Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
17Showing 11–17 of 17
📞 Follow-ups due (1)
Oldest: 2 days overdueLynnhaven Wahoos Baseball Apparel (Unapproved store · Proof #1 · Touch 3 of 9 sent)
April Oaks
🔥 New reply — respond now.
🔁 Unapproved store · Touch 3 of 9 sent — next is touch 4, due Sat, Nov 7
Due 11/7/2026, 1:29:03 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +17572010709
Hi April, this is Shawna with Ares Sportswear. I received your request to stop text updates and updated your preferences immediately. Let me know if you'd prefer we wrap up the Wahoos order via email, or if we should shelve this project for now. Give me a call back at 614-710-1678.
Hi April, Shawna with Ares Sportswear. Understood, I'll take you off our text updates right away. Should I close out this project for the Wahoos, or would you prefer I send the final details over by email instead?
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
AOFU · Touch 4 of 11 sent - Eastside Pride Wrestling Club Apparel 2025
David Duplissis
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 1:46:08 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Wrong number”
Responding to their reply: "Wrong number"
Sends to +14058504934
Hi David, this is Shawna with Ares Sportswear. Sorry about the mix-up reaching you regarding Eastside Pride Wrestling Club's apparel. If you know who is handling the team's gear this season, please pass along their name or contact info. Give me a call back at 614-710-1678.
Hi David, Shawna with Ares Sportswear. Sorry about that! Could you point me to the right contact for Eastside Pride Wrestling Club's apparel this season?
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
1 — Do Now
173Showing 11–20 of 173
📞 Follow-ups due (10)
Oldest: 20 days overdueSussex County Community College Wrestling Apparel (Holiday store re-merch · Touch 1 of 4)
20 days overdue
Nick Barzano
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/20/2026, 8:00:00 AM EDT
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +19737874109
Hey Nick, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Nick — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Beavercreek HS Band 2026 (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Jeff Sydelko
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +19374121636
Hey Jeff, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Jeff — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Osbourn Park High School Volleyball (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Julie Macdonald
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +17037891322
Hey Julie, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Julie — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Cristo Rey Cheer Store (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Brittney Padgett
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +14844754773
Hey Brittney, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Brittney — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Raptor Dinosaur Football - Perpetual (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Cyle Wolfgang
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +18145982117
Hey Cyle, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Cyle — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Brandon Cowboys Football (Perpetual) (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Ken Gray
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +18134034264
Hey Ken, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Ken — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Turn 2 Baseball (Perpetual) (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Deana Citrola
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +12392461195
Hey Deana, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Deana — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Uniondale HS Girls Volleyball 2026 (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Dan Splendore
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +1(516302-6017
Hey Dan, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Dan — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Millard School District Store 2026 (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Breanne Johnson
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to +14354061667
Hey Breanne, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Breanne — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
Booker T Washington School Uniforms (Perpetual) (Holiday store re-merch · Touch 1 of 4)
19 days overdue
Rashida Ford · School administrator
📞 Holiday store re-merch — Touch 1/4 due.
Can't deferDue 10/21/2026, 8:00:00 AM EDT
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 1 — the first message
Sends to (443)240-7409
Hey Rashida, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.
Hey Rashida — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?
2 — Do Next
12Showing 11–12 of 12
South Sumter Spiritwear (Generating Revenue)
Kevin Winter
Support and grow active store revenue.
Can't deferTeam Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet
📤 You last reached out Oct 29 (text)
View in HubSpot →Team store — already generating revenue, checking in on how it's going
Sends to +13526030272
Hi Kevin, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.
Hi Kevin, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/south-sumter-spiritwear/. Anything you need from us to help keep it moving, or any push you'd like to do?
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 9:57:42 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)