Shawna Smith
Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said. The message that was due on this card waits until you answer or mark the reply handled.
Texts are not set up for Shawna in the Rep Machine yet.
View in HubSpot →Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1 — Do Now
169Showing 121–130 of 169
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
📞 Follow-ups due (9)
Oldest: 2 days overdueAOFU · Touch 8 of 11 - Nesco Resource- Reorder Tees for Michelle Zajic
2 days overdue
Michelle Zajic · Business contact
You also have an older Annual Order Follow-up card for this customer (Retain 758745), 120 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →
📞 AOFU — Touch 8/11 due.
🔁 Please send this now — touch 9 would then be due Thu, Nov 12.
Due 11/7/2026, 12:01:17 PM EST
📤 You last reached out Oct 19 (text)
View in HubSpot →AOFU, touch 8 — day 46 follow-up
Sends to +1(330718-4031
Hi Michelle. I'm trying to be a good account manager for you and help make sure you are ready for the upcoming season. Will there be an order needed for Nesco Resource- Reorder Tees? I'm ready to help so please Call or text me at 614-710-1678.
Hey Michelle — Shawna with Ares Sportswear. My job is to be a good account manager for your team and keep the relationship healthy for another year. I'm worried because I have reached out about 8 times over the last 2 months without any feedback from you and I know the team is getting ready. Please let me know where things stand & thanks.
Extra Innings Softball Apparel (Prospecting · Touch 4 of 12)
2 days overdue
Daniel Letarte
📞 Prospecting — Touch 4/12 due.
🔁 Please send this now — touch 5 would then be due Sat, Nov 14.
Due 11/7/2026, 1:05:46 PM EST
📤 You last reached out Nov 6 (text)
View in HubSpot →Prospecting, touch 4 — day 3 follow-up
Sends to +19789041185
Hey Daniel — this is Shawna with Ares Sportswear. One last reach out before I give you some space on your request for Extra Innings Softball Apparel. I want to help you get this wrapped up and behind you. What do you need from me to move forward?
Hey Daniel — Shawna with Ares Sportswear. One last reach out before I give you some space on your request for Extra Innings Softball Apparel. I want to help you get this wrapped up and behind you. What do you need from me to move forward?
LHS Winter Cheer (Store no traffic · Touch 3 of 12)
2 days overdue
Bernadette Montillo
📞 Store no traffic — Touch 3/12 due.
🔁 Please send this now — touch 4 would then be due tomorrow.
Due 11/7/2026, 1:25:15 PM EST
View in HubSpot →Store no traffic, touch 3 — day 2
Sends to 2018194318
Hey Bernadette, it's Shawna with Ares Sportswear, checking back in. Still haven't seen any visitors to your team store website yet, so I'm assuming you haven't sent the link out. Usually, once we get about a day in, if somebody's hesitating to send the link out, there's usually an issue there that I should be working with you to resolve. If that's not the case and you just have not had time to send yet, let me know. But if there is a problem I want to help, and I want the store to go very well for you and the team. Anything is fair game for adjustments — just send me a note of what needs correcting, and I'll fix it on the fly for you. Call or text me back at 614-710-1678. Thanks.
Hey Bernadette — Shawna with Ares Sportswear, left you a voicemail. Still no visitors on the teamstore — if something's not sitting right with you, tell me and I'll get it fixed. We can be really flexible @ARES Sportswear, and we want your team to genuinely love this store. What can I clear out of the way for you? Here's the link again in case it's easier to reshare: shop.areswear.com/org/lyndhurst-high-school-gold….
North Las Vegas Hurricanes Football Apparel (Unapproved store · Proof #1 · Touch 4 of 9)
2 days overdue
Galvester Brantley
📞 Unapproved store — Touch 4/9 due.
🔁 Please send this now — touch 5 would then be due Sat, Nov 14.
Due 11/7/2026, 1:25:52 PM EST
View in HubSpot →Unapproved store, touch 4 — day 3 follow-up
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Riverside Preparatory High School Apparel (Unapproved store · Proof #1 · Touch 4 of 9)
2 days overdue
Chantel Picon
📞 Unapproved store — Touch 4/9 due.
🔁 Please send this now — touch 5 would then be due Sat, Nov 14.
Due 11/7/2026, 1:29:00 PM EST
📤 You last reached out Nov 6 (text)
View in HubSpot →Unapproved store, touch 4 — day 3 follow-up
Sends to +17604751295
Hey Chantel — this is Shawna with Ares Sportswear. One last shot before I give you some space on your store (proof number 1). Call or text me back at 614-710-1678. We can adjust just about anything — products, design, pricing, fundraising — whatever's in the way I can fix it and get this live for you.
Hey Chantel — Shawna with Ares. Last message for now on your store (proof #1). We can adjust just about anything to get this right for you. What do you need to get this approved today? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/riverside-preparatory-h….
Harding Wrestling Apparel (Unapproved store · Proof #1 · Touch 3 of 9)
2 days overdue
Trent Ramsey
📞 Unapproved store — Touch 3/9 due.
🔁 Please send this now — touch 4 would then be due tomorrow.
Due 11/7/2026, 1:31:38 PM EST
📤 You last reached out Nov 6 (text)
View in HubSpot →Unapproved store, touch 3 — day 2 follow-up
Sends to +17409140642
Hey Trent — this is Shawna from Ares Sportswear. Following up on your store (proof number 1) — it's ready to go live for your families if you're happy with it. We can adjust just about anything you need — products, design, pricing, fundraising settings — just tell me what's not right and I'll fix it fast. What do you need to get this approved today?
Hey Trent — Shawna from Ares Sportswear. Following up on your store (proof #1) — it's ready to go live for your families if you're happy with it. We can adjust just about anything you need — products, design, pricing, fundraising settings — just tell me what's not right and I'll fix it fast. What do you need to get this approved today? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/harding-high-school-pre….
Byron-Bergen Student Council Apparel (Unapproved store · Proof #1 · Touch 4 of 9)
2 days overdue
Ashley Williams
📞 Unapproved store — Touch 4/9 due.
🔁 Please send this now — touch 5 would then be due Sat, Nov 14.
Due 11/7/2026, 1:35:17 PM EST
📤 You last reached out Nov 6 (text)
View in HubSpot →Unapproved store, touch 4 — day 3 follow-up
Sends to +15853566175
Hey Ashley — this is Shawna with Ares Sportswear. One last shot before I give you some space on your store (proof number 1). Call or text me back at 614-710-1678. We can adjust just about anything — products, design, pricing, fundraising — whatever's in the way I can fix it and get this live for you.
Hey Ashley — Shawna with Ares. Last message for now on your store (proof #1). We can adjust just about anything to get this right for you. What do you need to get this approved today? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/byron-bergen-senior-hig….
Harris County HS Cheer Apparel (Unapproved store · Proof #1 · Touch 4 of 9)
2 days overdue
Ayo Bash
📞 Unapproved store — Touch 4/9 due.
🔁 Please send this now — touch 5 would then be due Sat, Nov 14.
Due 11/7/2026, 1:35:20 PM EST
📤 You last reached out Nov 6 (text)
View in HubSpot →Unapproved store, touch 4 — day 3 follow-up
Sends to +17063586322
Hey Ayo — this is Shawna with Ares Sportswear. One last shot before I give you some space on your store (proof number 1). Call or text me back at 614-710-1678. We can adjust just about anything — products, design, pricing, fundraising — whatever's in the way I can fix it and get this live for you.
Hey Ayo — Shawna with Ares. Last message for now on your store (proof #1). We can adjust just about anything to get this right for you. What do you need to get this approved today? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/harris-county-high-scho….
Still Dance Company Apparel (Unapproved store · Proof #1 · Touch 3 of 9)
2 days overdue
Kristian Spell
📞 Unapproved store — Touch 3/9 due.
🔁 Please send this now — touch 4 would then be due tomorrow.
Due 11/7/2026, 1:44:30 PM EST
📤 You last reached out Nov 6 (text)
View in HubSpot →Unapproved store, touch 3 — day 2 follow-up
Sends to +19125019918
Hey Kristian — this is Shawna from Ares Sportswear. Following up on your store (proof number 1) — it's ready to go live for your families if you're happy with it. We can adjust just about anything you need — products, design, pricing, fundraising settings — just tell me what's not right and I'll fix it fast. What do you need to get this approved today?
Hey Kristian — Shawna from Ares Sportswear. Following up on your store (proof #1) — it's ready to go live for your families if you're happy with it. We can adjust just about anything you need — products, design, pricing, fundraising settings — just tell me what's not right and I'll fix it fast. What do you need to get this approved today? Here's the link again in case it's easier to reshare: admin.areswear.com/proof/still-dance-company-app….
Mya McIntosh submitted Team Store (Prospecting · Touch 1 of 12)
2 days overdue
Mya Mcintosh
Follow up now after a lead arrives. Contact twice on Day 1.
🔁 Prospecting · Touch 1 of 12 — first touch
Due 11/7/2026, 11:48:17 AM EST
View in HubSpot →Prospecting, first outreach — bulk vs. team store not yet distinguishable from available data
Sends to +13137020637
Hey Mya — this is Shawna with Ares Sportswear. Got your request for Mya McIntosh submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.
Hey Mya — Shawna with Ares Sportswear. Got your request for Mya McIntosh submitted Team Store and I want to get this moving for you fast. I just need a little more information before I can get started. Call or text me back at 614-710-1678 so I can send you my questions.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
Last refreshed: 11/9/2026, 12:01:23 PM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own)