REP MACHINE
Shawna Smith

Shawna Smith

Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.

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All (483)0 — Responses (15)1 — Do Now (169)2 — Do Next (11)3 — Do Every Day (23)4 — Fit In Daily, Don't Get Behind (29)5 — Do Last (70)6 — Win-Back (Unretained/Dead) (166)
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Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

3 — Do Every DayOverdue

AOFU · Touch 1 of 11 - Crater HS Cheerleading- for Wendy Schmidt

Wendy Schmidt · Coach

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758707), 129 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

You also have an older Annual Order Follow-up card for this customer (Retain Crater HS Cheerleading 758293), 114 days overdue. It is probably already done. Open it in HubSpot and move it to Retained (if they ordered again) or Lost (if not) so it stops coming back. Open it in HubSpot →

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/8/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +15419444193

Now

Hey Wendy, it's Shawna with Ares Sportswear. It was about a year ago that you did Crater HS Cheerleading with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:53 AM their time

Hey Wendy — Shawna with Ares Sportswear. Coming up on a year since the Crater HS Cheerleading shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

📌 Your next task“check in”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella

Mike Mazella

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +19175336297

Now

Hey Mike, it's Shawna with Ares Sportswear. It was about a year ago that you did Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~1:53 PM their time

Hey Mike — Shawna with Ares Sportswear. Coming up on a year since the Staten Island Academy Volleyball- Reorder L/S Tees for Michael Mazella shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Baltimore Leadership - Tees, Hoodies, Warm ups

Andrea Carrington

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to 443-692-7395

Now

Hey Andrea, it's Shawna with Ares Sportswear. It was about a year ago that you did Baltimore Leadership - Tees, Hoodies, Warm ups with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~1:53 PM their time

Hey Andrea — Shawna with Ares Sportswear. Coming up on a year since the Baltimore Leadership - Tees, Hoodies, Warm ups shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DayDue today

AOFU · Touch 1 of 11 - Emek Hebrew - 2025 senior shirts

Moshe Tropper

Secure repeat annual orders.

🔁 AOFU · Touch 1 of 11 — first touch

Due 11/9/2026, 7:00:00 PM EST

View in HubSpot →
Suggested messageReady to send

AOFU — proactive annual order follow-up, about a year since their last order

Sends to +18183953294

Now

Hey Moshe, it's Shawna with Ares Sportswear. It was about a year ago that you did Emek Hebrew senior shirts with us for the team, and I wanted to be proactive and help you get an early start on the art and the quote. Can you make time to work on this with me so we can get it off your plate? Call or text me back at 614-710-1678.

~10:53 AM their time

Hey Moshe — Shawna with Ares Sportswear. Coming up on a year since the Emek Hebrew senior shirts shipped for your team. Want to get a jump on the art and quote before things get busy. Can you give me a few minutes this week to work through it together?

3 — Do Every DaySLA not defined

Infinity Dance Studio Apparel (Rep Working on Request)

Michelle Joyce

Ensure the request is progressing.

Not part of a numbered touch sequence

📤 You last reached out Oct 19 (text)

View in HubSpot →
Suggested messageNeeds review before sending

Team store request — store_request_ready has no verdict for this request type (likely Re-open or Perpetual Store, which the formula doesn't check yet)

Sends to +16094389199

Now

Hi Michelle, this is Shawna with Ares Sportswear. I got your request for Infinity Dance Studio Apparel — I'll take a look today and give you a call back at 614-710-1678 by end of day with next steps.

~1:53 PM their time

Hi Michelle, Shawna with Ares Sportswear. Got your request for Infinity Dance Studio Apparel — I'll take a look today and follow up by end of day with next steps. Anything urgent on your timeline I should know about?

📌 Your next task“check store build”Overdue 10 days · was due Oct 30Open task in HubSpot →
3 — Do Every DaySLA not defined

1OFU: 766627 Manassas Park Cheer - 2026 Apparel (1st order follow-up (Bulk) · Touch 1 of 5)

Jamy Ordonez

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

Sends to +15716593258

Now

Hey Jamy, it's Shawna with Ares Sportswear. I believe you should have received your order from us very recently, and I want to let you know how much we appreciate your order. I want to make sure everything arrived well and that you're happy. If you have a free moment, I'd like to touch base and make sure you're good to go. Please give me a call back at 614-710-1678.

~1:53 PM their time

Hey Jamy — Shawna with Ares Sportswear. Just wanted to say thank you for the order — your order should have landed with you recently. Did it arrive okay, and is everything good on your end?

3 — Do Every DaySLA not defined

1OFU: Lacey Township Soccer - 2026 Pinnies (1st order follow-up (Bulk) · Touch 1 of 5)

Kristina Hayes

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

3 — Do Every DaySLA not defined

1OFU: 767488 AYSO - playground program shirts (1st order follow-up (Bulk) · Touch 1 of 5)

Kienan Garn

Order has shipped — check in once it arrives to confirm satisfaction and offer the next order.

🔁 1st order follow-up (Bulk) · Touch 1 of 5 — first touch

View in HubSpot →
Suggested messageReady to send

1st order follow-up (Bulk) — touch 1, checking in after delivery

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Champion - Christina Albrecht (Recovery Funnel — Lost Champion · all 7 touches sent)

Christina Albrecht

Attempt to secure the Champion-qualifying order.

🔁 Recovery Funnel — Lost Champion · all 7 touches sent

📤 You last reached out Oct 20 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Champion, six months since their last order

Sends to +16145458645

Now

Hey Christina, it's Shawna with Ares Sportswear. Today is our six month anniversary of working together, and I wanted to reach out to make sure we're building a strong relationship going into next season. I know you're probably in the middle of the offseason right now, so nothing urgent — I just want to know what's coming up next for the team, whenever that ends up being, so I can be ready when the time comes. Call or text me back at 614-710-1678 with the next thing you will need for the team.

~1:53 PM their time

Hey Christina — Shawna with Ares Sportswear. I left you a voicemail. Today is the six month anniversary between Ares, your team, and you! I just want to make sure we've got a strong relationship with you going into next year. What's the next thing you will need for the team, and roughly when?

4 — Fit In Daily, Don't Get BehindSLA not defined

Recovery Funnel - Eligible Keeper - Andrew Fenner (Recovery Funnel — Lost Keeper · Touch 3 of 9 sent)

Andrew Fenner

Attempt to secure the second order.

🔁 Recovery Funnel — Lost Keeper · Touch 3 of 9 sent — next is touch 4, on hold

📤 You last reached out Sep 22 (text)

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Lost Keeper, one month since their last order

Sends to +18453132128

Now

Hey Andrew, it's Shawna with Ares Sportswear. Today is our one month anniversary of having you as a customer and I'm just checking in to see what might be next for the team — maybe some wholesale pricing on custom tees for the postseason, or something for banquet gifts. If you can send me a note on when I should reach out to you about the next thing you'll have going on, I'll put it on my calendar and start doing research for you. Call or text me at 614-710-1678.

~1:53 PM their time

Hey Andrew — Shawna with Ares Sportswear. It's our 1 month anniversary of doing business together! Just checking to see if I can do anything to strengthen the relationship — maybe some postseason tees or banquet gifts coming up? Send me a note on when and what your next project is, and I'll put it on my calendar and start researching it for you. Let me know and have a great day.

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

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Last refreshed: 11/9/2026, 12:01:23 PM EST

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