REP MACHINE
Shawna Smith

Shawna Smith

Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.

14 older cards were taken off your list because a newer card for the same customer replaces them. They are probably already done, and still open in HubSpot until you clean them up. Each one is named on the newer card.

Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.

Page 1: Responses 8 · Do Now 165 · Do Next 10 · Do Every Day 23Page 2: Fit In Daily 29 · Do Last 54 · Win-Back 166
Show:102550100Show all (max 150)

0 — Responses

8

Showing 1–8 of 8

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

📞 Follow-ups due (2)

Oldest: 2 days overdue
0 — ResponsesOverdue

769046-Warrensville Heights HS Athletics- tees for Jenissa Richards (Quote built · Touch 2 of 9 sent)

Jenissa Richards

🔥 New reply — respond now.

🔁 Quote built · Touch 2 of 9 sent — next is touch 3, due Sat, Nov 7

Due 11/7/2026, 4:05:58 PM EST

💬 What they said

“Thank you, you as well.”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Thank you, you as well."

📧 They emailed you back — suggested reply

Hi Jenissa, Shawna with Ares Sportswear. To keep things moving on the Warrensville Heights tees, do you have your final quantities and sizes ready, or would you like to review the design proof first?

📌 Your next task“QFU”Due todayOpen task in HubSpot →
0 — ResponsesOverdue
⏰ Due today

Buoys Baseball Apparel - Perpetual (Batch 1 update)

Alexandra Berntsen

🔥 New reply — respond now.

Can't defer

Due 11/9/2026, 7:00:00 AM EST

📤 You last reached out Oct 20 (text)

💬 What they said

“Yes I have been sending it out unfortunately we haven't had much luck with our team”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Yes I have been sending it out unfortunately we haven't had much luck with our team"

Sends to +12016029094

Now

Hi Alexandra, this is Shawna with Ares Sportswear. I heard the team hasn't had much luck ordering yet, and we can easily swap in some different products or help you with fresh promo materials to get momentum going. Let's decide if you want to adjust the current lineup or pivot to a simple bulk order so the team still gets gear. Give me a call back at 614-710-1678.

~7:21 PM their time

Hi Alexandra, Shawna with Ares Sportswear. We can swap in lower-priced items or create a flyer to help drive interest. Would you prefer to tweak the product mix today, or should we switch this to a bulk order instead?

0 — ResponsesOverdue

AOFU · Touch 1 of 11 - Beach Bombers Baseball (NY)

Eric Krywe · Coach

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 1 of 11 — first touch

Due 6/22/2026, 6:25:28 AM EDT

💬 What they said

“Delivery has failed to these recipients or groups: Eric Krywe (ekrywe@hotmail.com)<mailto:ekrywe@hotmail.com> Your message is too large to send. To send it, make the message smaller, for example, by removing attachments. The maximum message size that's allowed is 36 MB. This message is 37 MB. Diagnostic information for administrators: Generating server: DS7PR08MB10643.namprd08.prod.outlook.com ekrywe@hotmail.com Remote server returned '550 5.2.3 RESOLVER.RST.RecipSizeLimit; message too large for this recipient' Original message headers: ARC-Seal: i=2; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=pass; b=GSUyTOe283QZqL00TaucuPe1EADwlfaAN1nGs3QArBcLOx00HrglAl9W3tIUzy3VT3dM6oXkzEAHWQPRWGjPo7Eqqnc4ZaslvTRLvz9Uzk+0o8rfxtFdn/vISiptOgCeiiOUSjy/LqI…”

No suggested reply has been written for this one yet. Read what they said and answer from HubSpot. The message that was due on this card waits until you answer or mark the reply handled.

Reply in HubSpot →

They wrote by email. HubSpot has no way to send through your own inbox, so you answer there: the button opens the deal.

0 — ResponsesDue later

AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder

Aly Farber · Business contact

🔥 New reply — respond now.

🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13

Due 11/13/2026, 12:32:59 PM EST

📤 You last reached out Nov 6 (text)

💬 What they said

“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"

Sends to +16142846494

Now

Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.

~7:21 PM their time

Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?

0 — ResponsesDue later

AOFU · Touch 9 of 11 sent - Abdnour Weiker, LLP 2025

Mark Weiker

🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)

🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13

Due 11/13/2026, 1:16:53 PM EST

📤 You last reached out Oct 20 (text)

💬 What they said

Asking for a store

“Hello, I worked with Shawna until her departure recently. We would like to modify our permanent online store so that employees can order and have apparel shipped directly to them at home. We understand that shipping would need to be charged if we do this, which is fine. Here is our store: https://shop.areswear.com/org/abdnour-weiker-llp-2026/ Can this please be modified? Thank you. Mark A. Weiker, Esq. Abdnour Weiker, LLP (614) 745-2001”

This contact has other open deals

The reply above might be about one of these instead — check before replying:

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

They asked for a store: this acknowledges it and promises no time. Edit it if you can answer more before you send.

📧 They emailed you back — suggested reply

Hi Mark, Shawna with Ares Sportswear. Got it, I'm working on getting your store set up and will be in touch as soon as I can.

📌 Your next task“check this - change to individual shipping”Overdue 10 days · was due Oct 30Open task in HubSpot →
0 — ResponsesSLA not defined

Hidden Gems Basketball Apparel - Perpetual (Store no traffic · Touch 1 of 12)

Lucius Jones

🔥 New reply — respond now.

🔁 Store no traffic · Touch 1 of 12 — first touch

💬 What they said

Has a question or request

“Any new information by chance? Have I worn out my welcome with Ares Sportswear? Lucius V. Jones II Hidden Gems Basketball CEO 614-330-1861 Website: http://www.hiddengemsbasketball.world”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →

🤖 Suggested next step

Move to Rep Working on Request — The customer is actively checking in on their status and needs an update from the rep to keep the deal moving forward.

Suggested messageNeeds review before sending

Responding to their reply: "Any new information by chance? Have I worn out my welcome with Ares Sportswear? Lucius V. Jones II Hidden Gems Basketbal…"

📧 They emailed you back — suggested reply

Hi Lucius, Shawna with Ares Sportswear. You definitely haven't worn out your welcome—I'm tracking down the latest update on your order right now and will text you back by 3 PM. Are we still targeting your original delivery date, or has your timeline shifted?

0 — ResponsesSLA not defined

South Sumter Spiritwear (Generating Revenue)

Kevin Winter

🔥 New reply — respond now.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

💬 What they said

Has a question or request

“Hello Kristina, I sent this to Shawna earlier and received the automatic response that she is not with Ares anymore. Sad news to me, been working with her for what feels like 10 years. Either way, I had a couple questions below. Were you able to figure out access for the store report? Are you still able to give me the %50 discount and the other coaches their discount? If you haven't figured out access, could you send me a report. I'm just curious how it's going. Thanks, Kevin ________________________________”

The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.

See suggested reply in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Hello Kristina, I sent this to Shawna earlier and received the automatic response that she is not with Ares anymore. Sad…"

📧 They emailed you back — suggested reply

Hi Kevin, Shawna with Ares Sportswear. I'm looking into your store report access and confirming the coach discount details right now, and I'll follow up with both by 2 PM today. In the meantime, would you like me to pull the current numbers and email that sales report directly to you this morning?

📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
0 — ResponsesSLA not defined

Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)

Christopher Mohnacky

🔥 New reply — respond now.

🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch

💬 What they said

“Stop”

View in HubSpot →
Suggested messageNeeds review before sending

Responding to their reply: "Stop"

Sends to +14405523029

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

1 — Do Now

165

Showing 111–120 of 165

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

📞 Follow-ups due (6)

Oldest: 4 days overdue
1 — Do NowOverdue

Recovery Funnel - Unretained Customer - Rafael Aldaco (Recovery Funnel — Lost Champion · Touch 4 of 7)

4 days overdue

Rafael Aldaco

📞 Recovery Funnel — Lost Champion — Touch 4/7 due.

🔁 Please send this now — touch 5 would then be due Wed, Nov 11.

Due 11/5/2026, 4:32:15 PM EST

📤 You last reached out Oct 6 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, touch 4 — day 40 follow-up, the "first call" pitch

Sends to 714-605-7313

Now

Hey Rafael, it's Shawna with Ares Sportswear. I'm not calling for a specific reason — I just want to stay in front of you and in your corner. A lot of my customers do little things in the offseason, camp t-shirts, extra coach apparel, spirit wear, that kind of stuff. If those things are happening with you, I want to be the first and last call. Right now, we haven't had direct communication in a long time, so I worry that I'm second string or third string or something like that. What should I do for the team? I've got flexibility to help with pricing, turn time, and even some free stuff if I know I'm the main supplier for the team — let me know what you need and what I can do. Call or text me at 614-710-1678.

~4:21 PM their time

Hey Rafael — Shawna with Ares Sportswear. Just called hoping to catch you about working with the team this year. I have not heard back since your initial order and I want to be your first call when the team needs something. Camp tees, coach gear, spirit wear, whatever comes up in the offseason, I want that relationship with the team. If I can be the main team supplier I can help on pricing, turn time, even freebies. What do you need and when?

1 — Do NowOverdue

AOFU · Touch 7 of 11 - Columbus City Schools - Office of the Treasurer Employee Gear Store 2025 Re-Open

4 days overdue

Erik Roush

📞 AOFU — Touch 7/11 due.

🔁 Please send this now — touch 8 would then be due Thu, Nov 12.

Due 11/5/2026, 4:53:11 PM EST

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 7 — day 43 follow-up

Sends to +16143098587

Now

Hey Erik, Shawna with Ares Sportswear. Regarding last year's order for Columbus City Schools - Office of the Treasurer Employee Gear Store Re-Open there is still time but I also assume you are getting really busy for the upcoming season. I think we did a good job for you last year. If that is incorrect please let me know and I can work with you on fixing things. Call or text me at 614-710-1678.

~7:21 PM their time

Hey Erik — Shawna with Ares Sportswear. Trying to stay in front of you. I'm hoping your silence is because you're not ready yet? If we did something wrong last year please let me know because I want a good relationship with you and the team.

1 — Do NowOverdue

AOFU · Touch 7 of 11 - Precision Elite Gynmnastic - 2025 Bags

4 days overdue

Amy Prouty · Coach

📞 AOFU — Touch 7/11 due.

🔁 Please send this now — touch 8 would then be due Thu, Nov 12.

Due 11/5/2026, 5:07:07 PM EST

📤 You last reached out Oct 28 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 7 — day 43 follow-up

Sends to +15033496297

Now

Hey Amy, Shawna with Ares Sportswear. Regarding last year's order for Precision Elite Gynmnastic Bags there is still time but I also assume you are getting really busy for the upcoming season. I think we did a good job for you last year. If that is incorrect please let me know and I can work with you on fixing things. Call or text me at 614-710-1678.

~4:21 PM their time

Hey Amy — Shawna with Ares Sportswear. Trying to stay in front of you. I'm hoping your silence is because you're not ready yet? If we did something wrong last year please let me know because I want a good relationship with you and the team.

1 — Do NowOverdue

Marion-Franklin HS Wrestling Apparel (Unapproved store · Proof #2 · Touch 9 of 9)

3 days overdue

Floyd Cisco · Coach

📞 Unapproved store — Touch 9/9 due.

Due 11/6/2026, 8:42:27 AM EST

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Unapproved store, touch 9 — day 36 follow-up, manager flexibility offer

Sends to +16146492500

Now

Hey Floyd, Shawna with Ares Sportswear. Still haven't heard back on your store (proof number 2), and I want to be really clear that I've got real flexibility right now to make this work — whatever needs adjusting to get it live for you. I'd hate for that to go to waste. Call or text me back at 614-710-1678 and let's figure it out together.

~7:21 PM their time

Hey Floyd — Shawna with Ares. I've got more room to work with right now on your store (proof #2) than I normally would — products, fundraising, costs, or whatever's holding it up. Let's use it to get a good relationship going. What do you say, what should we do to get this store live with your group? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/marion-franklin-hs-wres….

1 — Do NowOverdue

Ashlea Moore submitted (Prospecting · Touch 4 of 12)

3 days overdue

Ashlea Moore

📞 Prospecting — Touch 4/12 due.

🔁 Please send this now — touch 5 would then be due Sat, Nov 14.

Due 11/6/2026, 2:28:53 PM EST

View in HubSpot →
Suggested messageReady to send

Prospecting, touch 4 — day 3 follow-up

Sends to +13522156672

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Ashlea — this is Shawna with Ares Sportswear. One last reach out before I give you some space on your request for Ashlea Moore submitted. I want to help you get this wrapped up and behind you. What do you need from me to move forward?

📌 Your next task“Lead - check for info.”Due todayOpen task in HubSpot →
1 — Do NowOverdue

AOFU · Touch 8 of 11 - Jamestown HS Volleyball- Bundle Deal, Bag for Stephanie Morimanda

2 days overdue

Stephanie Morimando

📞 AOFU — Touch 8/11 due.

🔁 Please send this now — touch 9 would then be due Thu, Nov 12.

Due 11/7/2026, 9:14:57 AM EST

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageReady to send

AOFU, touch 8 — day 46 follow-up

Sends to +17249323186

Now

Hi Stephanie. I'm trying to be a good account manager for you and help make sure you are ready for the upcoming season. Will there be an order needed for Jamestown HS Volleyball- Bundle Deal, Bag? I'm ready to help so please Call or text me at 614-710-1678.

~7:21 PM their time

Hey Stephanie — Shawna with Ares Sportswear. My job is to be a good account manager for your team and keep the relationship healthy for another year. I'm worried because I have reached out about 8 times over the last 2 months without any feedback from you and I know the team is getting ready. Please let me know where things stand & thanks.

📌 Your next task“see if we can ship early!”Due tomorrow · Nov 10Open task in HubSpot →
1 — Do NowOverdue

Wapakoneta HS Baseball Apparel (Unapproved store · Proof #1 · Touch 1 of 9)

3 days overdue

Jason Brandt

Follow up now after the store is sent. Contact twice on Day 1.

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 11/6/2026, 3:44:43 PM EST

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +15673567389

Now

Hey Jason — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~7:21 PM their time

Hey Jason — Shawna with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/wapakoneta-high-school-… — let me know if you're ready to approve it, or if you'd like any changes first.

📌 Your next task“check store build”Overdue 3 days · was due Nov 6Open task in HubSpot →
1 — Do NowOverdue

Eastern Randolph HS Basketball Apparel (Unapproved store · Proof #1 · Touch 1 of 9)

2 days overdue

Anthony Aaron

Follow up now after the store is sent. Contact twice on Day 1.

🔁 Unapproved store · Touch 1 of 9 — first touch

Due 11/7/2026, 11:23:19 AM EST

View in HubSpot →
Suggested messageReady to send

Team store request — store already built and sent, waiting on customer approval

Sends to +13365210898

Now

Hey Anthony — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.

~7:21 PM their time

Hey Anthony — Shawna with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/eastern-randolph-high-s… — let me know if you're ready to approve it, or if you'd like any changes first.

📌 Your next task“check store build”Due todayOpen task in HubSpot →
1 — Do NowOverdue

769609 Fit Line Dancing - Tees (Quote built · Touch 1 of 9)

2 days overdue

Tony Hartwell

Follow up now after the quote is sent. Contact twice on Day 1.

🔁 Quote built · Touch 1 of 9 — first touch

Due 11/7/2026, 11:46:41 AM EST

View in HubSpot →
Suggested messageReady to send

Bulk order — already quoted, following up to close

Sends to +18039712392

Now

Hey Tony — this is Shawna with Ares Sportswear and I'm calling about your quote for Fit Line Dancing - Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.

~7:21 PM their time

Hey Tony — Shawna with Ares Sportswear. Just left you a voicemail on your quote for Fit Line Dancing - Tees. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?

📌 Your next task“Rush follow up”Due todayOpen task in HubSpot →
1 — Do NowOverdue

Mya McIntosh submitted Team Store (Prospecting · Touch 1 of 12)

2 days overdue

Mya Mcintosh

Follow up now after a lead arrives. Contact twice on Day 1.

🔁 Prospecting · Touch 1 of 12 — first touch

Due 11/7/2026, 11:48:17 AM EST

View in HubSpot →
Suggested messageNeeds review before sending

Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data

Sends to +13137020637

Now

Hey Mya — this is Shawna with Ares Sportswear. Got your request for Mya McIntosh submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

~7:21 PM their time

Hey Mya — Shawna with Ares Sportswear. Got your request for Mya McIntosh submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.

📌 Your next task“Lead - need organization and logos”Due todayOpen task in HubSpot →

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

2 — Do Next

10

Showing 1–10 of 10

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

2 — Do NextSLA not defined

Kirksville Kings Apparel (Generating Revenue)

Charae Wagner

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16603421187

Now

Hi Charae, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~6:21 PM their time

Hi Charae, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/kirksville-kings-basketbal…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Iron Softball Apparel (Qualified)

Matt Kornegay

Qualified opportunity — move quickly toward store build.

Not part of a numbered touch sequence

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store request — no art/logo file on record

Sends to +12054708518

Now

Hi Matt, this is Shawna with Ares Sportswear. Thanks for the team store request for Iron Softball Apparel — I wanted to check if you have a logo you'd like included. Give me a call back at 614-710-1678 today and I'll have your store built by tomorrow either way.

~6:21 PM their time

Hi Matt, Shawna with Ares Sportswear. Got your request for Iron Softball Apparel — thank you! Do you have a logo or design you'd like on the store? Send it over today and I'll have your store built by tomorrow — or I can go ahead now with our own design templates, just say the word.

📌 Your next task“lead - check logos”Due todayOpen task in HubSpot →
2 — Do NextSLA not defined

Kayla Madden submitted Team Store (Qualified)

Kayla Madden

Qualified opportunity — move quickly toward store build.

Not part of a numbered touch sequence

View in HubSpot →
Suggested messageReady to send

Team store request — store_request_ready says ready to build

Sends to +14439261819

Now

Hi Kayla, this is Shawna with Ares Sportswear. I just got your request to build a store for Kayla Madden submitted Team Store — thank you for the opportunity. I'm building it now and it'll be ready within 48 hours. Give me a call back at 614-710-1678 and let me know the best way to get you the link once it's live.

~7:21 PM their time

Hi Kayla, Shawna with Ares Sportswear. Got your request to build a store for Kayla Madden submitted Team Store — thanks for the opportunity! I have what I need and I'm building it now, link ready within 48 hours. Want me to text you the moment it's live?

2 — Do NextSLA not defined

Bridgeway Apparel (Generating Revenue)

Eve Hathaway

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16142627520

Now

Hi Eve, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~7:21 PM their time

Hi Eve, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/bridgeway-pta-apparel/. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

767470-South Sumter MS Cheerleading- Grey Shirts for Deb Doyle (Committed)

Deb Doyle

1 older card for this customer was taken off your list. This is the newer one, so it is the one to work. The older cards are probably already done; they stay open in HubSpot until you clean them up.

  • • Annual Order Follow-up: Retain South Sumter MS Cheerleading 756120, 143 days overdueOpen it in HubSpot →

📅 No Committed Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →
📌 Your next task“QFU - customer is getting sponsors and will order end of Oct/beginning of Nov.”Overdue 11 days · was due Oct 29Open task in HubSpot →
2 — Do NextSLA not defined

International Lions Bowling Store (Generating Revenue)

Scott Kirby

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +16145604066

Now

Hi Scott, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~7:21 PM their time

Hi Scott, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/columbus-international-sch…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Grafton Street School Apparel 2026 (Generating Revenue)

Debra Dwinell

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +15087993035

Now

Hi Debra, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~7:21 PM their time

Hi Debra, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/grafton-street-school-appa…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Freehold HS Sports Medicine Apparel (Generating Revenue)

Scott Royer

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 29 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +17324318360

Now

Hi Scott, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~7:21 PM their time

Hi Scott, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/freehold-hs-sports-medicin…. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Columbus Celtic Apparel (Generating Revenue)

Christina Bernstein

Support and grow active store revenue.

Can't defer

Team Store · Generating Revenue — ongoing check-ins. The numbered sequence for perpetual stores isn't built yet

📤 You last reached out Oct 21 (text)

View in HubSpot →
Suggested messageReady to send

Team store — already generating revenue, checking in on how it's going

Sends to +1(614332-3574

Now

Hi Christina, this is Shawna with Ares Sportswear. Wanted to check in on your store — glad to see it's generating some real orders. Give me a call back at 614-710-1678 and let me know if there's anything you need from us, or if you'd like help pushing for a few more.

~7:21 PM their time

Hi Christina, Shawna with Ares Sportswear. Just checking in on how your store has been doing — glad to see orders coming in! Here's the link again if you want to send one more push: shop.areswear.com/org/columbus-celtic-apparel/. Anything you need from us to help keep it moving, or any push you'd like to do?

2 — Do NextSLA not defined

Serrano HS Basketball Apparel (Deferred Opp-Store)

Jon Beck

📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.

Not part of a numbered touch sequence

View in HubSpot →

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

3 — Do Every Day

23

Showing 21–23 of 23

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

3 — Do Every DaySLA not defined

1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)

Jamy Ordonez

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

Sends to +15716593258

Now

Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.

~7:21 PM their time

Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?

3 — Do Every DaySLA not defined

1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)

Kristina Hayes

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

3 — Do Every DaySLA not defined

1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)

Kienan Garn

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

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Last refreshed: 11/9/2026, 3:53:36 PM EST

Win-Back list refreshed: 11/9/2026, 2:56:52 PM EST (updates once a day on its own)