Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
1 — Do Now
169Showing 101–110 of 169
📞 Follow-ups due (9)
Oldest: 4 days overdue768627/768628-Littlestown Track & Field Apparel (Quote built · Touch 6 of 9)
4 days overdue
Brittany Hanchett
📞 Quote built — Touch 6/9 due.
🔁 Please send this now — touch 7 would then be due Mon, Nov 16.
Due 11/5/2026, 12:49:46 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →Quote built, touch 6 — day 15 follow-up
Sends to +17173577900
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Brittany — this is Shawna with Ares Sportswear. Following up again on /768628-Littlestown Track & Field Apparel. I turned around a similar order fast for another program and I'd love to do the same for you. Call me back at 614-710-1678 and let's get this moving.
AOFU · Touch 6 of 11 - Milford HS Field Hockey - 2025 Apparel
4 days overdue
Andrea McPike
📞 AOFU — Touch 6/11 due.
🔁 Please send this now — touch 7 would then be due Tue, Nov 17.
Due 11/5/2026, 12:55:38 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →AOFU, touch 6 — day 35 follow-up
Sends to +13024246399
Hey Andrea, Shawna with Ares Sportswear. Still haven't heard from you on Milford HS Field Hockey Apparel. I'm hoping we are still working together. If it's timing, budget, or you're just swamped, tell me and I'll work around it for you. I just want to make sure you're in good shape. Call or text me at 614-710-1678. Thanks.
Hey Andrea — Shawna with Ares Sportswear. Checking back on Milford HS Field Hockey Apparel. Whatever's going on, let me know and I'll work with it… just want to help.
1OFU: 764314 Minisink Valley Football - 2026 Apparel (1st order follow-up (Bulk) · Touch 5 of 5)
4 days overdue
Andrew Fenner
📞 1st order follow-up (Bulk) — Touch 5/5 due.
Due 11/5/2026, 1:08:43 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →1st order follow-up (Bulk), touch 5 — day 24 follow-up, final touch
Sends to +18453132128
Hey Andrew — this is Shawna from Ares Sportswear, following up on that order we shipped to you about a month ago. Hope all is well. Want to let you know that we're running a really good price right now on bulk t-shirts — so if you need some custom t-shirts or anything else, I'd love to hear back from you. Hope the season's going great, and I hope you have a great day.
Hey Andrew — Shawna with Ares Sportswear. Following up on that order from about a month ago — hope everything's going great! We've got really good pricing right now on bulk t-shirts if you need anything for the team. Hope you have a great day too!
1OFU: Tristar Volleyball 2026 (1st order follow-up (Team Store) · Touch 3 of 5)
4 days overdue
Carl Bott
📞 1st order follow-up (Team Store) — Touch 3/5 due.
🔁 Please send this now — touch 4 would then be due Mon, Nov 16.
Due 11/5/2026, 1:08:55 PM EST
View in HubSpot →1st order follow-up (Team Store), touch 3 — day 10 follow-up
Sends to +16155710177
Hey Carl — this is Shawna with Ares Sportswear. Hadn't heard back, and I'm hoping that just means the store's running smoothly for you. While I've got you, I wanted to mention we've also got great pricing right now on bulk orders — t-shirts, hoodies, and more — if the team ever needs anything outside the store. Call or text me back at 614-710-1678.
Hey Carl — Shawna with Ares Sportswear. Hope the store's still going great! Quick note — In addition to online stores we've also got great pricing right now on bulk t-shirts, hoodies, and more if you need anything extra for the team.
Coral Shores Soccer Apparel Store (Store no traffic · Touch 8 of 12)
4 days overdue
Tabbatha Chesler
📞 Store no traffic — Touch 8/12 due.
🔁 Please send this now — touch 9 would then be due Mon, Nov 16.
Due 11/5/2026, 1:35:08 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →Store no traffic, touch 8 — day 16
Sends to 786.661.7770
Hey Tabbatha, it's Shawna with Ares Sportswear. I'm just stuck until I hear back from you. That team store we built together is live — your team could start shopping it as soon as they get the link. I have the ability to make changes upon your request if we did something that's causing you problems. Call or text me at 614-710-1678.
Hey Tabbatha — Shawna with Ares Sportswear. Still no visitors on the store. I can change things, but I need to know what you want me to work on. Here's the link again in case it's easier to reshare: shop.areswear.com/org/coral-shores-high-school-h….
South Tahoe Pop Warner Football & Cheer Apparel (Store traffic, no conversion · Touch 6 of 6)
4 days overdue
Abigail Sylvia
📞 Store traffic, no conversion — Touch 6/6 due.
Due 11/5/2026, 1:40:11 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →Store traffic, no conversion, touch 6 — day 15, final touch (breakup)
Sends to +15305213795
Hey Abigail, it's Shawna with Ares Sportswear. I don't want to keep bothering you if you've moved on. I just never knew what happened — I can see people come and visit the store, I just don't see any buyers. So I don't know what I don't know, and I sure would appreciate it if you're willing to just give me an update as to what happened. If you're still working it through and just need more time, I get it. Or if it's not a fit anymore, that's okay too. Just let me know either way, please. If anything changes, I'm one phone call away at 614-710-1678.
Hey Abigail — Shawna with Ares Sportswear. Don't want to keep bothering you if you've moved on — for 2 weeks I can see people visiting the store, just no buyers, and I honestly don't know what happened. Still working it through, or not a fit anymore? Either's fine, just let me know. I'm one call away if anything changes. Here's the link again in case it's easier to reshare: shop.areswear.com/org/south-tahoe-pop-warner-foo….
AOFU · Touch 5 of 11 - Canal Winchester HS Lax 2025
4 days overdue
Vic Paini
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/5/2026, 1:47:01 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +16144252664
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on Canal Winchester HS Lax and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on Canal Winchester HS Lax but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
Mifflin Sharks Cheer & Football (Perpetual) (Store no traffic · Touch 12 of 12)
4 days overdue
Brittney Nowlin · Coach
📞 Store no traffic — Touch 12/12 due.
Due 11/5/2026, 1:48:30 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →Store no traffic, touch 12 — day 44, final touch
Sends to +16145060033
Hey Brittney, it's Shawna with Ares Sportswear. This'll be my last check-in for now on the store — I've offered merch changes and gift codes along the way, and I still would love to help make this work whenever you're ready. If now's just not the time, no hard feelings at all. Reach out anytime and I'll pick it right back up. Call or text me at 614-710-1678.
Hey Brittney — Shawna with Ares Sportswear. Last one from me for now on the store. The offer's still there whenever you want it — merch changes, gift code, whatever helps. No pressure — just reach out when you're ready. Here's the link again in case it's easier to reshare: shop.areswear.com/org/mifflin-sharks-cheer-footb….
Recovery Funnel - Eligible Keeper - Amber Drewnowski (Recovery Funnel — Lost Keeper · Touch 3 of 9)
4 days overdue
Amber Drewnowski
📞 Recovery Funnel — Lost Keeper — Touch 3/9 due.
Due 11/5/2026, 2:44:12 PM EST
📤 You last reached out Oct 6 (text)
View in HubSpot →Recovery Funnel — Lost Keeper, touch 3 — day 35 follow-up
Sends to +17072805776
Hey Amber, it's Shawna with Ares Sportswear. Just checking back in — we've got some nice T-shirt specials going on right now for the end of the regular season, and if you're thinking about banquet gifts, I've got some good ideas I could run by you. Let me know if either one's worth talking through. Call or text me at 614-710-1678.
Hey Amber — Shawna with Ares Sportswear. Checking in again — got some nice T-shirt specials going for end of season or postseason, plus some good banquet gift ideas if you want to hear them. Would you like to get that planned out?
Just Be Dance Academy Apparel (Unapproved store · Proof #1 · Touch 1 of 9)
4 days overdue
Melissa Camarata
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/5/2026, 2:00:10 PM EST
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +17045196618
Hey Melissa — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Melissa — Shawna with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/just-be-dance-academy-a… — let me know if you're ready to approve it, or if you'd like any changes first.
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 12:01:23 PM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)