Shawna Smith
Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said. The message that was due on this card waits until you answer or mark the reply handled.
Texts are not set up for Shawna in the Rep Machine yet.
View in HubSpot →Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1 — Do Now
169Showing 111–120 of 169
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
📞 Follow-ups due (7)
Oldest: 4 days overdueRecovery Funnel - Eligible Keeper - Troy Keegan (Recovery Funnel — Lost Champion · Touch 4 of 7)
4 days overdue
Troy Keegan
📞 Recovery Funnel — Lost Champion — Touch 4/7 due.
🔁 Please send this now — touch 5 would then be due Wed, Nov 11.
Due 11/5/2026, 4:32:11 PM EST
📤 You last reached out Oct 6 (text)
View in HubSpot →Recovery Funnel — Lost Champion, touch 4 — day 40 follow-up, the "first call" pitch
Sends to +14192713478
Hey Troy, it's Shawna with Ares Sportswear. I'm not calling for a specific reason — I just want to stay in front of you and in your corner. A lot of my customers do little things in the offseason, camp t-shirts, extra coach apparel, spirit wear, that kind of stuff. If those things are happening with you, I want to be the first and last call. Right now, we haven't had direct communication in a long time, so I worry that I'm second string or third string or something like that. What should I do for the team? I've got flexibility to help with pricing, turn time, and even some free stuff if I know I'm the main supplier for the team — let me know what you need and what I can do. Call or text me at 614-710-1678.
Hey Troy — Shawna with Ares Sportswear. Just called hoping to catch you about working with the team this year. I have not heard back since your initial order and I want to be your first call when the team needs something. Camp tees, coach gear, spirit wear, whatever comes up in the offseason, I want that relationship with the team. If I can be the main team supplier I can help on pricing, turn time, even freebies. What do you need and when?
Recovery Funnel - Unretained Customer - Rafael Aldaco (Recovery Funnel — Lost Champion · Touch 4 of 7)
4 days overdue
Rafael Aldaco
📞 Recovery Funnel — Lost Champion — Touch 4/7 due.
🔁 Please send this now — touch 5 would then be due Wed, Nov 11.
Due 11/5/2026, 4:32:15 PM EST
📤 You last reached out Oct 6 (text)
View in HubSpot →Recovery Funnel — Lost Champion, touch 4 — day 40 follow-up, the "first call" pitch
Sends to 714-605-7313
Hey Rafael, it's Shawna with Ares Sportswear. I'm not calling for a specific reason — I just want to stay in front of you and in your corner. A lot of my customers do little things in the offseason, camp t-shirts, extra coach apparel, spirit wear, that kind of stuff. If those things are happening with you, I want to be the first and last call. Right now, we haven't had direct communication in a long time, so I worry that I'm second string or third string or something like that. What should I do for the team? I've got flexibility to help with pricing, turn time, and even some free stuff if I know I'm the main supplier for the team — let me know what you need and what I can do. Call or text me at 614-710-1678.
Hey Rafael — Shawna with Ares Sportswear. Just called hoping to catch you about working with the team this year. I have not heard back since your initial order and I want to be your first call when the team needs something. Camp tees, coach gear, spirit wear, whatever comes up in the offseason, I want that relationship with the team. If I can be the main team supplier I can help on pricing, turn time, even freebies. What do you need and when?
AOFU · Touch 7 of 11 - Columbus City Schools - Office of the Treasurer Employee Gear Store 2025 Re-Open
4 days overdue
Erik Roush
📞 AOFU — Touch 7/11 due.
🔁 Please send this now — touch 8 would then be due Thu, Nov 12.
Due 11/5/2026, 4:53:11 PM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →AOFU, touch 7 — day 43 follow-up
Sends to +16143098587
Hey Erik, Shawna with Ares Sportswear. Regarding last year's order for Columbus City Schools - Office of the Treasurer Employee Gear Store Re-Open there is still time but I also assume you are getting really busy for the upcoming season. I think we did a good job for you last year. If that is incorrect please let me know and I can work with you on fixing things. Call or text me at 614-710-1678.
Hey Erik — Shawna with Ares Sportswear. Trying to stay in front of you. I'm hoping your silence is because you're not ready yet? If we did something wrong last year please let me know because I want a good relationship with you and the team.
AOFU · Touch 7 of 11 - Precision Elite Gynmnastic - 2025 Bags
4 days overdue
Amy Prouty · Coach
📞 AOFU — Touch 7/11 due.
🔁 Please send this now — touch 8 would then be due Thu, Nov 12.
Due 11/5/2026, 5:07:07 PM EST
📤 You last reached out Oct 28 (text)
View in HubSpot →AOFU, touch 7 — day 43 follow-up
Sends to +15033496297
Hey Amy, Shawna with Ares Sportswear. Regarding last year's order for Precision Elite Gynmnastic Bags there is still time but I also assume you are getting really busy for the upcoming season. I think we did a good job for you last year. If that is incorrect please let me know and I can work with you on fixing things. Call or text me at 614-710-1678.
Hey Amy — Shawna with Ares Sportswear. Trying to stay in front of you. I'm hoping your silence is because you're not ready yet? If we did something wrong last year please let me know because I want a good relationship with you and the team.
Marion-Franklin HS Wrestling Apparel (Unapproved store · Proof #2 · Touch 9 of 9)
3 days overdue
Floyd Cisco · Coach
📞 Unapproved store — Touch 9/9 due.
Due 11/6/2026, 8:42:27 AM EST
📤 You last reached out Oct 29 (text)
View in HubSpot →Unapproved store, touch 9 — day 36 follow-up, manager flexibility offer
Sends to +16146492500
Hey Floyd, Shawna with Ares Sportswear. Still haven't heard back on your store (proof number 2), and I want to be really clear that I've got real flexibility right now to make this work — whatever needs adjusting to get it live for you. I'd hate for that to go to waste. Call or text me back at 614-710-1678 and let's figure it out together.
Hey Floyd — Shawna with Ares. I've got more room to work with right now on your store (proof #2) than I normally would — products, fundraising, costs, or whatever's holding it up. Let's use it to get a good relationship going. What do you say, what should we do to get this store live with your group? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/marion-franklin-hs-wres….
Ashlea Moore submitted (Prospecting · Touch 4 of 12)
3 days overdue
Ashlea Moore
📞 Prospecting — Touch 4/12 due.
🔁 Please send this now — touch 5 would then be due Sat, Nov 14.
Due 11/6/2026, 2:28:53 PM EST
View in HubSpot →Prospecting, touch 4 — day 3 follow-up
Sends to +13522156672
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hey Ashlea — this is Shawna with Ares Sportswear. One last reach out before I give you some space on your request for Ashlea Moore submitted. I want to help you get this wrapped up and behind you. What do you need from me to move forward?
AOFU · Touch 8 of 11 - Jamestown HS Volleyball- Bundle Deal, Bag for Stephanie Morimanda
2 days overdue
Stephanie Morimando
📞 AOFU — Touch 8/11 due.
🔁 Please send this now — touch 9 would then be due Thu, Nov 12.
Due 11/7/2026, 9:14:57 AM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →AOFU, touch 8 — day 46 follow-up
Sends to +17249323186
Hi Stephanie. I'm trying to be a good account manager for you and help make sure you are ready for the upcoming season. Will there be an order needed for Jamestown HS Volleyball- Bundle Deal, Bag? I'm ready to help so please Call or text me at 614-710-1678.
Hey Stephanie — Shawna with Ares Sportswear. My job is to be a good account manager for your team and keep the relationship healthy for another year. I'm worried because I have reached out about 8 times over the last 2 months without any feedback from you and I know the team is getting ready. Please let me know where things stand & thanks.
Wapakoneta HS Baseball Apparel (Unapproved store · Proof #1 · Touch 1 of 9)
3 days overdue
Jason Brandt
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/6/2026, 3:44:43 PM EST
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +15673567389
Hey Jason — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Jason — Shawna with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/wapakoneta-high-school-… — let me know if you're ready to approve it, or if you'd like any changes first.
Eastern Randolph HS Basketball Apparel (Unapproved store · Proof #1 · Touch 1 of 9)
2 days overdue
Anthony Aaron
Follow up now after the store is sent. Contact twice on Day 1.
🔁 Unapproved store · Touch 1 of 9 — first touch
Due 11/7/2026, 11:23:19 AM EST
View in HubSpot →Team store request — store already built and sent, waiting on customer approval
Sends to +13365210898
Hey Anthony — this is Shawna with Ares Sportswear. Your store (proof number 1) is built and ready to go live. Call or text me back at 614-710-1678 and let's get this approved today — the sooner it's live, the sooner your families can start ordering.
Hey Anthony — Shawna with Ares Sportswear. Here's the link to your store (proof #1): admin.areswear.com/proof/eastern-randolph-high-s… — let me know if you're ready to approve it, or if you'd like any changes first.
769609 Fit Line Dancing - Tees (Quote built · Touch 1 of 9)
2 days overdue
Tony Hartwell
Follow up now after the quote is sent. Contact twice on Day 1.
🔁 Quote built · Touch 1 of 9 — first touch
Due 11/7/2026, 11:46:41 AM EST
View in HubSpot →Bulk order — already quoted, following up to close
Sends to +18039712392
Hey Tony — this is Shawna with Ares Sportswear and I'm calling about your quote for Fit Line Dancing - Tees — I'd love to get this into production for you today if possible, so you can get it done and behind you. Give me a call back at 614-710-1678 so we can finalize this, or make any adjustments you need.
Hey Tony — Shawna with Ares Sportswear. Just left you a voicemail on your quote for Fit Line Dancing - Tees. I want to get this turned around fast for you. Can we finalize today, or is something holding you back?
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
Last refreshed: 11/9/2026, 12:01:23 PM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)