REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 17 · Do Now 173 · Do Next 12 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 71 · Win-Back 166
Show:102550100Show all (max 150)

0 — Responses

17

Showing 11–17 of 17

📞 Follow-ups due (1)

Oldest: 2 days overdue
0 — ResponsesOverdue

Lynnhaven Wahoos Baseball Apparel (Unapproved store · Proof #1 · Touch 3 of 9 sent)

April Oaks

🔥 New reply — respond now.

🔁 Unapproved store · Touch 3 of 9 sent — next is touch 4, due Sat, Nov 7

Due 11/7/2026, 1:29:03 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Stop”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Stop"

Sends to +17572010709

Now

Hi April, this is Shawna with Ares Sportswear. I received your request to stop text updates and updated your preferences immediately. Let me know if you'd prefer we wrap up the Wahoos order via email, or if we should shelve this project for now. Give me a call back at 614-710-1678.

~11:01 AM their time

Hi April, Shawna with Ares Sportswear. Understood, I'll take you off our text updates right away. Should I close out this project for the Wahoos, or would you prefer I send the final details over by email instead?

0 — ResponsesDue later

AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder

Aly Farber · Business contact

🔥 New reply — respond now.

🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13

Due 11/13/2026, 12:32:59 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"

Sends to +16142846494

Now

Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.

~11:01 AM their time

Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?

0 — ResponsesDue later

AOFU · Touch 9 of 11 sent - RoboRiot 2025

Carol Marshall · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13

Due 11/13/2026, 1:44:25 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Robo riot is using a different vendor”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

✍️ Your reply

Sends to +15409311227 from your line · 0/1000
View in HubSpot →
0 — ResponsesDue later

AOFU · Touch 4 of 11 sent - Eastside Pride Wrestling Club Apparel 2025

David Duplissis

🔥 New reply — respond now.

🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13

Due 11/13/2026, 1:46:08 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Wrong number”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Wrong number"

Sends to +14058504934

Now

Hi David, this is Shawna with Ares Sportswear. Sorry about the mix-up reaching you regarding Eastside Pride Wrestling Club's apparel. If you know who is handling the team's gear this season, please pass along their name or contact info. Give me a call back at 614-710-1678.

~10:01 AM their time

Hi David, Shawna with Ares Sportswear. Sorry about that! Could you point me to the right contact for Eastside Pride Wrestling Club's apparel this season?

0 — ResponsesSLA not defined

Studio C Apparel (Store no traffic · Touch 1 of 12)

Molly Moon

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 Store no traffic · Touch 1 of 12 — first touch

💬 What they said

Has a question or request

“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.

0 — ResponsesSLA not defined

Brookwood Football Hoodies (Pending Quote)

Carolyn Tricoche

🔥 New reply — respond now.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

💬 What they said

Has a question or request

“Good morning:Any word on my request? Thanks!”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Good morning:Any word on my request? Thanks!"

📧 They emailed you back — suggested reply

Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?

📌 Your next task“Lead - check on hoodies”Overdue 6 days · was due Nov 3Open task in HubSpot →
0 — ResponsesSLA not defined

Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Christopher Mohnacky

🔥 New reply — respond now.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

💬 What they said

“Stop”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Stop"

Sends to +14405523029

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.

1 — Do Now

173

Showing 31–40 of 173

📞 Follow-ups due (10)

Oldest: 18 days overdue
1 — Do NowOverdue

Thomas Worthington Cheer Store 2026 (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Kisha Gunn

You also have an older Annual Order Follow-up card for this customer (Retain Thomas Worthington HS Cheerleading 758000), 141 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +16142565622

Now

Hey Kisha, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Kisha — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Tuslaw Apparel (Perpetual) (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Heather Butzer

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +14402890977

Now

Hey Heather, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Heather — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Middletown South HS Field Hockey Store 2026 (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Jordan Hickman · Coach

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +17327066061

Now

Hey Jordan, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Jordan — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Harding HS Golf Apparel (Perpetual) (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Trent Ramsey

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +17409140642

Now

Hey Trent, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Trent — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
1 — Do NowOverdue

West Jefferson HS Soccer (Perpetual) (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Josh Peters

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +16143523535

Now

Hey Josh, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Josh — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

International Lions Cross Country - Perpetual (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Scott Kirby

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +16145604066

Now

Hey Scott, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Scott — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Finland MS Cheer Team Apparel - Perpetual (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Caitlin Ewing

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

1 — Do NowOverdue

Washington Husky Cheer 2026 (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Mikele Kearney

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +14152449814

~8:06 AM their time

Hey Mikele, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~8:09 AM their time

Hey Mikele — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Blue Cadets Store - Perpetual (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Jaionna Ashley · Coach

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +16143093583

Now

Hey Jaionna, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~11:01 AM their time

Hey Jaionna — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Saddleback Valley Pop Warner Football & Cheer Perpetual (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Nicole Bonita

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +15626595826

Now

Hey Nicole, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~10:01 AM their time

Hey Nicole — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

2 — Do Next

12

Showing 11–12 of 12

2 — Do NextSLA not defined

South Sumter Spiritwear (Generating Revenue)

Kevin Winter

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +13526030272

Now

Hi Kevin, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~11:01 AM their time

Hi Kevin, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/south-sumter-spiritwear/. Anything you need from us to help keep it moving, or any push you'd like to do?

📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
2 — Do NextSLA not defined

Serrano HS Basketball Apparel (Deferred Opp-Store)

Jon Beck

📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →

3 — Do Every Day

23

Showing 11–20 of 23

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Westford Academy - 2026 basketball tees

Russ Coward

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/29/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16173120180

Now

Hey Russ, it's Shawna with Ares Sportswear. It was about a year ago that you did Westford Academy basketball tees with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:01 AM their time

Hey Russ — Shawna with Ares Sportswear. Coming up on a year since the Westford Academy basketball tees shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - 759099

Sierra Uchima-Pyun · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/30/2026, 4:42:55 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18086799955

~8:10 AM their time

Hey Sierra, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:13 AM their time

Hey Sierra — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Columbus Academy - 2025 Little Dribblers

Tigeria Miller

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/5/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143658675

Now

Hey Tigeria, it's Shawna with Ares Sportswear. It was about a year ago that you did Columbus Academy Little Dribblers with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:01 AM their time

Hey Tigeria — Shawna with Ares Sportswear. Coming up on a year since the Columbus Academy Little Dribblers shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Irvington High School Cheer 2025

Rowena Cowan · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/6/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +14088306886

~8:12 AM their time

Hey Rowena, it's Shawna with Ares Sportswear. It was about a year ago that you did Irvington High School Cheer with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:15 AM their time

Hey Rowena — Shawna with Ares Sportswear. Coming up on a year since the Irvington High School Cheer shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“New Build - separate store for varsity and JV, spiritwear cheer and basic irvington hs . YES fundraising. - gray shirt with hawaiian flower on black shirt practice shirt.”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Dance Unlimited - 2026 Recital Shirts

Gretchen Novak · Business contact

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/7/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to (612)221-7376

Now

Hey Gretchen, it's Shawna with Ares Sportswear. It was about a year ago that you did Dance Unlimited Recital Shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:01 AM their time

Hey Gretchen — Shawna with Ares Sportswear. Coming up on a year since the Dance Unlimited Recital Shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Crater HS Cheerleading- for Wendy Schmidt

Wendy Schmidt · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758707), 128 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758293), 114 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/8/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

~8:12 AM their time

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:15 AM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella

Mike Mazella

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19175336297

Now

Hey Mike, it's Shawna with Ares Sportswear. It was about a year ago that you did Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:01 AM their time

Hey Mike — Shawna with Ares Sportswear. Coming up on a year since the Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Baltimore Leadership - Tees, Hoodies, Warm ups

Andrea Carrington

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 443-692-7395

Now

Hey Andrea, it's Shawna with Ares Sportswear. It was about a year ago that you did Baltimore Leadership - Tees, Hoodies, Warm ups with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:01 AM their time

Hey Andrea — Shawna with Ares Sportswear. Coming up on a year since the Baltimore Leadership - Tees, Hoodies, Warm ups shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Emek Hebrew - 2025 senior shirts

Moshe Tropper

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18183953294

~8:07 AM their time

Hey Moshe, it's Shawna with Ares Sportswear. It was about a year ago that you did Emek Hebrew senior shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:10 AM their time

Hey Moshe — Shawna with Ares Sportswear. Coming up on a year since the Emek Hebrew senior shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DaySLA not defined

Infinity Dance Studio Apparel (Rep Working on Request)

Michelle Joyce

Ensure the request is progressing.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Team store request — store_request_ready has no verdict for this request type (likely Re-open or Perpetual Store, which the formula doesn't check yet)

Sends to +16094389199

Now

Hi Michelle, this is Shawna with Ares Sportswear. I got your request for Infinity Dance Studio Apparel — I'll take a look today and give you a call back at 614-710-1678 by end of day with next steps.

~11:01 AM their time

Hi Michelle, Shawna with Ares Sportswear. Got your request for Infinity Dance Studio Apparel — I'll take a look today and follow up by end of day with next steps. Anything urgent on your timeline I should know about?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
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Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)