Shawna Smith
Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said. The message that was due on this card waits until you answer or mark the reply handled.
Texts are not set up for Shawna in the Rep Machine yet.
View in HubSpot →Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1 — Do Now
169Showing 141–150 of 169
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
📞 Follow-ups due (10)
Oldest: Due todayHalf Moon Bay Senior Store '26-'27 (perpetual) (Holiday store re-merch · Touch 2 of 4)
Christina Yeakley
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +16502187266
Hey Christina, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Christina — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Garden Grove Pony Baseball (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Audrey Rodriguez
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +17148555104
Hey Audrey, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Audrey — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
WBGA Gymnastics (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Caitlin Gutarra-Perez
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +19548958138
Hey Caitlin, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Caitlin — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Rockvale Youth Football and Cheer (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Trisha Grozavescu
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +16159622576
Hey Trisha, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Trisha — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Newman International Academy at Gibbins Senior Apparel (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Mikaya Gent-Mills
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +14694566358
Hey Mikaya, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Mikaya — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Abner Creek MS Orchestra (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Zoe Harbison
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Nov 3 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to 4349069557
Hey Zoe, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Zoe — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Indian Springs Elementary Spiritwear (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Jen Spare
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (voicemail)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +16147671950
Hey Jen, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Jen — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Washington HS Spiritwear (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Michael Soltau
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +15108285056
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Michael, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Eastchester HS Cross Country 2026 (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Zach Berbit · Coach
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 20 (voicemail)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +19147936130 ext 4230
Hey Zach, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Zach — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Worthington Kilbourne Senior Family Football (Perpetual) (Holiday store re-merch · Touch 2 of 4)
Rachel Ford
📞 Holiday store re-merch — Touch 2/4 due.
Can't deferDue 11/9/2026, 7:00:00 AM EST
📤 You last reached out Oct 21 (text)
View in HubSpot →Holiday store re-merch, touch 2 — 3 days after touch 1
Sends to +16146784482
Hey Rachel, it's Shawna with Ares Sportswear. Following up on the holiday store refresh — this one matters more than most, since it's such a big deal for the families this time of year. Happy to just handle it myself if you'd rather, but real input from you makes a difference in how this store serves the team families over the holidays. Anything specific you'd want added? Call or text me at 614-710-1678.
Hey Rachel — Shawna with Ares Sportswear. Following up on the holiday store refresh — this one's a bigger deal than most since it matters so much to the families this time of year. Your input genuinely makes the difference. Anything you'd want added or would you prefer I just go with what my merch specialist is telling us?
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
Last refreshed: 11/9/2026, 12:01:23 PM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own) — ⚠ 26h old, its daily refresh may have missed a run. The button above doesn't refresh it.