REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 15 · Do Now 170 · Do Next 11 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 70 · Win-Back 166
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0 — Responses

15

Showing 1–10 of 15

📞 Follow-ups due (6)

Oldest: 19 days overdue
0 — ResponsesOverdue

Fairbanks Soccer (perpetual) (Holiday store re-merch)

Kim Thorley · PTO leader

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

Can't defer

Due 10/21/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

Reply in HubSpot →

They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.

📌 Your next task“Return Call - Nov. 4”Overdue 4 days · was due Nov 5Open task in HubSpot →
0 — ResponsesOverdue

Patriots Football Apparel (Store no traffic · Touch 5 of 12 sent)

Pete Lafaille

🔥 New reply — respond now.

🔁 Store no traffic · Touch 5 of 12 sent — next is touch 6, due Sun, Nov 1

Due 11/1/2026, 10:32:34 AM EST

📤 You last reached out Oct 30 (text)

💬 What they said

Asking for a store

“Good morning can you please share link for the team store.”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Good morning can you please share link for the team store."

Sends to +15165439518

~12:06 PM their time

Hi Pete, this is Shawna with Ares Sportswear. I just sent over the link to your team store so you can review it. Please take a look and decide if you're ready to open it up, or if there are any changes we need to make first. Give me a call back at 614-710-1678.

~12:09 PM their time

Hi Pete, Shawna with Ares Sportswear. Here is your team store link: shop.areswear.com/org/lafayette-educational-comp… . Please take a look and let me know if everything looks ready to launch, or if you'd like to make any adjustments first.

0 — ResponsesOverdue

AOFU · Touch 2 of 11 sent - Cypress Creek Wrestling 2025

Doug Hennighan

🔥 New reply — respond now.

🔁 AOFU · Touch 2 of 11 sent — next is touch 3, due Wed, Nov 4

Due 11/4/2026, 4:49:11 PM EST

💬 What they said

Has a question or request

“Can you please resend the payment link with the updated payment Thanks, Coach Hennighan”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →

🤖 Suggested next step

Move to Connected — Coach Hennighan is asking to complete payment on the order, confirming their commitment to move forward.

Suggested messageNeeds review before sending

Responding to their reply: "Can you please resend the payment link with the updated payment Thanks, Coach Hennighan"

📧 They emailed you back — suggested reply

Hi Doug, Shawna with Ares Sportswear. I am looking into your updated balance now and will email that new payment link over to you by 2:00 PM today. Once you review it, can you confirm if you'll be paying by card so I can mark the order approved right away?

0 — ResponsesOverdue

Ridgewood Generals Football & Cheer (Perpetual) (Unapproved store · Touch 8 of 9 sent)

Amber Severt

🔥 New reply — respond now.

🔁 Unapproved store · Touch 8 of 9 sent — next is touch 9, due Wed, Nov 4

Due 11/4/2026, 5:19:27 PM EST

📤 You last reached out Oct 28 (text)

💬 What they said

Has a question or request

“I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for the school?”

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Suggested messageNeeds review before sending

Responding to their reply: "I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for …"

Sends to +17402948423

Now

Hi Amber, this is Shawna with Ares Sportswear. Customers pay online directly through your store, we add your chosen markup to each item, and we cut a check directly to the school for 100% of that profit as soon as it closes. Let me know if a $5 or $10 markup fits your goal best so I can get those pricing tiers built out for you. Give me a call back at 614-710-1678.

~11:31 AM their time

Hi Amber, Shawna with Ares Sportswear. Customers pay directly through the online store at checkout, we add your chosen fundraising markup to each item, and Ares cuts a check directly to the school for that profit once the store closes. Does a $5 or $10 markup per item work best for your fundraising goal, or would you like to hop on a quick 5-minute call today to set those numbers?

📌 Your next task“check she send new logos”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

University of Kentucky Wildcats Swimming Apparel (Unapproved store · Touch 2 of 9 sent)

Shelby Rockwell

🔥 New reply — respond now.

🔁 Unapproved store · Touch 2 of 9 sent — next is touch 3, due Sat, Nov 7

Due 11/7/2026, 1:14:37 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th"

Sends to +16146848316

Now

Hi Shelby, this is Shawna with Ares Sportswear. I am looking into the early launch right now and will follow up with an update by 2:00 PM today. Please confirm if you'd like me to temporarily take the store down right away while I adjust the dates to run November 1st through the 8th. Give me a call back at 614-710-1678.

~11:31 AM their time

Hi Shelby, Shawna with Ares Sportswear. I am looking into the store dates right now and will update you by 2:00 PM today. Do you want me to temporarily close it immediately while I adjust the window to November 1st through November 8th?

0 — ResponsesOverdue

Lynnhaven Wahoos Baseball Apparel (Unapproved store · Proof #1 · Touch 3 of 9 sent)

April Oaks

🔥 New reply — respond now.

🔁 Unapproved store · Touch 3 of 9 sent — next is touch 4, due Sat, Nov 7

Due 11/7/2026, 1:29:03 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Stop”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Stop"

Sends to +17572010709

Now

Hi April, this is Shawna with Ares Sportswear. I received your request to stop text updates and updated your preferences immediately. Let me know if you'd prefer we wrap up the Wahoos order via email, or if we should shelve this project for now. Give me a call back at 614-710-1678.

~11:31 AM their time

Hi April, Shawna with Ares Sportswear. Understood, I'll take you off our text updates right away. Should I close out this project for the Wahoos, or would you prefer I send the final details over by email instead?

0 — ResponsesOverdue

AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)

Eric Krywe · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2026, 6:25:28 AM EDT

💬 What they said

Asking for a store

“Hi Shawna, Checking to see if these items were sent from customer service since your last email to them? Thank you, Eric Ares customer service - Please set up a fix for the following items from the last store. Also, please wrap up his fundraising for the store as well. 1. Jess McConnach-Henck - Cup sticker ripped 2. Juliana Dzerens - YM grey Bombers t-shirt - has shirt pulls 3. Christina Martin - Sweatshirt not flow green (it's pea green) - Kristina knows how to fix the color issue. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Eric, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.

📌 Your next task“Follow up with Eric Krywe”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

AOFU · Touch 10 of 11 sent - Maine Central Institute Wrestling- Hoodies for Mike Libby

Mike Libby

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 10 of 11 sent — next is touch 11, due Fri, Nov 13

Due 9/21/2026, 8:00:00 PM EDT

📤 You last reached out Nov 6 (text)

💬 What they said

“Sorry, I was in a class. My only free period is Tuesday from 8-9:20 eastern time.”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

✍️ Your reply

Sends to +12074168596 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

RADD CHEER STORE (Unapproved store · Touch 1 of 9)

Enza Fantauzzi · Team parent

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/26/2026, 4:44:46 PM EDT

💬 What they said

“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

✍️ Your reply

Sends to +13525028357 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

Scioto Darby Advisors Shirts (Quote built · Touch 1 of 9)

Vanessa Marich

🔥 New reply — respond now.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/5/2026, 10:45:22 AM EST

💬 What they said

Has a question or request

“Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time to get the PO from our central office. Is that something we can move forward with now and I will get you the PO as soon as possible (well before 2 weeks)? Thanks! Vanessa [HCSD Logo] Vanessa Marich/ Secretary Scioto Darby Elementary 614 921-6300 5380 Scioto Darby Road Hilliard, OH 43026 Scioto Darby Elementary<https://www.hilliardschools.org/sde/> @sciotodarbyelementaryschool on Facebook Hilliard City Schools<https://www.hilliardschools.org/> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time t…"

📧 They emailed you back — suggested reply

Hi Vanessa, Shawna with Ares Sportswear. I am checking with our production team right now to see if we can start printing before the PO arrives and will let you know by 2 PM. In the meantime, can you send over your finalized sizes and quantities so we are ready to roll?

1 — Do Now

170

Showing 61–70 of 170

📞 Follow-ups due (9)

Oldest: 5 days overdue
1 — Do NowOverdue

Beta Gamma Psi Apparel (Unapproved store · Proof #1 · Touch 5 of 9)

5 days overdue

Dee Walker

📞 Unapproved store — Touch 5/9 due.

🔁 Please send this now — touch 6 would then be due Mon, Nov 16.

Due 11/4/2026, 10:05:03 AM EST

📤 You last reached out Oct 30 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 5 — day 8 follow-up

Sends to +13104216465

~2:08 PM their time

Hey Dee — this is Shawna with Ares Sportswear. Circling back on your store (proof number 1) — it's built and ready to go live the moment you approve it. The sooner it's live the sooner your families can start ordering. Call me back at 614-710-1678 and let's get this done.

~2:11 PM their time

Hey Dee — Shawna with Ares. Your store (proof #1) is still ready and waiting. The sooner it's live the sooner your families can start ordering. Is now a better time to get this approved? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/beta-gamma-psi-apparel-….

1 — Do NowOverdue

Recovery Funnel - Eligible Champion - Tim Burke (Recovery Funnel — Lost Champion · Touch 5 of 7)

5 days overdue

Tim Burke · Athletic Director

📞 Recovery Funnel — Lost Champion — Touch 5/7 due.

🔁 Please send this now — touch 6 would then be due Wed, Dec 9.

Due 11/4/2026, 10:23:15 AM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, touch 5 — day 42 follow-up

Sends to +18622430510

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

~2:03 PM their time

Hey Tim, it's Shawna with Ares Sportswear. Just like the other day when I called, this is a quick follow up about our relationship with you and the team. I meant what I said, I want to be first string for the team apparel, not the backup. Call or text me at 614-710-1678 and let me know how to be useful to the team.

1 — Do NowOverdue

PWER Dance Team Apparel (Unapproved store · Touch 9 of 9)

5 days overdue

Kayla Sullwold

📞 Unapproved store — Touch 9/9 due.

Due 11/4/2026, 3:35:33 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 9 — day 36 follow-up, manager flexibility offer

Sends to +19522888542

~8:02 AM their time

Hey Kayla, Shawna with Ares Sportswear. Still haven't heard back on your store, and I want to be really clear that I've got real flexibility right now to make this work — whatever needs adjusting to get it live for you. I'd hate for that to go to waste. Call or text me back at 614-710-1678 and let's figure it out together.

~8:05 AM their time

Hey Kayla — Shawna with Ares. I've got more room to work with right now on your store than I normally would — products, fundraising, costs, or whatever's holding it up. Let's use it to get a good relationship going. What do you say, what should we do to get this store live with your group? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/pwer-dance-team-apparel….

1 — Do NowOverdue

AOFU · Touch 6 of 11 - Kusilvak Career Academy Athletics (AK)- Reorder Tees and Hoodies for Mary Alexie

5 days overdue

Mary Alexie

📞 AOFU — Touch 6/11 due.

🔁 Please send this now — touch 7 would then be due Tue, Nov 17.

Due 11/4/2026, 4:28:48 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 6 — day 35 follow-up

Sends to +19075916463

~12:14 PM their time

Hey Mary, Shawna with Ares Sportswear. Still haven't heard from you on Kusilvak Career Academy Athletics (AK)- Reorder Tees and Hoodies. I'm hoping we are still working together. If it's timing, budget, or you're just swamped, tell me and I'll work around it for you. I just want to make sure you're in good shape. Call or text me at 614-710-1678. Thanks.

~12:17 PM their time

Hey Mary — Shawna with Ares Sportswear. Checking back on Kusilvak Career Academy Athletics (AK)- Reorder Tees and Hoodies. Whatever's going on, let me know and I'll work with it… just want to help.

1 — Do NowOverdue

The Tribe Apparel Store (Store traffic, no conversion · Touch 6 of 6)

5 days overdue

Don Bayles

📞 Store traffic, no conversion — Touch 6/6 due.

Due 11/4/2026, 4:42:09 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Store traffic, no conversion, touch 6 — day 15, final touch (breakup)

Sends to +14045793128

~12:04 PM their time

Hey Don, it's Shawna with Ares Sportswear. I don't want to keep bothering you if you've moved on. I just never knew what happened — I can see people come and visit the store, I just don't see any buyers. So I don't know what I don't know, and I sure would appreciate it if you're willing to just give me an update as to what happened. If you're still working it through and just need more time, I get it. Or if it's not a fit anymore, that's okay too. Just let me know either way, please. If anything changes, I'm one phone call away at 614-710-1678.

~12:07 PM their time

Hey Don — Shawna with Ares Sportswear. Don't want to keep bothering you if you've moved on — for 2 weeks I can see people visiting the store, just no buyers, and I honestly don't know what happened. Still working it through, or not a fit anymore? Either's fine, just let me know. I'm one call away if anything changes. Here's the link again in case it's easier to reshare: shop.areswear.com/org/the-tribe-apparel-store/.

📌 Your next task“check store build”Overdue 5 days · was due Nov 4Open task in HubSpot →
1 — Do NowOverdue

AOFU · Touch 10 of 11 - Haley Huffines - 2025 Shirts

5 days overdue

Haley Gigliotti

📞 AOFU — Touch 10/11 due.

🔁 Please send this now — touch 11 would then be due Mon, Nov 16.

Due 11/4/2026, 4:42:33 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 10 — day 56 follow-up

Sends to +12147730309

Now

Hey Haley, Shawna with Ares Sportswear. I haven't heard back, so I'm guessing you've moved on for this year — I understand if so. But if you still need help getting Haley Huffines Shirts figured out, I'm here, and I still want to keep a good relationship with the team either way. Call or text me at 614-710-1678.

~10:31 AM their time

Hey Haley — Shawna with Ares Sportswear. Figuring you've moved on for this year with Haley Huffines Shirts. But if you still need a hand I can pull it off for you.

1 — Do NowOverdue

Recovery Funnel - Eligible Champion - Natalie Martinez (Recovery Funnel — Lost Champion · Touch 3 of 7)

5 days overdue

Natalie Martinez · Coach

📞 Recovery Funnel — Lost Champion — Touch 3/7 due.

🔁 Please send this now — touch 4 would then be due Wed, Dec 9.

Due 11/4/2026, 4:44:17 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, touch 3 — day 10 follow-up

Sends to +19094184256

~9:04 AM their time

Hey Natalie, it's Shawna with Ares Sportswear. Wanted to let you know we've got some good options if anything small comes up for the team, camp shirts, coach gear, that kind of thing. Call or text me at 614-710-1678 whenever.

~9:07 AM their time

Hey Natalie — Shawna with Ares Sportswear. I assume it's off season so nothing urgent. Got good options ready if anything small comes up for the team — camp shirts, coach gear, whatever. Here whenever you need me so please let me know what is next for the team, and when so we can plan.

1 — Do NowOverdue

Ashdown HS Baseball Apparel - Perpetual (Unapproved store · Touch 7 of 9)

5 days overdue

Jimmy Phillips

📞 Unapproved store — Touch 7/9 due.

🔁 Please send this now — touch 8 would then be due Mon, Nov 16.

Due 11/4/2026, 4:48:16 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 7 — day 22 follow-up

Sends to +18322179948

Now

Hey Jimmy — this is Shawna with Ares Sportswear. Still thinking about your store — it's built and ready whenever you are. If the timing has been off just call me back at 614-710-1678 and let me know where things stand. I'll work around your schedule.

~10:31 AM their time

Hey Jimmy — Shawna with Ares. Your store is still ready and waiting for you. If the timing hasn't been right just let me know where things stand — I'll work around your schedule. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….

1 — Do NowOverdue

Shenandoah Valley Football Store - Perpetual (Unapproved store · Touch 7 of 9)

5 days overdue

Tommy Schreppel

📞 Unapproved store — Touch 7/9 due.

🔁 Please send this now — touch 8 would then be due Mon, Nov 16.

Due 11/4/2026, 4:48:22 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 7 — day 22 follow-up

Sends to +15703800340

Now

Hey Tommy — this is Shawna with Ares Sportswear. Still thinking about your store — it's built and ready whenever you are. If the timing has been off just call me back at 614-710-1678 and let me know where things stand. I'll work around your schedule.

~11:31 AM their time

Hey Tommy — Shawna with Ares. Your store is still ready and waiting for you. If the timing hasn't been right just let me know where things stand — I'll work around your schedule. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….

1 — Do NowOverdue

768599- Navy men's club soccer shirts (Deferred Op-Bulk)

Cooper Alahverdian

📅 Deferred until Nov 4 — that date has arrived, follow up now.

Not part of a numbered touch sequence

Due 11/4/2026, 7:00:00 AM EST

📤 You last reached out Oct 19 (text)

View in HubSpot →
📌 Your next task“QFU”Overdue 5 days · was due Nov 4Open task in HubSpot →

2 — Do Next

11

Showing 11–11 of 11

2 — Do NextSLA not defined

Serrano HS Basketball Apparel (Deferred Opp-Store)

Jon Beck

📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →

3 — Do Every Day

23

Showing 11–20 of 23

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Westford Academy - 2026 basketball tees

Russ Coward

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/29/2026, 8:00:00 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16173120180

Now

Hey Russ, it's Shawna with Ares Sportswear. It was about a year ago that you did Westford Academy basketball tees with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:31 AM their time

Hey Russ — Shawna with Ares Sportswear. Coming up on a year since the Westford Academy basketball tees shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - 759099

Sierra Uchima-Pyun · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 10/30/2026, 4:42:55 PM EDT

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18086799955

~8:09 AM their time

Hey Sierra, it's Shawna with Ares Sportswear. It was about a year ago that we worked together, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:12 AM their time

Hey Sierra — Shawna with Ares Sportswear. Coming up on a year since we worked together last. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Columbus Academy - 2025 Little Dribblers

Tigeria Miller

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/5/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +16143658675

Now

Hey Tigeria, it's Shawna with Ares Sportswear. It was about a year ago that you did Columbus Academy Little Dribblers with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:31 AM their time

Hey Tigeria — Shawna with Ares Sportswear. Coming up on a year since the Columbus Academy Little Dribblers shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Irvington High School Cheer 2025

Rowena Cowan · Coach

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/6/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +14088306886

Now

Hey Rowena, it's Shawna with Ares Sportswear. It was about a year ago that you did Irvington High School Cheer with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:31 AM their time

Hey Rowena — Shawna with Ares Sportswear. Coming up on a year since the Irvington High School Cheer shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“New Build - separate store for varsity and JV, spiritwear cheer and basic irvington hs . YES fundraising. - gray shirt with hawaiian flower on black shirt practice shirt.”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Dance Unlimited - 2026 Recital Shirts

Gretchen Novak · Business contact

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/7/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to (612)221-7376

Now

Hey Gretchen, it's Shawna with Ares Sportswear. It was about a year ago that you did Dance Unlimited Recital Shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:31 AM their time

Hey Gretchen — Shawna with Ares Sportswear. Coming up on a year since the Dance Unlimited Recital Shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Crater HS Cheerleading- for Wendy Schmidt

Wendy Schmidt · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758707), 129 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758293), 114 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/8/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

Now

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:31 AM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella

Mike Mazella

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19175336297

Now

Hey Mike, it's Shawna with Ares Sportswear. It was about a year ago that you did Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:31 AM their time

Hey Mike — Shawna with Ares Sportswear. Coming up on a year since the Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Baltimore Leadership - Tees, Hoodies, Warm ups

Andrea Carrington

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 443-692-7395

Now

Hey Andrea, it's Shawna with Ares Sportswear. It was about a year ago that you did Baltimore Leadership - Tees, Hoodies, Warm ups with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~11:31 AM their time

Hey Andrea — Shawna with Ares Sportswear. Coming up on a year since the Baltimore Leadership - Tees, Hoodies, Warm ups shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Emek Hebrew - 2025 senior shirts

Moshe Tropper

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18183953294

Now

Hey Moshe, it's Shawna with Ares Sportswear. It was about a year ago that you did Emek Hebrew senior shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~8:31 AM their time

Hey Moshe — Shawna with Ares Sportswear. Coming up on a year since the Emek Hebrew senior shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DaySLA not defined

Infinity Dance Studio Apparel (Rep Working on Request)

Michelle Joyce

Ensure the request is progressing.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Team store request — store_request_ready has no verdict for this request type (likely Re-open or Perpetual Store, which the formula doesn't check yet)

Sends to +16094389199

Now

Hi Michelle, this is Shawna with Ares Sportswear. I got your request for Infinity Dance Studio Apparel — I'll take a look today and give you a call back at 614-710-1678 by end of day with next steps.

~11:31 AM their time

Hi Michelle, Shawna with Ares Sportswear. Got your request for Infinity Dance Studio Apparel — I'll take a look today and follow up by end of day with next steps. Anything urgent on your timeline I should know about?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
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Last refreshed: 11/9/2026, 11:12:03 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)