REP MACHINE
Shawna Smith

Shawna Smith

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 17 · Do Now 173 · Do Next 12 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 71 · Win-Back 166
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0 — Responses

17

Showing 1–10 of 17

📞 Follow-ups due (5)

Oldest: 19 days overdue
0 — ResponsesOverdue

Fairbanks Soccer (perpetual) (Holiday store re-merch)

Kim Thorley · PTO leader

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

Can't defer

Due 10/21/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

Reply in HubSpot →

They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.

📌 Your next task“Return Call - Nov. 4”Overdue 4 days · was due Nov 5Open task in HubSpot →
0 — ResponsesOverdue

Patriots Football Apparel (Store no traffic · Touch 5 of 12 sent)

Pete Lafaille

🔥 New reply — respond now.

🔁 Store no traffic · Touch 5 of 12 sent — next is touch 6, due Sun, Nov 1

Due 11/1/2026, 10:32:34 AM EST

📤 You last reached out Oct 30 (text)

💬 What they said

Asking for a store

“Good morning can you please share link for the team store.”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Good morning can you please share link for the team store."

Sends to +15165439518

~12:14 PM their time

Hi Pete, this is Shawna with Ares Sportswear. I just sent over the link to your team store so you can review it. Please take a look and decide if you're ready to open it up, or if there are any changes we need to make first. Give me a call back at 614-710-1678.

~12:17 PM their time

Hi Pete, Shawna with Ares Sportswear. Here is your team store link: shop.areswear.com/org/lafayette-educational-comp… . Please take a look and let me know if everything looks ready to launch, or if you'd like to make any adjustments first.

0 — ResponsesOverdue

AOFU · Touch 2 of 11 sent - Cypress Creek Wrestling 2025

Doug Hennighan

🔥 New reply — respond now.

🔁 AOFU · Touch 2 of 11 sent — next is touch 3, due Wed, Nov 4

Due 11/4/2026, 4:49:11 PM EST

💬 What they said

Has a question or request

“Can you please resend the payment link with the updated payment Thanks, Coach Hennighan”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →

🤖 Suggested next step

Move to Connected — Coach Hennighan is asking to complete payment on the order, confirming their commitment to move forward.

Suggested messageNeeds review before sending

Responding to their reply: "Can you please resend the payment link with the updated payment Thanks, Coach Hennighan"

📧 They emailed you back — suggested reply

Hi Doug, Shawna with Ares Sportswear. I am looking into your updated balance now and will email that new payment link over to you by 2:00 PM today. Once you review it, can you confirm if you'll be paying by card so I can mark the order approved right away?

0 — ResponsesOverdue

Ridgewood Generals Football & Cheer (Perpetual) (Unapproved store · Touch 8 of 9 sent)

Amber Severt

🔥 New reply — respond now.

🔁 Unapproved store · Touch 8 of 9 sent — next is touch 9, due Wed, Nov 4

Due 11/4/2026, 5:19:27 PM EST

📤 You last reached out Oct 28 (text)

💬 What they said

Has a question or request

“I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for the school?”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "I just have a few questions about the process. How do you guys get paid? How do I get paid? How do I make the money for …"

Sends to +17402948423

Now

Hi Amber, this is Shawna with Ares Sportswear. Customers pay online directly through your store, we add your chosen markup to each item, and we cut a check directly to the school for 100% of that profit as soon as it closes. Let me know if a $5 or $10 markup fits your goal best so I can get those pricing tiers built out for you. Give me a call back at 614-710-1678.

~10:59 AM their time

Hi Amber, Shawna with Ares Sportswear. Customers pay directly through the online store at checkout, we add your chosen fundraising markup to each item, and Ares cuts a check directly to the school for that profit once the store closes. Does a $5 or $10 markup per item work best for your fundraising goal, or would you like to hop on a quick 5-minute call today to set those numbers?

📌 Your next task“check she send new logos”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

University of Kentucky Wildcats Swimming Apparel (Unapproved store · Touch 2 of 9 sent)

Shelby Rockwell

🔥 New reply — respond now.

🔁 Unapproved store · Touch 2 of 9 sent — next is touch 3, due Sat, Nov 7

Due 11/7/2026, 1:14:37 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "I got an email saying it went live already it should've been live from Sunday November 1st to Sunday November 8th"

Sends to +16146848316

Now

Hi Shelby, this is Shawna with Ares Sportswear. I am looking into the early launch right now and will follow up with an update by 2:00 PM today. Please confirm if you'd like me to temporarily take the store down right away while I adjust the dates to run November 1st through the 8th. Give me a call back at 614-710-1678.

~10:59 AM their time

Hi Shelby, Shawna with Ares Sportswear. I am looking into the store dates right now and will update you by 2:00 PM today. Do you want me to temporarily close it immediately while I adjust the window to November 1st through November 8th?

0 — ResponsesOverdue

AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)

Eric Krywe · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2026, 6:25:28 AM EDT

💬 What they said

Asking for a store

“Hi Shawna, Checking to see if these items were sent from customer service since your last email to them? Thank you, Eric Ares customer service - Please set up a fix for the following items from the last store. Also, please wrap up his fundraising for the store as well. 1. Jess McConnach-Henck - Cup sticker ripped 2. Juliana Dzerens - YM grey Bombers t-shirt - has shirt pulls 3. Christina Martin - Sweatshirt not flow green (it's pea green) - Kristina knows how to fix the color issue. Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Eric, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.

📌 Your next task“Follow up with Eric Krywe”Overdue 5 days · was due Nov 4Open task in HubSpot →
0 — ResponsesOverdue

AOFU · Touch 10 of 11 sent - Maine Central Institute Wrestling- Hoodies for Mike Libby

Mike Libby

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 10 of 11 sent — next is touch 11, due Fri, Nov 13

Due 9/21/2026, 8:00:00 PM EDT

📤 You last reached out Nov 6 (text)

💬 What they said

“Sorry, I was in a class. My only free period is Tuesday from 8-9:20 eastern time.”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

This contact has other open deals

The reply above might be about one of these instead — check before replying:

✍️ Your reply

Sends to +12074168596 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

RADD CHEER STORE (Unapproved store · Touch 1 of 9)

Enza Fantauzzi · Team parent

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 9/26/2026, 4:44:46 PM EDT

💬 What they said

“No we will not We found another way to raise$$$ Perhaps in the future Ill be contacting you again”

No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.

✍️ Your reply

Sends to +13525028357 from your line · 0/1000
View in HubSpot →
0 — ResponsesOverdue

Scioto Darby Advisors Shirts (Quote built · Touch 1 of 9)

Vanessa Marich

🔥 New reply — respond now.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/5/2026, 10:45:22 AM EST

💬 What they said

Has a question or request

“Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time to get the PO from our central office. Is that something we can move forward with now and I will get you the PO as soon as possible (well before 2 weeks)? Thanks! Vanessa [HCSD Logo] Vanessa Marich/ Secretary Scioto Darby Elementary 614 921-6300 5380 Scioto Darby Road Hilliard, OH 43026 Scioto Darby Elementary<https://www.hilliardschools.org/sde/> @sciotodarbyelementaryschool on Facebook Hilliard City Schools<https://www.hilliardschools.org/> ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Yes we are ready to place. You had mentioned that it takes 2 weeks to get the shirts back. It will also take some time t…"

📧 They emailed you back — suggested reply

Hi Vanessa, Shawna with Ares Sportswear. I am checking with our production team right now to see if we can start printing before the PO arrives and will let you know by 2 PM. In the meantime, can you send over your finalized sizes and quantities so we are ready to roll?

0 — ResponsesOverdue

769583 Green Oaks Performing Arts Warm ups (Quote built · Touch 1 of 9)

Tierrani Jackson

🔥 New reply — respond now.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/6/2026, 5:57:16 PM EST

💬 What they said

“Hey I attached the sizes, names, image of design in the last email [cid:f55f092c-c2d7-48da-97ab-57d826aa16df] ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hey I attached the sizes, names, image of design in the last email [cid:f55f092c-c2d7-48da-97ab-57d826aa16df] __________…"

📧 They emailed you back — suggested reply

Hi Tierrani, Shawna with Ares Sportswear. Thanks for sending over the sizes, names, and design details! What is your hard in-hand date so we can ensure everything arrives on time for Green Oaks Performing Arts?

📌 Your next task“QFU”Overdue 3 days · was due Nov 6Open task in HubSpot →

1 — Do Now

173

Showing 41–50 of 173

📞 Follow-ups due (8)

Oldest: 18 days overdue
1 — Do NowOverdue

Bellflower HS APEX Apparel (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Alison Kawashima

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +19494228716

~8:05 AM their time

Hey Alison, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~8:08 AM their time

Hey Alison — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Maeser Elementary Apparel (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Pennie Jackson

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +14357813160

Now

Hey Pennie, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~8:59 AM their time

Hey Pennie — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Carver MS Cheer Apparel (Perpetual) (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Briahnna Worthy

You also have an older Team Store card for this customer (Carver MS Cheer Apparel - Perpetual), 179 days overdue. It is probably already done. Open it in HubSpot and close it out (won or lost) so it stops coming back. Open it in HubSpot →

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +18645044526

Now

Hey Briahnna, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~10:59 AM their time

Hey Briahnna — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Project Horse Apparel (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Tracy Wheelock

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +12094930023

~8:04 AM their time

Hey Tracy, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~8:07 AM their time

Hey Tracy — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
1 — Do NowOverdue

RBHS Apparel (Perpetual) (Holiday store re-merch · Touch 1 of 4)

18 days overdue

Tia Sherman · Coach

You also have an older Annual Order Follow-up card for this customer (Retain RBHS Pupettes Poms Team Summer 2025 Reopen), 75 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

📞 Holiday store re-merch — Touch 1/4 due.

Can't defer

Due 10/22/2026, 8:00:00 AM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Holiday store re-merch, touch 1 — the first message

Sends to +17084264234

Now

Hey Tia, it's Shawna with Ares Sportswear. It's time to get the store ready for the holiday push. Regardless of if you're in season or not, this will be the second busiest shopping stretch of the whole year for a store like this. And the parents and kids want gifts, so they are really going to appreciate it. Before I make any changes, I'd love your input — anything specific you'd want added? Call or text me at 614-710-1678.

~9:59 AM their time

Hey Tia — Shawna with Ares Sportswear. Time to get the store ready for the holidays! In season or not, this will be the second busiest shopping stretch of the year. And it is the most appreciated from the families' perspectives since they want to get and give gifts. Anything specific you'd want added?

1 — Do NowOverdue

Serrano Dance Apparel (Store no traffic · Touch 2 of 12)

11 days overdue

Kristin Grijalva

📞 Store no traffic — Touch 2/12 due.

🔁 Please send this now — touch 3 would then be due tomorrow.

Due 10/29/2026, 3:07:30 PM EDT

View in HubSpot →
Suggested messageReady to send

Store no traffic, touch 2 — later the same day

Sends to +19099574935

~5:05 PM their time

Hey Kristin, it's Shawna from Ares Sportswear. I just figured I'd better be safe than sorry so I decided to reach out to you one more time today. We haven't seen anyone visit the store you opened yet, which is what's prompting my call. If you haven't had a chance to share the link with your team yet, no worries — just let me know and I can help you get it out to the team. If some other reason is holding you back, I want to fix it. We want you to be confident with the store, and we want your team to appreciate it — happy to take any feedback and remember that I can make adjustments on the fly. Call or text me back at 614-710-1678.

~5:08 PM their time

Hey Kristin — Shawna with Ares Sportswear. Following up before end of day since there is still no visitors on your store. Anything I can do to help get it in front of your team, or is there something about it you'd want changed first? Happy to make adjustments on the fly, just say the word. Here's the link again in case it's easier to reshare: shop.areswear.com/org/serrano-high-school-diamon….

📌 Your next task“build store.”Due todayOpen task in HubSpot →
1 — Do NowOverdue

AOFU · Touch 4 of 11 - Riverside Brookfield Cheer - 2025 BAGS

10 days overdue

Tia Sherman · Coach

You also have an older Annual Order Follow-up card for this customer (Retain RBHS Pupettes Poms Team Summer 2025 Reopen), 75 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

📞 AOFU — Touch 4/11 due.

🔁 Please send this now — touch 5 would then be due Mon, Nov 16.

Due 10/30/2026, 5:57:56 PM EDT

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 4 — day 21 follow-up

Sends to +17084264234

~10:03 AM their time

Hey Tia, Shawna with Ares Sportswear. I haven't heard back yet from you on Riverside Brookfield Cheer BAGS, so wanted to check in directly. Can you let me know what's going on this year? Please call or text me back at 614-710-1678, I want to get this figured out with you and make sure everything goes well.

~10:06 AM their time

Hey Tia — Shawna with Ares Sportswear, left you a voicemail. Still haven't heard back on Riverside Brookfield Cheer BAGS. Everything good on your end?

1 — Do NowOverdue

Recovery Funnel - Eligible Champion - Ronald Thomas (Recovery Funnel — Lost Champion · Touch 5 of 7)

10 days overdue

Ronald Thomas · Coach

📞 Recovery Funnel — Lost Champion — Touch 5/7 due.

🔁 Please send this now — touch 6 would then be due Wed, Dec 9.

Due 10/30/2026, 6:20:04 PM EDT

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, touch 5 — day 42 follow-up

Sends to +14195443308

~2:06 PM their time

Hey Ronald, it's Shawna with Ares Sportswear. Just like the other day when I called, this is a quick follow up about our relationship with you and the team. I meant what I said, I want to be first string for the team apparel, not the backup. Call or text me at 614-710-1678 and let me know how to be useful to the team.

~2:09 PM their time

Hey Ronald — Shawna with Ares Sportswear. Just circling back — still want to be your first string for team apparel, not the backup. Let me know what I can do to be useful to you and the team going forward.

1 — Do NowOverdue

WENDY OWENS submitted (Prospecting · Touch 1 of 12)

11 days overdue

Wendy Owens

Follow up now after a lead arrives. Contact twice on Day 1.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 10/29/2026, 6:29:19 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +12082218283

~8:09 AM their time

Hey Wendy — this is Shawna with Ares Sportswear. Got your request for WENDY OWENS submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

~8:12 AM their time

Hey Wendy — Shawna with Ares Sportswear. Got your request for WENDY OWENS submitted and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

📌 Your next task“LEAD - need info.”Due todayOpen task in HubSpot →
1 — Do NowOverdue

Michael Green submitted Team Store (Prospecting · Touch 1 of 12)

9 days overdue

Michael Green

Follow up now after a lead arrives. Contact twice on Day 1.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 10/31/2026, 2:31:52 PM EDT

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +19192194741

Now

Hey Michael — this is Shawna with Ares Sportswear. Got your request for Michael Green submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

~10:59 AM their time

Hey Michael — Shawna with Ares Sportswear. Got your request for Michael Green submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

📌 Your next task“Lead - need”Due todayOpen task in HubSpot →

2 — Do Next

12

Showing 1–10 of 12

2 — Do NextSLA not defined

Kirksville Kings Apparel (Generating Revenue)

Charae Wagner

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16603421187

Now

Hi Charae, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~9:59 AM their time

Hi Charae, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/kirksville-kings-basketbal…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Iron Softball Apparel (Qualified)

Matt Kornegay

Qualified opportunity — move quickly toward store build.

Not part of a numbered touch sequence

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store request — no art/logo file on record

Sends to +12054708518

Now

Hi Matt, this is Shawna with Ares Sportswear. Thanks for the team store request for Iron Softball Apparel — I wanted to check if you have a logo you'd like included. Give me a call back at 614-710-1678 today and I'll have your store built by tomorrow either way.

~9:59 AM their time

Hi Matt, Shawna with Ares Sportswear. Got your request for Iron Softball Apparel — thank you! Do you have a logo or design you'd like on the store? Send it over today and I'll have your store built by tomorrow — or I can go ahead now with our own design templates, just say the word.

📌 Your next task“lead - check logos”Due todayOpen task in HubSpot →
2 — Do NextSLA not defined

Kayla Madden submitted Team Store (Qualified)

Kayla Madden

Qualified opportunity — move quickly toward store build.

Not part of a numbered touch sequence

View in HubSpot →
Suggested messageReady to send

Team store request — store_request_ready says ready to build

Sends to +14439261819

Now

Hi Kayla, this is Shawna with Ares Sportswear. I just got your request to build a store for Kayla Madden submitted Team Store — thank you for the opportunity. I'm building it now and it'll be ready within 48 hours. Give me a call back at 614-710-1678 and let me know the best way to get you the link once it's live.

~10:59 AM their time

Hi Kayla, Shawna with Ares Sportswear. Got your request to build a store for Kayla Madden submitted Team Store — thanks for the opportunity! I have what I need and I'm building it now, link ready within 48 hours. Want me to text you the moment it's live?

2 — Do NextSLA not defined

Bridgeway Apparel (Generating Revenue)

Eve Hathaway

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16142627520

Now

Hi Eve, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~10:59 AM their time

Hi Eve, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/bridgeway-pta-apparel/. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Barker Central HS Cross Country Apparel (Generating Revenue)

Paul Dersarkissian · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Barker Central HS Cross Country Fall 2025), 62 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +17167953201

Now

Hi Paul, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~10:59 AM their time

Hi Paul, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/barker-central-high-school…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

767470-South Sumter MS Cheerleading- Grey Shirts for Deb Doyle (Committed)

Deb Doyle

You also have an older Annual Order Follow-up card for this customer (Retain South Sumter MS Cheerleading 756120), 143 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

📅 No Committed Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →
📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
2 — Do NextSLA not defined

International Lions Bowling Store (Generating Revenue)

Scott Kirby

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16145604066

Now

Hi Scott, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~10:59 AM their time

Hi Scott, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/columbus-international-sch…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Grafton Street School Apparel 2026 (Generating Revenue)

Debra Dwinell

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +15087993035

Now

Hi Debra, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~10:59 AM their time

Hi Debra, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/grafton-street-school-appa…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Freehold HS Sports Medicine Apparel (Generating Revenue)

Scott Royer

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +17324318360

Now

Hi Scott, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~10:59 AM their time

Hi Scott, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/freehold-hs-sports-medicin…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Columbus Celtic Apparel (Generating Revenue)

Christina Bernstein

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 21 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +1(614332-3574

Now

Hi Christina, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~10:59 AM their time

Hi Christina, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/columbus-celtic-apparel/. Anything you need from us to help keep it moving, or any push you'd like to do?

3 — Do Every Day

23

Showing 21–23 of 23

3 — Do Every DaySLA not defined

1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)

Jamy Ordonez

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

Sends to +15716593258

Now

Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.

~10:59 AM their time

Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?

3 — Do Every DaySLA not defined

1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)

Kristina Hayes

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

3 — Do Every DaySLA not defined

1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)

Kienan Garn

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

View full list (614) →

Last refreshed: 11/9/2026, 9:57:42 AM EST

Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)