Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
1 — Do Now
170Showing 71–80 of 170
📞 Follow-ups due (10)
Oldest: 5 days overdueIndependence High School Baseball (Unapproved store · Touch 6 of 9)
5 days overdue
Trent Smith
📞 Unapproved store — Touch 6/9 due.
🔁 Please send this now — touch 7 would then be due Mon, Nov 16.
Due 11/4/2026, 4:49:06 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 6 — day 15 follow-up
Sends to +16143543922
Hey Trent — this is Shawna with Ares Sportswear. Following up on your store. We just got a similar store live for another program and their families started ordering right away. I'd love to get yours live too — call me back at 614-710-1678 and let's make it happen.
Hey Trent — Shawna with Ares. We just got a similar store live for another program and families started ordering immediately. I'd love to do the same for your store. What's standing in the way of getting this approved? Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
AOFU · Touch 3 of 11 - Big Bear HS Men's Basketball (Big Bear Lake CA) - Polo and Jacket for Vincent Bauer
5 days overdue
Vincent Bauer
📞 AOFU — Touch 3/11 due.
🔁 Please send this now — touch 4 would then be due Mon, Nov 16.
Due 11/4/2026, 4:50:04 PM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →AOFU, touch 3 — day 14 follow-up
Sends to +19095856892
Hey Vincent, Shawna with Ares Sportswear. Following up on Big Bear HS Men's Basketball (Big Bear Lake CA) - Polo and Jacket — I want to go ahead and get the quote and art moving now so it's off your plate early. Can you call or text me back at 614-710-1678 and let's get that done if you're up for it.
Hey Vincent — Shawna with Ares Sportswear, left you a voicemail just now. Circling back on Big Bear HS Men's Basketball (Big Bear Lake CA) - Polo and Jacket. You ready, or do you need a bit more time?
AOFU · Touch 3 of 11 - Riverside Athletics - 2025 Jackets
5 days overdue
Joel Getis
📞 AOFU — Touch 3/11 due.
🔁 Please send this now — touch 4 would then be due Mon, Nov 16.
Due 11/4/2026, 4:50:09 PM EST
📤 You last reached out Oct 28 (voicemail)
View in HubSpot →AOFU, touch 3 — day 14 follow-up
Sends to +17035548900 ext 4
Hey Joel, Shawna with Ares Sportswear. Following up on Riverside Athletics Jackets — I want to go ahead and get the quote and art moving now so it's off your plate early. Can you call or text me back at 614-710-1678 and let's get that done if you're up for it.
Hey Joel — Shawna with Ares Sportswear, left you a voicemail just now. Circling back on Riverside Athletics Jackets. You ready, or do you need a bit more time?
AOFU · Touch 3 of 11 - Urban Dove Brooklyn - 2025 1/4 zip
5 days overdue
Mark Stevens
📞 AOFU — Touch 3/11 due.
🔁 Please send this now — touch 4 would then be due Mon, Nov 16.
Due 11/4/2026, 4:52:20 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 3 — day 14 follow-up
Sends to +19174068127
Hey Mark, Shawna with Ares Sportswear. Following up on Urban Dove Brooklyn 1/4 zip — I want to go ahead and get the quote and art moving now so it's off your plate early. Can you call or text me back at 614-710-1678 and let's get that done if you're up for it.
Hey Mark — Shawna with Ares Sportswear, left you a voicemail just now. Circling back on Urban Dove Brooklyn 1/4 zip. You ready, or do you need a bit more time?
AOFU · Touch 3 of 11 - Columbus Rec and Parks- Blitz Uniform 2025 for Andrea Norris
5 days overdue
Andrea Norris
📞 AOFU — Touch 3/11 due.
🔁 Please send this now — touch 4 would then be due Mon, Nov 16.
Due 11/4/2026, 4:54:17 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 3 — day 14 follow-up
Sends to +1Cell:6149154388
Hey Andrea, Shawna with Ares Sportswear. Following up on Columbus Rec and Parks- Blitz Uniform — I want to go ahead and get the quote and art moving now so it's off your plate early. Can you call or text me back at 614-710-1678 and let's get that done if you're up for it.
Hey Andrea — Shawna with Ares Sportswear, left you a voicemail just now. Circling back on Columbus Rec and Parks- Blitz Uniform. You ready, or do you need a bit more time?
AOFU · Touch 3 of 11 - South Medford Swim 2025
5 days overdue
Robyn Schiffer
📞 AOFU — Touch 3/11 due.
🔁 Please send this now — touch 4 would then be due Mon, Nov 16.
Due 11/4/2026, 4:54:21 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 3 — day 14 follow-up
Sends to 951-818-1222
Hey Robyn, Shawna with Ares Sportswear. Following up on South Medford Swim — I want to go ahead and get the quote and art moving now so it's off your plate early. Can you call or text me back at 614-710-1678 and let's get that done if you're up for it.
Hey Robyn — Shawna with Ares Sportswear, left you a voicemail just now. Circling back on South Medford Swim. You ready, or do you need a bit more time?
Loris Lions Football Apparel Store (Unapproved store · Touch 8 of 9)
5 days overdue
Buddy Dixon
📞 Unapproved store — Touch 8/9 due.
🔁 Please send this now — touch 9 would then be due Mon, Nov 16.
Due 11/4/2026, 4:56:49 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Unapproved store, touch 8 — day 29 follow-up, manager flexibility offer
Sends to +18435912942
Hey Buddy, Shawna with Ares Sportswear. I brought your store up with my manager, and honestly, he flat out told me to make sure you get whatever you need to get this live and get your families ordering. We want your team's business. This means store changes, fundraising improvement, price adjustments, or anything else stopping you that we have not thought of. He wants me to get a working relationship established with you and the team. So please call or text me back at 614-710-1678.
Hey Buddy — Shawna with Ares. Talked to my manager about your store — he told me to do whatever it takes to get the relationship with you and your team. What needs changed to make the store work for you? Designs? Pricing? Fundraising? I just got a lot of flexibility to help, so please give feedback. Here's the link again in case it's easier to reshare: admin.areswear.com/store-approval.html?token=eyJ….
AOFU · Touch 6 of 11 - Big Bear HS Men's Basketball (Big Bear Lake CA) - Winner and OG package for Vincent Bauer
5 days overdue
Vincent Bauer
📞 AOFU — Touch 6/11 due.
🔁 Please send this now — touch 7 would then be due Tue, Nov 17.
Due 11/4/2026, 4:58:47 PM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →AOFU, touch 6 — day 35 follow-up
Sends to +19095856892
Hey Vincent, Shawna with Ares Sportswear. Still haven't heard from you on Big Bear HS Men's Basketball (Big Bear Lake CA) - Winner and OG package. I'm hoping we are still working together. If it's timing, budget, or you're just swamped, tell me and I'll work around it for you. I just want to make sure you're in good shape. Call or text me at 614-710-1678. Thanks.
Hey Vincent — Shawna with Ares Sportswear. Checking back on Big Bear HS Men's Basketball (Big Bear Lake CA) - Winner and OG package. Whatever's going on, let me know and I'll work with it… just want to help.
Quakertown Panthers Community Baseball (Perpetual) (Store no traffic · Touch 11 of 12)
5 days overdue
Cody McCarthy
📞 Store no traffic — Touch 11/12 due.
🔁 Please send this now — touch 12 would then be due Mon, Nov 16.
Due 11/4/2026, 4:59:41 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →Store no traffic, touch 11 — day 37
Sends to +12152005388
Hey Cody, it's Shawna with Ares Sportswear. I don't want to keep circling back without making progress, so let's talk about what would actually get this store moving. I can do new merch, a gift code, whatever it takes. I've got the flexibility to make it work if you'll give me a few minutes. Call or text me at 614-710-1678.
Hey Cody — Shawna with Ares Sportswear. Let's actually get this store moving — new merch, a gift code, whatever it takes. I've got room to work with you. A few minutes is all I need, or a reply with feedback. Here's the link again in case it's easier to reshare: shop.areswear.com/org/quakertown-panthers-commun….
AOFU · Touch 6 of 11 - King William HS Soccer 2025
5 days overdue
Amy Slack · Coach
📞 AOFU — Touch 6/11 due.
🔁 Please send this now — touch 7 would then be due Tue, Nov 17.
Due 11/4/2026, 5:01:52 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 6 — day 35 follow-up
Sends to +18047693434
Hey Amy, Shawna with Ares Sportswear. Still haven't heard from you on King William HS Soccer. I'm hoping we are still working together. If it's timing, budget, or you're just swamped, tell me and I'll work around it for you. I just want to make sure you're in good shape. Call or text me at 614-710-1678. Thanks.
Hey Amy — Shawna with Ares Sportswear. Checking back on King William HS Soccer. Whatever's going on, let me know and I'll work with it… just want to help.
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 11:12:03 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)