Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
1 — Do Now
170Showing 61–70 of 170
📞 Follow-ups due (9)
Oldest: 5 days overdueBeta Gamma Psi Apparel (Unapproved store · Proof #1 · Touch 5 of 9)
5 days overdue
Dee Walker
📞 Unapproved store — Touch 5/9 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 10:05:03 AM EST
📤 You last reached out Oct 30 (text)
View in HubSpot →Unapproved store, touch 5 — day 8 follow-up
Sends to +13104216465
Hey Dee — this is Shawna with Ares Sportswear. Circling back on your store (proof number 1) — it's built and ready to go live the moment you approve it. The sooner it's live the sooner your families can start ordering. Call me back at 614-710-1678 and let's get this done.
Hey Dee — Shawna with Ares. Your store (proof #1) is still ready and waiting. The sooner it's live the sooner your families can start ordering. Is now a better time to get this approved? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/beta-gamma-psi-apparel-….
Recovery Funnel - Eligible Champion - Tim Burke (Recovery Funnel — Lost Champion · Touch 5 of 7)
5 days overdue
Tim Burke · Athletic Director
📞 Recovery Funnel — Lost Champion — Touch 5/7 due.
🔁 Please send this now — touch 6 would then be due Wed, Dec 9.
Due 11/4/2026, 10:23:15 AM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Recovery Funnel — Lost Champion, touch 5 — day 42 follow-up
Sends to +18622430510
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Tim, it's Shawna with Ares Sportswear. Just like the other day when I called, this is a quick follow up about our relationship with you and the team. I meant what I said, I want to be first string for the team apparel, not the backup. Call or text me at 614-710-1678 and let me know how to be useful to the team.
PWER Dance Team Apparel (Unapproved store · Touch 9 of 9)
5 days overdue
Kayla Sullwold
📞 Unapproved store — Touch 9/9 due.
Due 11/4/2026, 3:35:33 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 9 — day 36 follow-up, manager flexibility offer
Sends to +19522888542
Hey Kayla, Shawna with Ares Sportswear. Still haven't heard back on your store, and I want to be really clear that I've got real flexibility right now to make this work — whatever needs adjusting to get it live for you. I'd hate for that to go to waste. Call or text me back at 614-710-1678 and let's figure it out together.
Hey Kayla — Shawna with Ares. I've got more room to work with right now on your store than I normally would — products, fundraising, costs, or whatever's holding it up. Let's use it to get a good relationship going. What do you say, what should we do to get this store live with your group? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/pwer-dance-team-apparel….
AOFU · Touch 6 of 11 - Kusilvak Career Academy Athletics (AK)- Reorder Tees and Hoodies for Mary Alexie
5 days overdue
Mary Alexie
📞 AOFU — Touch 6/11 due.
🔁 Please send this now — touch 7 would then be due Tue, Nov 17.
Due 11/4/2026, 4:28:48 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 6 — day 35 follow-up
Sends to +19075916463
Hey Mary, Shawna with Ares Sportswear. Still haven't heard from you on Kusilvak Career Academy Athletics (AK)- Reorder Tees and Hoodies. I'm hoping we are still working together. If it's timing, budget, or you're just swamped, tell me and I'll work around it for you. I just want to make sure you're in good shape. Call or text me at 614-710-1678. Thanks.
Hey Mary — Shawna with Ares Sportswear. Checking back on Kusilvak Career Academy Athletics (AK)- Reorder Tees and Hoodies. Whatever's going on, let me know and I'll work with it… just want to help.
The Tribe Apparel Store (Store traffic, no conversion · Touch 6 of 6)
5 days overdue
Don Bayles
📞 Store traffic, no conversion — Touch 6/6 due.
Due 11/4/2026, 4:42:09 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Store traffic, no conversion, touch 6 — day 15, final touch (breakup)
Sends to +14045793128
Hey Don, it's Shawna with Ares Sportswear. I don't want to keep bothering you if you've moved on. I just never knew what happened — I can see people come and visit the store, I just don't see any buyers. So I don't know what I don't know, and I sure would appreciate it if you're willing to just give me an update as to what happened. If you're still working it through and just need more time, I get it. Or if it's not a fit anymore, that's okay too. Just let me know either way, please. If anything changes, I'm one phone call away at 614-710-1678.
Hey Don — Shawna with Ares Sportswear. Don't want to keep bothering you if you've moved on — for 2 weeks I can see people visiting the store, just no buyers, and I honestly don't know what happened. Still working it through, or not a fit anymore? Either's fine, just let me know. I'm one call away if anything changes. Here's the link again in case it's easier to reshare: shop.areswear.com/org/the-tribe-apparel-store/.
AOFU · Touch 10 of 11 - Haley Huffines - 2025 Shirts
5 days overdue
Haley Gigliotti
📞 AOFU — Touch 10/11 due.
🔁 Please send this now — touch 11 would then be due Mon, Nov 16.
Due 11/4/2026, 4:42:33 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 10 — day 56 follow-up
Sends to +12147730309
Hey Haley, Shawna with Ares Sportswear. I haven't heard back, so I'm guessing you've moved on for this year — I understand if so. But if you still need help getting Haley Huffines Shirts figured out, I'm here, and I still want to keep a good relationship with the team either way. Call or text me at 614-710-1678.
Hey Haley — Shawna with Ares Sportswear. Figuring you've moved on for this year with Haley Huffines Shirts. But if you still need a hand I can pull it off for you.
Recovery Funnel - Eligible Champion - Natalie Martinez (Recovery Funnel — Lost Champion · Touch 3 of 7)
5 days overdue
Natalie Martinez · Coach
📞 Recovery Funnel — Lost Champion — Touch 3/7 due.
🔁 Please send this now — touch 4 would then be due Wed, Dec 9.
Due 11/4/2026, 4:44:17 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Recovery Funnel — Lost Champion, touch 3 — day 10 follow-up
Sends to +19094184256
Hey Natalie, it's Shawna with Ares Sportswear. Wanted to let you know we've got some good options if anything small comes up for the team, camp shirts, coach gear, that kind of thing. Call or text me at 614-710-1678 whenever.
Hey Natalie — Shawna with Ares Sportswear. I assume it's off season so nothing urgent. Got good options ready if anything small comes up for the team — camp shirts, coach gear, whatever. Here whenever you need me so please let me know what is next for the team, and when so we can plan.
Ashdown HS Baseball Apparel - Perpetual (Unapproved store · Touch 7 of 9)
5 days overdue
Jimmy Phillips
📞 Unapproved store — Touch 7/9 due.
🔁 Please send this now — touch 8 would then be due Mon, Nov 16.
Due 11/4/2026, 4:48:16 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 7 — day 22 follow-up
Sends to +18322179948
Hey Jimmy — this is Shawna with Ares Sportswear. Still thinking about your store — it's built and ready whenever you are. If the timing has been off just call me back at 614-710-1678 and let me know where things stand. I'll work around your schedule.
Hey Jimmy — Shawna with Ares. Your store is still ready and waiting for you. If the timing hasn't been right just let me know where things stand — I'll work around your schedule. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
Shenandoah Valley Football Store - Perpetual (Unapproved store · Touch 7 of 9)
5 days overdue
Tommy Schreppel
📞 Unapproved store — Touch 7/9 due.
🔁 Please send this now — touch 8 would then be due Mon, Nov 16.
Due 11/4/2026, 4:48:22 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 7 — day 22 follow-up
Sends to +15703800340
Hey Tommy — this is Shawna with Ares Sportswear. Still thinking about your store — it's built and ready whenever you are. If the timing has been off just call me back at 614-710-1678 and let me know where things stand. I'll work around your schedule.
Hey Tommy — Shawna with Ares. Your store is still ready and waiting for you. If the timing hasn't been right just let me know where things stand — I'll work around your schedule. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
768599- Navy men's club soccer shirts (Deferred Op-Bulk)
Cooper Alahverdian
📅 Deferred until Nov 4 — that date has arrived, follow up now.
Not part of a numbered touch sequence
Due 11/4/2026, 7:00:00 AM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 11:12:03 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)