REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 15 · Do Now 170 · Do Next 11 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 70 · Win-Back 166
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0 — Responses

15

Showing 1–10 of 15

📞 Follow-ups due (6)

Oldest: 19 days overdue
0 — ResponsesOverdue

Fairbanks Soccer (perpetual) (Holiday store re-merch)

Kim Thorley · PTO leader

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

Can't defer

Due 10/21/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

Reply in HubSpot →

They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.

📌 Your next task“Return Call - Nov. 4”Overdue 4 days · was due Nov 5Open task in HubSpot →
0 — ResponsesOverdue

Patriots Football Apparel (Store no traffic · Touch 5 of 12 sent)

Pete Lafaille

🔥 New reply — respond now.

🔁 Store no traffic · Touch 5 of 12 sent — next is touch 6, due Sun, Nov 1

Due 11/1/2026, 10:32:34 AM EST

📤 You last reached out Oct 30 (text)

💬 What they said

Asking for a store

“Good morning can you please share link for the team store.”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Good morning can you please share link for the team store."

Sends to +15165439518

~12:06 PM their time

Hi Pete, this is Shawna with Ares Sportswear. I just sent over the link to your team store so you can review it. Please take a look and decide if you're ready to open it up, or if there are any changes we need to make first. Give me a call back at 614-710-1678.

~12:09 PM their time

Hi Pete, Shawna with Ares Sportswear. Here is your team store link: shop.areswear.com/org/lafayette-educational-comp… . Please take a look and let me know if everything looks ready to launch, or if you'd like to make any adjustments first.

0 — ResponsesOverdue

AOFU · Touch 2 of 11 sent - Cypress Creek Wrestling 2025

Doug Hennighan

🔥 New reply — respond now.

🔁 AOFU · Touch 2 of 11 sent — next is touch 3, due Wed, Nov 4

Due 11/4/2026, 4:49:11 PM EST

💬 What they said

Has a question or request

“Can you please resend the payment link with the updated payment Thanks, Coach Hennighan”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →

🤖 Suggested next step

Move to Connected — Coach Hennighan is asking to complete payment on the order, confirming their commitment to move forward.

Suggested messageNeeds review before sending

Responding to their reply: "Can you please resend the payment link with the updated payment Thanks, Coach Hennighan"

📧 They emailed you back — suggested reply

Hi Doug, Shawna with Ares Sportswear. I am looking into your updated balance now and will email that new payment link over to you by 2:00 PM today. Once you review it, can you confirm if you'll be paying by card so I can mark the order approved right away?

0 — ResponsesOverdue

Ridgewood Generals Football & Cheer (Perpetual) (Unapproved store · Touch 8 of 9 sent)

Amber Severt

🔥 New reply — respond now.

🔁 Unapproved store · Touch 8 of 9 sent — next is touch 9, due Wed, Nov 4

Due 11/4/2026, 5:19:27 PM EST

📤 You last reached out Oct 28 (text)

💬 What they said

Has a question or request

“I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for the school?”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for …"

Sends to +17402948423

Now

Hi Amber, this is Shawna with Ares Sportswear. Customers pay online directly through your store, we add your chosen markup to each item, and we cut a check directly to the school for 100% of that profit as soon as it closes. Let me know if a $5 or $10 markup fits your goal best so I can get those pricing tiers built out for you. Give me a call back at 614-710-1678.

~11:21 AM their time

Hi Amber, Shawna with Ares Sportswear. Customers pay directly through the online store at checkout, we add your chosen fundraising markup to each item, and Ares cuts a check directly to the school for that profit once the store closes. Does a $5 or $10 markup per item work best for your fundraising goal, or would you like to hop on a quick 5-minute call today to set those numbers?

📌 Your next task“check she send new logos”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

University of Kentucky Wildcats Swimming Apparel (Unapproved store · Touch 2 of 9 sent)

Shelby Rockwell

🔥 New reply — respond now.

🔁 Unapproved store · Touch 2 of 9 sent — next is touch 3, due Sat, Nov 7

Due 11/7/2026, 1:14:37 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th"

Sends to +16146848316

Now

Hi Shelby, this is Shawna with Ares Sportswear. I am looking into the early launch right now and will follow up with an update by 2:00 PM today. Please confirm if you'd like me to temporarily take the store down right away while I adjust the dates to run November 1st through the 8th. Give me a call back at 614-710-1678.

~11:21 AM their time

Hi Shelby, Shawna with Ares Sportswear. I am looking into the store dates right now and will update you by 2:00 PM today. Do you want me to temporarily close it immediately while I adjust the window to November 1st through November 8th?

0 — ResponsesOverdue

Lynnhaven Wahoos Baseball Apparel (Unapproved store · Proof #1 · Touch 3 of 9 sent)

April Oaks

🔥 New reply — respond now.

🔁 Unapproved store · Touch 3 of 9 sent — next is touch 4, due Sat, Nov 7

Due 11/7/2026, 1:29:03 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Stop”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Stop"

Sends to +17572010709

Now

Hi April, this is Shawna with Ares Sportswear. I received your request to stop text updates and updated your preferences immediately. Let me know if you'd prefer we wrap up the Wahoos order via email, or if we should shelve this project for now. Give me a call back at 614-710-1678.

~11:21 AM their time

Hi April, Shawna with Ares Sportswear. Understood, I'll take you off our text updates right away. Should I close out this project for the Wahoos, or would you prefer I send the final details over by email instead?

0 — ResponsesOverdue

AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)

Eric Krywe · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2026, 6:25:28 AM EDT

💬 What they said

Asking for a store

“Hi Shawna, Checking to see if these items were sent from customer service since your last email to them? Thank you, Eric Ares customer service - Please set up a fix for the following items from the last store. Also, please wrap up his fundraising for the store as well. 1. Jess McConnach-Henck - Cup sticker ripped 2. Juliana Dzerens - YM grey Bombers t-shirt - has shirt pulls 3. Christina Martin - Sweatshirt not flow green (it's pea green) - Kristina knows how to fix the color issue. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Eric, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.

📌 Your next task“Follow up with Eric Krywe”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

AOFU · Touch 10 of 11 sent - Maine Central Institute Wrestling- Hoodies for Mike Libby

Mike Libby

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 10 of 11 sent — next is touch 11, due Fri, Nov 13

Due 9/21/2026, 8:00:00 PM EDT

📤 You last reached out Nov 6 (text)

💬 What they said

“Sorry, I was in a class. My only free period is Tuesday from 8-9:20 eastern time.”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

✍️ Your reply

Sends to +12074168596 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

RADD CHEER STORE (Unapproved store · Touch 1 of 9)

Enza Fantauzzi · Team parent

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/26/2026, 4:44:46 PM EDT

💬 What they said

“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

✍️ Your reply

Sends to +13525028357 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

Scioto Darby Advisors Shirts (Quote built · Touch 1 of 9)

Vanessa Marich

🔥 New reply — respond now.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/5/2026, 10:45:22 AM EST

💬 What they said

Has a question or request

“Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time to get the PO from our central office. Is that something we can move forward with now and I will get you the PO as soon as possible (well before 2 weeks)? Thanks! Vanessa [HCSD Logo] Vanessa Marich/ Secretary Scioto Darby Elementary 614 921-6300 5380 Scioto Darby Road Hilliard, OH 43026 Scioto Darby Elementary<https://www.hilliardschools.org/sde/> @sciotodarbyelementaryschool on Facebook Hilliard City Schools<https://www.hilliardschools.org/> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time t…"

📧 They emailed you back — suggested reply

Hi Vanessa, Shawna with Ares Sportswear. I am checking with our production team right now to see if we can start printing before the PO arrives and will let you know by 2 PM. In the meantime, can you send over your finalized sizes and quantities so we are ready to roll?

1 — Do Now

170

Showing 51–60 of 170

📞 Follow-ups due (7)

Oldest: 9 days overdue
1 — Do NowOverdue

Generation Dance Company Store (Perpetual) (Store traffic, no conversion · Touch 5 of 6)

9 days overdue

Kimberly Walker

📞 Store traffic, no conversion — Touch 5/6 due.

🔁 Please send this now — touch 6 would then be due Mon, Nov 16.

Due 10/31/2026, 5:37:44 PM EDT

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Store traffic, no conversion, touch 5 — day 8

Sends to +13305198537

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

~2:05 PM their time

Hey Kimberly, it's Shawna with Ares Sportswear. It's been over a week now since the store went live, and it hasn't gotten a single order yet. Honestly, this is a really unique situation to see — I don't run into this often. What should we do here? Why do you think nobody's bought? I assume you have heard something? Whatever it is, let's talk it through. Call or text me at 614-710-1678.

1 — Do NowOverdue

AOFU · Touch 9 of 11 - Turn-Key Tunneling - CPG jackets

9 days overdue

Jennnifer Burnett

📞 AOFU — Touch 9/11 due.

🔁 Please send this now — touch 10 would then be due Mon, Nov 16.

Due 10/31/2026, 6:15:29 PM EDT

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 9 — day 49 follow-up

Sends to +16142754832

Now

Hey Jennnifer, Shawna with Ares Sportswear. I've reached out a lot to plan ahead for Turn-Key Tunneling - CPG jackets and haven't heard back. I want to make sure I'm doing right by you and the team this year. Can you let me know where things stand? Call or text me at 614-710-1678.

~11:21 AM their time

Hey Jennnifer — Shawna with Ares Sportswear. Still trying to reach you on Turn-Key Tunneling - CPG jackets. I really want to make sure the team's taken care of this year — can you give me a quick update on where things stand?

1 — Do NowOverdue

AOFU · Touch 9 of 11 - Simon Kenton Council Fall 2025 Reopen

9 days overdue

Wendy Timmons

📞 AOFU — Touch 9/11 due.

🔁 Please send this now — touch 10 would then be due Mon, Nov 16.

Due 10/31/2026, 6:15:37 PM EDT

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 9 — day 49 follow-up

Sends to +16147990945

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Wendy, Shawna with Ares Sportswear. I've reached out a lot to plan ahead for Simon Kenton Council Fall Reopen and haven't heard back. I want to make sure I'm doing right by you and the team this year. Can you let me know where things stand? Call or text me at 614-710-1678.

1 — Do NowOverdue

AOFU · Touch 8 of 11 - 4-80 BN CM Store 2025

9 days overdue

Watson Heilala · Coach

📞 AOFU — Touch 8/11 due.

🔁 Please send this now — touch 9 would then be due Thu, Nov 12.

Due 10/31/2026, 6:15:51 PM EDT

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 8 — day 46 follow-up

Sends to +17327795806

Now

Hi Watson. I'm trying to be a good account manager for you and help make sure you are ready for the upcoming season. Will there be an order needed for 4-80 BN CM Store? I'm ready to help so please Call or text me at 614-710-1678.

~11:21 AM their time

Hey Watson — Shawna with Ares Sportswear. My job is to be a good account manager for your team and keep the relationship healthy for another year. I'm worried because I have reached out about 8 times over the last 2 months without any feedback from you and I know the team is getting ready. Please let me know where things stand & thanks.

1 — Do NowOverdue

AOFU · Touch 9 of 11 - Port Jarvis Track Uniforms

8 days overdue

John Wright · Coach

📞 AOFU — Touch 9/11 due.

🔁 Please send this now — touch 10 would then be due Mon, Nov 16.

Due 11/1/2026, 1:53:21 PM EST

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 9 — day 49 follow-up

Sends to +18452835007

Now

Hey John, Shawna with Ares Sportswear. I've reached out a lot to plan ahead for Port Jarvis Track Uniforms and haven't heard back. I want to make sure I'm doing right by you and the team this year. Can you let me know where things stand? Call or text me at 614-710-1678.

~11:21 AM their time

Hey John — Shawna with Ares Sportswear. Still trying to reach you on Port Jarvis Track Uniforms. I really want to make sure the team's taken care of this year — can you give me a quick update on where things stand?

1 — Do NowOverdue

The Academy Football Apparel (Unapproved store · Proof #1 · Touch 5 of 9)

7 days overdue

Brent Edmonds

📞 Unapproved store — Touch 5/9 due.

🔁 Please send this now — touch 6 would then be due Mon, Nov 16.

Due 11/2/2026, 4:11:31 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 5 — day 8 follow-up

Sends to +12165702889

~2:14 PM their time

Hey Brent — this is Shawna with Ares Sportswear. Circling back on your store (proof number 1) — it's built and ready to go live the moment you approve it. The sooner it's live the sooner your families can start ordering. Call me back at 614-710-1678 and let's get this done.

~2:17 PM their time

Hey Brent — Shawna with Ares. Your store (proof #1) is still ready and waiting. The sooner it's live the sooner your families can start ordering. Is now a better time to get this approved? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/the-academy-football-ap….

📌 Your next task“check store”Due todayOpen task in HubSpot →
1 — Do NowOverdue

Arizona Crush Kickball (Perpetual) (Unapproved store · Touch 5 of 9)

7 days overdue

Tracy Werner

📞 Unapproved store — Touch 5/9 due.

🔁 Please send this now — touch 6 would then be due Mon, Nov 16.

Due 11/2/2026, 5:18:06 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 5 — day 8 follow-up

Sends to +14805771070

~2:08 PM their time

Hey Tracy — this is Shawna with Ares Sportswear. Circling back on your store — it's built and ready to go live the moment you approve it. The sooner it's live the sooner your families can start ordering. Call me back at 614-710-1678 and let's get this done.

~2:11 PM their time

Hey Tracy — Shawna with Ares. Your store is still ready and waiting. The sooner it's live the sooner your families can start ordering. Is now a better time to get this approved? Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….

1 — Do NowOverdue

Colton Fuller submitted (Prospecting · Touch 1 of 12)

9 days overdue

Colton Fuller

Follow up now after a lead arrives. Contact twice on Day 1.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 10/31/2026, 4:07:42 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +15613086614

Now

Hey Colton — this is Shawna with Ares Sportswear. Got your request for Colton Fuller submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

~11:21 AM their time

Hey Colton — Shawna with Ares Sportswear. Got your request for Colton Fuller submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

📌 Your next task“Lead - I think he needs T's - emailed”Due todayOpen task in HubSpot →
1 — Do NowOverdue

Tatum Youth Football and Cheer Apparel (Unapproved store · Proof #1 · Touch 1 of 9)

8 days overdue

Toni Childress

Follow up now after the store is sent. Contact twice on Day 1.

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 11/1/2026, 3:07:27 AM EST

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +19038064253

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Toni — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

1 — Do NowOverdue

Mater Academy Biscayne Apparel (Unapproved store · Proof #1 · Touch 1 of 9)

6 days overdue

Zeida Davila

Follow up now after the store is sent. Contact twice on Day 1.

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 11/3/2026, 1:11:11 AM EST

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +13054917658

Now

Hey Zeida — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~11:21 AM their time

Hey Zeida — Shawna with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/mater-academy-biscayne-… — let me know if you're ready to approve it, or if you'd like any changes first.

2 — Do Next

11

Showing 11–11 of 11

2 — Do NextSLA not defined

Serrano HS Basketball Apparel (Deferred Opp-Store)

Jon Beck

📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →

3 — Do Every Day

23

Showing 11–20 of 23

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Westford Academy - 2026 basketball tees

Russ Coward

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/29/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16173120180

Now

Hey Russ, it's Shawna with Ares Sportswear. It was about a year ago that you did Westford Academy basketball tees with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:21 AM their time

Hey Russ — Shawna with Ares Sportswear. Coming up on a year since the Westford Academy basketball tees shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - 759099

Sierra Uchima-Pyun · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/30/2026, 4:42:55 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18086799955

~8:09 AM their time

Hey Sierra, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:12 AM their time

Hey Sierra — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Columbus Academy - 2025 Little Dribblers

Tigeria Miller

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/5/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143658675

Now

Hey Tigeria, it's Shawna with Ares Sportswear. It was about a year ago that you did Columbus Academy Little Dribblers with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:21 AM their time

Hey Tigeria — Shawna with Ares Sportswear. Coming up on a year since the Columbus Academy Little Dribblers shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Irvington High School Cheer 2025

Rowena Cowan · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/6/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +14088306886

Now

Hey Rowena, it's Shawna with Ares Sportswear. It was about a year ago that you did Irvington High School Cheer with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:21 AM their time

Hey Rowena — Shawna with Ares Sportswear. Coming up on a year since the Irvington High School Cheer shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“New Build - separate store for varsity and JV, spiritwear cheer and basic irvington hs . YES fundraising. - gray shirt with hawaiian flower on black shirt practice shirt.”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Dance Unlimited - 2026 Recital Shirts

Gretchen Novak · Business contact

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/7/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to (612)221-7376

Now

Hey Gretchen, it's Shawna with Ares Sportswear. It was about a year ago that you did Dance Unlimited Recital Shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:21 AM their time

Hey Gretchen — Shawna with Ares Sportswear. Coming up on a year since the Dance Unlimited Recital Shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Crater HS Cheerleading- for Wendy Schmidt

Wendy Schmidt · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758707), 129 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758293), 114 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/8/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

Now

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:21 AM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella

Mike Mazella

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19175336297

Now

Hey Mike, it's Shawna with Ares Sportswear. It was about a year ago that you did Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:21 AM their time

Hey Mike — Shawna with Ares Sportswear. Coming up on a year since the Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Baltimore Leadership - Tees, Hoodies, Warm ups

Andrea Carrington

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 443-692-7395

Now

Hey Andrea, it's Shawna with Ares Sportswear. It was about a year ago that you did Baltimore Leadership - Tees, Hoodies, Warm ups with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:21 AM their time

Hey Andrea — Shawna with Ares Sportswear. Coming up on a year since the Baltimore Leadership - Tees, Hoodies, Warm ups shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Emek Hebrew - 2025 senior shirts

Moshe Tropper

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18183953294

Now

Hey Moshe, it's Shawna with Ares Sportswear. It was about a year ago that you did Emek Hebrew senior shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:21 AM their time

Hey Moshe — Shawna with Ares Sportswear. Coming up on a year since the Emek Hebrew senior shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DaySLA not defined

Infinity Dance Studio Apparel (Rep Working on Request)

Michelle Joyce

Ensure the request is progressing.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Team store request — store_request_ready has no verdict for this request type (likely Re-open or Perpetual Store, which the formula doesn't check yet)

Sends to +16094389199

Now

Hi Michelle, this is Shawna with Ares Sportswear. I got your request for Infinity Dance Studio Apparel — I'll take a look today and give you a call back at 614-710-1678 by end of day with next steps.

~11:21 AM their time

Hi Michelle, Shawna with Ares Sportswear. Got your request for Infinity Dance Studio Apparel — I'll take a look today and follow up by end of day with next steps. Anything urgent on your timeline I should know about?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
View full list (607) →

Last refreshed: 11/9/2026, 11:12:03 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)