

~8:13 AM their time

Hey Kelly, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.

~8:16 AM their time

Hey Kelly — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?

1 — Do NowOverdue
⏰ Due today

Kalani HS Cheer Apparel (Perpetual) (Holiday store re-merch · Touch 2 of 4)

Sierra Uchima-Pyun · Coach

📞 Holiday store re-merch — Touch 2/4 due.

Can't defer

Due 11/9/2026, 7:00:00 AM EST

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 2 — 3 days after touch 1

Sends to +18086799955

~5:01 PM their time

Hey Sierra, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.

~5:04 PM their time

Hey Sierra — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?

1 — Do NowOverdue
⏰ Due today

AOFU · Touch 9 of 11 - Hampton HS Athletics- Jackets for Deena Franklin

Deena Franklin

📞 AOFU — Touch 9/11 due.

🔁 Please send this now — touch 10 would then be due Mon, Nov 16.

Due 11/9/2026, 1:41:51 PM EST

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 9 — day 49 follow-up

Sends to +17576851909

~8:09 AM their time

Hey Deena, Shawna with Ares Sportswear. I've reached out a lot to plan ahead for Hampton HS Athletics- Jackets and haven't heard back. I want to make sure I'm doing right by you and the team this year. Can you let me know where things stand? Call or text me at 614-710-1678.

~8:12 AM their time

Hey Deena — Shawna with Ares Sportswear. Still trying to reach you on Hampton HS Athletics- Jackets. I really want to make sure the team's taken care of this year — can you give me a quick update on where things stand?

1 — Do NowSLA not defined

Harrison HS Track & Field 2025 (Store no traffic · Touch 1 of 12)

Andrew Dapolite · Coach

Activate the store and encourage the admin to promote it.

🔁 Store no traffic · Touch 1 of 12 — first touch

View in HubSpot →
Suggested messageReady to send

Store no traffic, touch 1 — live 24 hours with no visitors yet

Sends to +19149604793

~8:12 AM their time

Hey Andrew, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.

~8:15 AM their time

Hey Andrew — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/harrison-hs-track-field-20….

📌 Your next task“Return Call - Oct. 26”Overdue 11 days · was due Oct 29Open task in HubSpot →
1 — Do NowSLA not defined

Los Vaqueros De Laton Dance 2026 (Store traffic, no conversion · all 6 touches sent)

Vanessa Monarrez

Store has visitors but no orders yet — find out what's holding people back.

🔁 Store traffic, no conversion · all 6 touches sent

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet

Sends to +15593901889

Now

Hey Vanessa, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.

~5:44 PM their time

Hey Vanessa — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/los-vaqueros-de-laton-danc….

1 — Do NowSLA not defined

Hometown Heroes Basketball Apparel (Store traffic, no conversion · all 6 touches sent)

Niko Mcgirt

Store has visitors but no orders yet — find out what's holding people back.

🔁 Store traffic, no conversion · all 6 touches sent

📤 You last reached out Oct 30 (text)

View in HubSpot →
Suggested messageReady to send

Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet

Sends to +13368948660

~8:03 AM their time

Hey Niko, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.

~8:06 AM their time

Hey Niko — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/hometown-heroes-basketball….

1 — Do NowSLA not defined

Tatum Youth Football and Cheer Apparel (Store no traffic · Touch 1 of 12)

Toni Childress

Activate the store and encourage the admin to promote it.

🔁 Store no traffic · Touch 1 of 12 — first touch

View in HubSpot →
Suggested messageReady to send

Store no traffic, touch 1 — live 24 hours with no visitors yet

Sends to +19038064253

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Toni, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.

1 — Do NowSLA not defined

Dublin Jerome HS Softball Apparel (Store traffic, no conversion · Touch 1 of 6)

Christina Bernstein

Store has visitors but no orders yet — find out what's holding people back.

🔁 Store traffic, no conversion · Touch 1 of 6 — first touch

View in HubSpot →
Suggested messageReady to send

Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet

Sends to +1(614332-3574

~8:05 AM their time

Hey Christina, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.

~8:08 AM their time

Hey Christina — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/dublin-jerome-hs-softball-….

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

2 — Do Next

10

Showing 1–10 of 10

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

2 — Do NextSLA not defined

Kirksville Kings Apparel (Generating Revenue)

Charae Wagner

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16603421187

Now

Hi Charae, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~7:44 PM their time

Hi Charae, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/kirksville-kings-basketbal…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Iron Softball Apparel (Qualified)

Matt Kornegay

Qualified opportunity — move quickly toward store build.

Not part of a numbered touch sequence

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store request — no art/logo file on record

Sends to +12054708518

Now

Hi Matt, this is Shawna with Ares Sportswear. Thanks for the team store request for Iron Softball Apparel — I wanted to check if you have a logo you'd like included. Give me a call back at 614-710-1678 today and I'll have your store built by tomorrow either way.

~7:44 PM their time

Hi Matt, Shawna with Ares Sportswear. Got your request for Iron Softball Apparel — thank you! Do you have a logo or design you'd like on the store? Send it over today and I'll have your store built by tomorrow — or I can go ahead now with our own design templates, just say the word.

📌 Your next task“lead - check logos”Due todayOpen task in HubSpot →
2 — Do NextSLA not defined

Kayla Madden submitted Team Store (Qualified)

Kayla Madden

Qualified opportunity — move quickly toward store build.

Not part of a numbered touch sequence

View in HubSpot →
Suggested messageReady to send

Team store request — store_request_ready says ready to build

Sends to +14439261819

~8:13 AM their time

Hi Kayla, this is Shawna with Ares Sportswear. I just got your request to build a store for Kayla Madden submitted Team Store — thank you for the opportunity. I'm building it now and it'll be ready within 48 hours. Give me a call back at 614-710-1678 and let me know the best way to get you the link once it's live.

~8:16 AM their time

Hi Kayla, Shawna with Ares Sportswear. Got your request to build a store for Kayla Madden submitted Team Store — thanks for the opportunity! I have what I need and I'm building it now, link ready within 48 hours. Want me to text you the moment it's live?

2 — Do NextSLA not defined

Bridgeway Apparel (Generating Revenue)

Eve Hathaway

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16142627520

~8:01 AM their time

Hi Eve, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~8:04 AM their time

Hi Eve, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/bridgeway-pta-apparel/. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

767470-South Sumter MS Cheerleading- Grey Shirts for Deb Doyle (Committed)

Deb Doyle

1 older card for this customer was taken off your list. This is the newer one, so it is the one to work. The older cards are probably already done; they stay open in HubSpot until you clean them up.

  • • Annual Order Follow-up: Retain South Sumter MS Cheerleading 756120, 143 days overdueOpen it in HubSpot →

📅 No Committed Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →
📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
2 — Do NextSLA not defined

International Lions Bowling Store (Generating Revenue)

Scott Kirby

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16145604066

~8:13 AM their time

Hi Scott, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~8:16 AM their time

Hi Scott, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/columbus-international-sch…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Grafton Street School Apparel 2026 (Generating Revenue)

Debra Dwinell

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +15087993035

~8:08 AM their time

Hi Debra, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~8:11 AM their time

Hi Debra, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/grafton-street-school-appa…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Freehold HS Sports Medicine Apparel (Generating Revenue)

Scott Royer

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +17324318360

~8:03 AM their time

Hi Scott, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~8:06 AM their time

Hi Scott, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/freehold-hs-sports-medicin…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Columbus Celtic Apparel (Generating Revenue)

Christina Bernstein

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 21 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +1(614332-3574

~8:07 AM their time

Hi Christina, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~8:10 AM their time

Hi Christina, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/columbus-celtic-apparel/. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Serrano HS Basketball Apparel (Deferred Opp-Store)

Jon Beck

📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

3 — Do Every Day

22

Showing 11–20 of 22

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Westford Academy - 2026 basketball tees

Russ Coward

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/29/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16173120180

~8:12 AM their time

Hey Russ, it's Shawna with Ares Sportswear. It was about a year ago that you did Westford Academy basketball tees with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:15 AM their time

Hey Russ — Shawna with Ares Sportswear. Coming up on a year since the Westford Academy basketball tees shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - 759099

Sierra Uchima-Pyun · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/30/2026, 4:42:55 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18086799955

Now

Hey Sierra, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~3:44 PM their time

Hey Sierra — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Columbus Academy - 2025 Little Dribblers

Tigeria Miller

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/5/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143658675

~8:10 AM their time

Hey Tigeria, it's Shawna with Ares Sportswear. It was about a year ago that you did Columbus Academy Little Dribblers with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:13 AM their time

Hey Tigeria — Shawna with Ares Sportswear. Coming up on a year since the Columbus Academy Little Dribblers shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Irvington High School Cheer 2025

Rowena Cowan · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/6/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +14088306886

Now

Hey Rowena, it's Shawna with Ares Sportswear. It was about a year ago that you did Irvington High School Cheer with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~5:44 PM their time

Hey Rowena — Shawna with Ares Sportswear. Coming up on a year since the Irvington High School Cheer shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“New Build - separate store for varsity and JV, spiritwear cheer and basic irvington hs . YES fundraising. - gray shirt with hawaiian flower on black shirt practice shirt.”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Dance Unlimited - 2026 Recital Shirts

Gretchen Novak · Business contact

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/7/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to (612)221-7376

Now

Hey Gretchen, it's Shawna with Ares Sportswear. It was about a year ago that you did Dance Unlimited Recital Shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~7:44 PM their time

Hey Gretchen — Shawna with Ares Sportswear. Coming up on a year since the Dance Unlimited Recital Shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Crater HS Cheerleading- for Wendy Schmidt

Wendy Schmidt · Coach

3 older cards for this customer were taken off your list. This is the newer one, so it is the one to work. The older cards are probably already done; they stay open in HubSpot until you clean them up.

  • • Annual Order Follow-up: Retain Crater HS Cheerleading 758707, 129 days overdueOpen it in HubSpot →
  • • Annual Order Follow-up: Retain Crater HS Cheerleading 758293, 115 days overdueOpen it in HubSpot →
  • • Annual Order Follow-up: Retain Crater Cheer Online Store 2025, 90 days overdueOpen it in HubSpot →

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/8/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

Now

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~5:44 PM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella

Mike Mazella

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19175336297

~8:04 AM their time

Hey Mike, it's Shawna with Ares Sportswear. It was about a year ago that you did Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:07 AM their time

Hey Mike — Shawna with Ares Sportswear. Coming up on a year since the Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Baltimore Leadership - Tees, Hoodies, Warm ups

Andrea Carrington

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 443-692-7395

~8:11 AM their time

Hey Andrea, it's Shawna with Ares Sportswear. It was about a year ago that you did Baltimore Leadership - Tees, Hoodies, Warm ups with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:14 AM their time

Hey Andrea — Shawna with Ares Sportswear. Coming up on a year since the Baltimore Leadership - Tees, Hoodies, Warm ups shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DaySLA not defined

Infinity Dance Studio Apparel (Rep Working on Request)

Michelle Joyce

Ensure the request is progressing.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Team store request — store_request_ready has no verdict for this request type (likely Re-open or Perpetual Store, which the formula doesn't check yet)

Sends to +16094389199

~8:04 AM their time

Hi Michelle, this is Shawna with Ares Sportswear. I got your request for Infinity Dance Studio Apparel — I'll take a look today and give you a call back at 614-710-1678 by end of day with next steps.

~8:07 AM their time

Hi Michelle, Shawna with Ares Sportswear. Got your request for Infinity Dance Studio Apparel — I'll take a look today and follow up by end of day with next steps. Anything urgent on your timeline I should know about?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DaySLA not defined

1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)

Jamy Ordonez

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

Sends to +15716593258

~8:09 AM their time

Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.

~8:12 AM their time

Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

View full list (574) →

Last refreshed: 11/9/2026, 3:53:36 PM EST

Win-Back list refreshed: 11/9/2026, 2:56:52 PM EST (updates once a day on its own)