Shawna Smith
Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.
Board — three buckets side by side. Work Do Now first; the columns beside it are what comes next.
0 — Responses
15Showing 11–15 of 15
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
AOFU · Touch 4 of 11 sent - Farber Specialty - 2025 pullover reorder
Aly Farber · Business contact
🔥 New reply — respond now.
🔁 AOFU · Touch 4 of 11 sent — next is touch 5, due Fri, Nov 13
Due 11/13/2026, 12:32:59 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!”
Responding to their reply: "Hi Shawna!! So sorry for the delay. I don't think we need anything at the moment but thank you so much for checking in!"
Sends to +16142846494
Hi Aly, this is Shawna with Ares Sportswear. Totally understand, thanks for letting me know. Let me know if late summer works best for our next check-in ahead of fall, or if you have another month in mind. Give me a call back at 614-710-1678.
Hi Aly, Shawna with Ares Sportswear. Completely understand, thanks for the update! Should I check back with you in late summer ahead of the fall season, or do you have a different timeframe in mind?
AOFU · Touch 9 of 11 sent - RoboRiot 2025
Carol Marshall · Coach
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 AOFU · Touch 9 of 11 sent — next is touch 10, due Fri, Nov 13
Due 11/13/2026, 1:44:25 PM EST
📤 You last reached out Nov 6 (text)
💬 What they said
“Robo riot is using a different vendor”
No suggested reply has been written for this one yet. Read what they said. The message that was due on this card waits until you answer or mark the reply handled.
Texts are not set up for Shawna in the Rep Machine yet.
View in HubSpot →Studio C Apparel (Store no traffic · Touch 1 of 12)
Molly Moon
🔥 New reply — respond now. (This customer has more than one open deal — confirm which one it's about before replying.)
🔁 Store no traffic · Touch 1 of 12 — first touch
💬 What they said
Has a question or request“Looking good so far! 1.All the senior shirts should say 2027 2. Can we have more Senior Items for the Dancers?-Not so girly?/ 3. More Boy, Mom, Dad Items? 4. All Items should cost around the same… fundraising..whatever we did for the pop up stores should be the same cost. 5. Can we have more base colors? light pink? Pastels? with the hot pink? 6. All items should say Studio C on it somewhere. 7. Graduating Senior shirts/sweatshirts— see attached? 8. the pink bow with dance on it several times— can it say Studio C several times? 9. any other new products to add? 10.. jackets, sweaters? accessories etc? Here are a few other looks.. thanks! >”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
They asked a question or made a request: this acknowledges it and promises no time. Edit it if you can answer more before you send.
📧 They emailed you back — suggested reply
Hi Molly, Shawna with Ares Sportswear. Got it, I'm on it and will get back to you as soon as I can.
Brookwood Football Hoodies (Pending Quote)
Carolyn Tricoche
🔥 New reply — respond now.
Not part of a numbered touch sequence
📤 You last reached out Oct 19 (text)
💬 What they said
Has a question or request“Good morning:Any word on my request? Thanks!”
The external-email notice and the older messages quoted under theirs are hidden here; the whole email is in HubSpot.
Responding to their reply: "Good morning:Any word on my request? Thanks!"
📧 They emailed you back — suggested reply
Hi Carolyn, Shawna with Ares Sportswear. I am looking into your request right now and will have an update for you by 2 PM today. In the meantime, what is your firm in-hand delivery date so we can keep production on schedule?
Recovery Funnel - Eligible Keeper - Christopher Mohnacky (Recovery Funnel — Lost Keeper · Touch 1 of 9)
Christopher Mohnacky
🔥 New reply — respond now.
🔁 Recovery Funnel — Lost Keeper · Touch 1 of 9 — first touch
💬 What they said
“Stop”
Responding to their reply: "Stop"
Sends to +14405523029
Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.
Hi Christopher, this is Shawna with Ares Sportswear. I received your request and am updating your outreach preferences to take you off our contact list immediately. Would you prefer we switch you over to email updates for next season, or close out your account completely? Give me a call back at 614-710-1678.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1 — Do Now
169Showing 161–169 of 169
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
Los Vaqueros De Laton Dance 2026 (Store traffic, no conversion · all 6 touches sent)
Vanessa Monarrez
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · all 6 touches sent
📤 You last reached out Oct 20 (text)
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +15593901889
Hey Vanessa, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Vanessa — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/los-vaqueros-de-laton-danc….
Hometown Heroes Basketball Apparel (Store traffic, no conversion · all 6 touches sent)
Niko Mcgirt
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · all 6 touches sent
📤 You last reached out Oct 30 (text)
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +13368948660
Hey Niko, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Niko — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/hometown-heroes-basketball….
Dublin Jerome HS Softball Apparel (Store traffic, no conversion · Touch 1 of 6)
Christina Bernstein
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +1(614332-3574
Hey Christina, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Christina — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/dublin-jerome-hs-softball-….
Hidden Gems Basketball Apparel - Perpetual (Store no traffic · Touch 1 of 12)
Lucius Jones
Activate the store and encourage the admin to promote it.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +16143301861
Hey Lucius, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.
Hey Lucius — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/hidden-gems-basketball/.
St. Clair Smoke Softball (Store traffic, no conversion · all 6 touches sent)
Nic Garrett
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · all 6 touches sent
📤 You last reached out Oct 20 (text)
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +12053628722
Hey Nic, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Nic — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/st-clair-smoke-softball/.
TC McSwain Elementary Apparel (Store traffic, no conversion · all 6 touches sent)
Megan Jenkins
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · all 6 touches sent
📤 You last reached out Oct 29 (text)
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +15403323936
Hey Megan, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Megan — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/tc-mcswain-elementary-appa….
Ohio State Running Club Apparel (Store traffic, no conversion · Touch 1 of 6)
Madi Gaerke
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 1 of 6 — first touch
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +14193794805
Hey Madi, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Madi — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/ohio-state-running-club-ap….
Re-opened: Metro Schools Fall Store 2025 (Store no traffic · Touch 1 of 12)
Casey Hammond
Activate the store and encourage the admin to promote it.
🔁 Store no traffic · Touch 1 of 12 — first touch
View in HubSpot →Store no traffic, touch 1 — live 24 hours with no visitors yet
Sends to +19375376184
Hey Casey, Shawna with Ares Sportswear. Your store has been live for a day now, and I want to make sure it's actually getting in front of your families — looks like the store hasn't had any visitors yet. Have you had a chance to share the link with the team, or is there anything I can do to help you get the word out? Call or text me back at 614-710-1678.
Hey Casey — Shawna with Ares Sportswear. Your store's been live a day but hasn't had any web visits yet. Want help getting the link out to the team, or is there something holding that up? Here's the link again in case it's easier to reshare: shop.areswear.com/org/metro-schools-fall-store-2….
St. Francis De Sales High School Stallions Softball (Store traffic, no conversion · Touch 5 of 6 sent)
Andy Evans
Store has visitors but no orders yet — find out what's holding people back.
🔁 Store traffic, no conversion · Touch 5 of 6 sent — next is touch 6, due Fri, Nov 13
📤 You last reached out Nov 6 (text)
View in HubSpot →Store traffic, no conversion, touch 1 — day 1, visitors but no orders yet
Sends to +16142069110
Hey Andy, it's Shawna with Ares Sportswear. Wanted to reach out — your store's actually gotten a handful of visitors already, which is great, but nobody's ordered yet. I'd love to figure out what might be holding people back. We've got a lot of flexibility to make adjustments if something's not quite right. Anything come to mind? Call or text me at 614-710-1678.
Hey Andy — Shawna with Ares Sportswear, just left you a message! Your store's already had a few visitors, but no orders yet. Any idea what might be holding people back? We've got a lot of flexibility to make adjustments if needed — happy to help. Here's the link again in case it's easier to reshare: shop.areswear.com/org/st-francis-de-sales-high-s….
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
2 — Do Next
11Showing 11–11 of 11
Serrano HS Basketball Apparel (Deferred Opp-Store)
Jon Beck
📅 No Deferred Date set — add one in HubSpot so this deal comes back when it should.
Not part of a numbered touch sequence
View in HubSpot →3 — Do Every Day
23Showing 21–23 of 23
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)
Jamy Ordonez
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
Sends to +15716593258
Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.
Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?
1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)
Kristina Hayes
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)
Kienan Garn
Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.
🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch
View in HubSpot →1st order follow-up (Bulk) — touch 1, checking in after delivery
No phone number on file for this contact — add one in HubSpot to send a voicemail or text.
Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..
Last refreshed: 11/9/2026, 12:01:23 PM EST
Win-Back list refreshed: 11/8/2026, 11:08:35 AM EST (updates once a day on its own) — ⚠ 26h old, its daily refresh may have missed a run. The button above doesn't refresh it.