Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
1 — Do Now
169Showing 91–100 of 169
📞 Follow-ups due (6)
Oldest: 5 days overdueFlorida Gators Club Field Hockey Apparel (Unapproved store · Touch 8 of 9)
5 days overdue
Isabella Hyde
📞 Unapproved store — Touch 8/9 due.
🔁 Please send this now — touch 9 would then be due Mon, Nov 16.
Due 11/4/2026, 5:18:11 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 8 — day 29 follow-up, manager flexibility offer
Sends to +16173666626
Hey Isabella, Shawna with Ares Sportswear. I brought your store up with my manager, and honestly, he flat out told me to make sure you get whatever you need to get this live and get your families ordering. We want your team's business. This means store changes, fundraising improvement, price adjustments, or anything else stopping you that we have not thought of. He wants me to get a working relationship established with you and the team. So please call or text me back at 614-710-1678.
Hey Isabella — Shawna with Ares. Talked to my manager about your store — he told me to do whatever it takes to get the relationship with you and your team. What needs changed to make the store work for you? Designs? Pricing? Fundraising? I just got a lot of flexibility to help, so please give feedback. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
Wilkinson County HS Football Apparel (Unapproved store · Touch 9 of 9)
5 days overdue
Alasha Brown
📞 Unapproved store — Touch 9/9 due.
Due 11/4/2026, 5:18:14 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 9 — day 36 follow-up, manager flexibility offer
Sends to +16018126641
Hey Alasha, Shawna with Ares Sportswear. Still haven't heard back on your store, and I want to be really clear that I've got real flexibility right now to make this work — whatever needs adjusting to get it live for you. I'd hate for that to go to waste. Call or text me back at 614-710-1678 and let's figure it out together.
Hey Alasha — Shawna with Ares. I've got more room to work with right now on your store than I normally would — products, fundraising, costs, or whatever's holding it up. Let's use it to get a good relationship going. What do you say, what should we do to get this store live with your group? Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
767819 Cristo Rey Soccer - Shirts (Quote built · Touch 9 of 9)
5 days overdue
Miguel Limon
📞 Quote built — Touch 9/9 due.
Due 11/4/2026, 5:19:14 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Quote built, touch 9 — day 36 follow-up, manager flexibility offer
Sends to +12102692439
Hey Miguel, Shawna with Ares Sportswear. Still haven't heard back on Cristo Rey Soccer - Shirts and I want to be really clear that I've got real flexibility right now to make this work, more than usual. I'd hate for that to go to waste. Call or text me back at 614-710-1678 and let's figure it out together.
Hey Miguel — Shawna with Ares. I've got more room to work with right now on Cristo Rey Soccer - Shirts than I normally would — pricing, timeline, whatever's holding it up. Let's use it to get a good relationship going. What do you say, what should we do to move forward with this quote you got from us?
Rancho Mirage Cheer Apparel - Perpetual (Unapproved store · Touch 7 of 9)
5 days overdue
Amina Tanovic
📞 Unapproved store — Touch 7/9 due.
🔁 Please send this now — touch 8 would then be due Mon, Nov 16.
Due 11/4/2026, 5:19:52 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 7 — day 22 follow-up
Sends to +17607666038
Hey Amina — this is Shawna with Ares Sportswear. Still thinking about your store — it's built and ready whenever you are. If the timing has been off just call me back at 614-710-1678 and let me know where things stand. I'll work around your schedule.
Hey Amina — Shawna with Ares. Your store is still ready and waiting for you. If the timing hasn't been right just let me know where things stand — I'll work around your schedule. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
AOFU · Touch 5 of 11 - South Lake Cheer - 2025 backpacks
4 days overdue
Lacie Mitchell
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/5/2026, 12:36:52 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +1(703944-0047
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on South Lake Cheer backpacks and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on South Lake Cheer backpacks but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
AOFU · Touch 4 of 11 - Maeser Elementary - 2205 Tees
4 days overdue
Pennie Jackson
📞 AOFU — Touch 4/11 due.
🔁 Please send this now — touch 5 would then be due Mon, Nov 16.
Due 11/5/2026, 12:47:04 PM EST
📤 You last reached out Oct 28 (voicemail)
View in HubSpot →AOFU, touch 4 — day 21 follow-up
Sends to +14357813160
Hey Pennie, Shawna with Ares Sportswear. I haven't heard back yet from you on Maeser Elementary - 2205 Tees, so wanted to check in directly. Can you let me know what's going on this year? Please call or text me back at 614-710-1678, I want to get this figured out with you and make sure everything goes well.
Hey Pennie — Shawna with Ares Sportswear, left you a voicemail. Still haven't heard back on Maeser Elementary - 2205 Tees. Everything good on your end?
CrossFit BlueDog Apparel (Unapproved store · Proof #2 · Touch 1 of 9)
4 days overdue
Kurt Beckman
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/5/2026, 3:00:41 AM EST
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +15412103819
Hey Kurt — this is Shawna with Ares Sportswear. Your store (proof number 2) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Kurt — Shawna with Ares Sportswear. Here's the link to your store (proof #2): admin.areswear.com/proof/crossfit-bluedog-appare… — let me know if you're ready to approve it, or if you'd like any changes first.
769249 Harding HS Wrestling Long Sleeve Shirts (Deferred Op-Bulk)
Trent Ramsey
📅 Deferred until Nov 5 — that date has arrived, follow up now.
Not part of a numbered touch sequence
Due 11/5/2026, 7:00:00 AM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →Pennsylvania Sharks Apparel (Unapproved store · Proof #2 · Touch 1 of 9)
4 days overdue
Joseph Myrick
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/5/2026, 12:04:37 PM EST
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to 7175423006
Hey Joseph — this is Shawna with Ares Sportswear. Your store (proof number 2) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Joseph — Shawna with Ares Sportswear. Here's the link to your store (proof #2): admin.areswear.com/proof/pennsylvania-sharks-app… — let me know if you're ready to approve it, or if you'd like any changes first.
Reanne Klein submitted Team Store (Prospecting · Touch 1 of 12)
4 days overdue
Reanne Klein
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/5/2026, 12:14:18 PM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +13605107916
Hey Reanne — this is Shawna with Ares Sportswear. Got your request for Reanne Klein submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.
Hey Reanne — Shawna with Ares Sportswear. Got your request for Reanne Klein submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 12:01:23 PM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)