Shawna Smith
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said and type your own answer below. The message that was due on this card waits until you answer or mark the reply handled.
✍️ Your reply
Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
1 — Do Now
170Showing 81–90 of 170
📞 Follow-ups due (10)
Oldest: 5 days overdueAOFU · Touch 6 of 11 - South Hadley Youth Cheer 2025
5 days overdue
Tracie Kennedy
📞 AOFU — Touch 6/11 due.
🔁 Please send this now — touch 7 would then be due Tue, Nov 17.
Due 11/4/2026, 5:01:54 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 6 — day 35 follow-up
Sends to +15083446915
Hey Tracie, Shawna with Ares Sportswear. Still haven't heard from you on South Hadley Youth Cheer. I'm hoping we are still working together. If it's timing, budget, or you're just swamped, tell me and I'll work around it for you. I just want to make sure you're in good shape. Call or text me at 614-710-1678. Thanks.
Hey Tracie — Shawna with Ares Sportswear. Checking back on South Hadley Youth Cheer. Whatever's going on, let me know and I'll work with it… just want to help.
AOFU · Touch 5 of 11 - St. James the Less - 2025 Basketball Uniforms
5 days overdue
Maddie Giersz
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 5:03:49 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +16144251028
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on St. James the Less Basketball Uniforms and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on St. James the Less Basketball Uniforms but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
AOFU · Touch 5 of 11 - Little Irish Girls Basketball (OH)- Bags for Heather Spohn
5 days overdue
Heather Spohn
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 5:03:52 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +16142565566
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on Little Irish Girls Basketball (OH)- Bags and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on Little Irish Girls Basketball (OH)- Bags but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
AOFU · Touch 5 of 11 - Concord Cross Country 2025 Conference Championship Store
5 days overdue
Joseph Consiglio · Coach
You also have an older Annual Order Follow-up card for this customer (Retain 758169), 114 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 5:03:59 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +16105661826
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on Concord Cross Country Conference Championship Store and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on Concord Cross Country Conference Championship Store but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
AOFU · Touch 4 of 11 - Worthington Kilbourne Boys Volleyball Apparel Holiday 2025
5 days overdue
Sarah Berger · PTO leader
📞 AOFU — Touch 4/11 due.
🔁 Please send this now — touch 5 would then be due Mon, Nov 16.
Due 11/4/2026, 5:04:55 PM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →AOFU, touch 4 — day 21 follow-up
Sends to +15132057759
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Sarah, Shawna with Ares Sportswear. I haven't heard back yet from you on Worthington Kilbourne Boys Volleyball Apparel Holiday, so wanted to check in directly. Can you let me know what's going on this year? Please call or text me back at 614-710-1678, I want to get this figured out with you and make sure everything goes well.
AOFU · Touch 5 of 11 - Finland MS Athletics - 12/09/2025
5 days overdue
Jack Obrien
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 5:06:31 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +16144040016
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on Finland MS Athletics - 12/09/ and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on Finland MS Athletics - 12/09/ but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
AOFU · Touch 5 of 11 - Booker T. Washington MS Basketball (MD)- Jersey, Jacket, Subli for Rashida Ford
5 days overdue
Rashida Ford · School administrator
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 5:08:15 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to (443)240-7409
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on Booker T. Washington MS Basketball (MD)- Jersey, Jacket, Subli and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on Booker T. Washington MS Basketball (MD)- Jersey, Jacket, Subli but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
AOFU · Touch 5 of 11 - Urban Dove Charter School Athletics Bronx- Hoodie for Carly Nin
5 days overdue
Carly Nin
📞 AOFU — Touch 5/11 due.
🔁 Please send this now — touch 6 would then be due Mon, Nov 16.
Due 11/4/2026, 5:09:54 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 5 — day 28 follow-up
Sends to +13473029591
Hi again, it's Shawna over at Ares Sportswear. I've reached out a few times now over the last month on Urban Dove Charter School Athletics Bronx- Hoodie and haven't heard anything back. So I'm wondering if we are doing business together this coming year? Or has something maybe changed? I want to make sure you're well taken care of, but I'm in the dark until I hear from you. Please call or text me at 614-710-1678.
Hi Again — Shawna with Ares Sportswear, left you a voicemail. I've reached out a few times on Urban Dove Charter School Athletics Bronx- Hoodie but no word back yet from you. Are we still on for this year? I want to help, and I would really like to keep the relationship with you and the team! Please advise.
1OFU: 767509 Fayette County HS Band - 2026 Show Shirts (1st order follow-up (Bulk) · Touch 5 of 5)
5 days overdue
Karen Jordan
📞 1st order follow-up (Bulk) — Touch 5/5 due.
Due 11/4/2026, 5:13:20 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →1st order follow-up (Bulk), touch 5 — day 24 follow-up, final touch
Sends to +14047349585
Hey Karen — this is Shawna from Ares Sportswear, following up on that order we shipped to you about a month ago. Hope all is well. Want to let you know that we're running a really good price right now on bulk t-shirts — so if you need some custom t-shirts or anything else, I'd love to hear back from you. Hope the season's going great, and I hope you have a great day.
Hey Karen — Shawna with Ares Sportswear. Following up on that order from about a month ago — hope everything's going great! We've got really good pricing right now on bulk t-shirts if you need anything for the team. Hope you have a great day too!
AOFU · Touch 10 of 11 - Ohio Avenue Elementary - 2025 Apparel
5 days overdue
Anthony Williams · School administrator
📞 AOFU — Touch 10/11 due.
🔁 Please send this now — touch 11 would then be due Mon, Nov 16.
Due 11/4/2026, 5:15:02 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 10 — day 56 follow-up
Sends to +12166451966
Hey Anthony, Shawna with Ares Sportswear. I haven't heard back, so I'm guessing you've moved on for this year — I understand if so. But if you still need help getting Ohio Avenue Elementary Apparel figured out, I'm here, and I still want to keep a good relationship with the team either way. Call or text me at 614-710-1678.
Hey Anthony — Shawna with Ares Sportswear. Figuring you've moved on for this year with Ohio Avenue Elementary Apparel. But if you still need a hand I can pull it off for you.
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Last refreshed: 11/9/2026, 11:12:03 AM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)