REP MACHINE
Shawna Smith

Shawna Smith

Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.

14 older cards were taken off your list because a newer card for the same customer replaces them. They are probably already done, and still open in HubSpot until you clean them up. Each one is named on the newer card.

Showing 331–340 of 456 — stay focused on these before moving on.

All (456)0 — Responses (4)1 — Do Now (168)2 — Do Next (11)3 — Do Every Day (23)4 — Fit In Daily, Don't Get Behind (29)5 — Do Last (55)6 — Win-Back (Unretained/Dead) (166)
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Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Brandon Pratt (Recovery Funnel — Unretained Customer · Touch 1 of 5)

16 days overdue

Brandon Pratt · Coach

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 10/24/2026, 1:08:16 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +15857384112

Now

Hey Brandon, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~1:03 PM their time

Hey Brandon — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Meladee Hopkins (Recovery Funnel — Unretained Customer · Touch 1 of 5)

16 days overdue

Meladee Hopkins

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 10/24/2026, 1:09:45 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16145638472

Now

Hey Meladee, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~4:03 PM their time

Hey Meladee — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Debra Hague (Recovery Funnel — Unretained Customer · Touch 1 of 5)

15 days overdue

Debra Hague

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 10/25/2026, 1:07:16 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16149373536

Now

Hey Debra, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~4:03 PM their time

Hey Debra — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Lisa Boyle (Recovery Funnel — Unretained Customer · Touch 1 of 5)

12 days overdue

Lisa Boyle

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 10/28/2026, 1:07:08 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +16144852233

Now

Hey Lisa, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~4:03 PM their time

Hey Lisa — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Christi Kramer (Recovery Funnel — Unretained Customer · Touch 1 of 5)

9 days overdue

Christi Kramer

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 10/31/2026, 1:13:57 AM EDT

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Katie Slee (Recovery Funnel — Unretained Customer · Touch 1 of 5)

4 days overdue

Katie Slee

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 11/5/2026, 12:14:13 AM EST

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +15866127942

Now

Hey Katie, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~4:03 PM their time

Hey Katie — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Kate Slee (Recovery Funnel — Unretained Customer · Touch 1 of 5)

4 days overdue

Kate Slee

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 11/5/2026, 12:16:31 AM EST

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

No phone number on file for this contact — add one in HubSpot to send a voicemail or text.

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Ariana Panlilio (Recovery Funnel — Unretained Customer · Touch 1 of 5)

3 days overdue

Ariana Panlilio · Coach

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 11/6/2026, 12:08:03 AM EST

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +19515177268

Now

Hey Ariana, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

~1:03 PM their time

Hey Ariana — Shawna with Ares Sportswear. Haven't heard from you in a long time and don't know why. Did we mess something up, or did you just move on to someone else? No need to feel awkward if so — I'd rather just know. And if anything's coming up for the team, even something small, I'd love a shot at quoting it. Let me know either way!

6 — Win-Back (Unretained/Dead)Overdue

Recovery Funnel - Unretained Customer - Tessa Rivera (Recovery Funnel — Unretained Customer · Touch 1 of 5)

3 days overdue

Tessa Rivera · Coach

Win-back attempt (366–730 days since last order).

🔁 Recovery Funnel — Unretained Customer · Touch 1 of 5 — first touch

Due 11/6/2026, 12:08:27 AM EST

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Unretained Customer, 35 days since becoming unretained

Sends to +17024764053

Unsubscribed from texts in HubSpot (Ares Sportswear SMS Alerts) — the text is turned off for this contact. If that is a mistake, fix their SMS subscription on the contact in HubSpot.

Now

Hey Tessa, it's Shawna with Ares Sportswear. I haven't heard from you in a long time, and I honestly don't know why. I don't know if we messed something up on our end last year, or if you've just moved on to someone else for your apparel. If that's what happened, there's no need to feel awkward about it — those kind of things happen, and I'd rather just know than keep guessing. I've got to report back on where things stand with your account, so any honest update at all would really help me out. And if there's anything at all coming up for the team — even something small — I'd love a shot at quoting it for you. Call or text me at 614-710-1678.

6 — Win-Back (Unretained/Dead)SLA not defined

Recovery Funnel - Dead Customer - Alex Franco (Dead Customer · Touch 3 of 4)

Alex Franco

📞 Dead Customer — Touch 3/4 due (seasonal check-in).

View in HubSpot →
Suggested messageReady to send

Recovery Funnel — Dead Customer, touch 3 (October 15, ahead of winter sports)

Sends to +17186823975

Now

Hey Alex, it's Shawna with Ares Sportswear. Checking back in as things start shifting toward winter — our online stores are actually featuring some great new outerwear right now, so if there's anything coming up for the team or group, gear, spirit wear, or a team store, I'd love the chance to help out. Call or text me at 614-710-1678.

~4:03 PM their time

Hey Alex — Shawna with Ares Sportswear. Checking in as winter activities ramp up — our stores have some great new outerwear right now. Need anything for the team or group? Gear, spirit wear, a team store, whatever it is, happy to help!

Nothing's live yet — voicemail is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh.. Text is missing: Shawna Smith has left the company, so nothing can be sent from Shawna's list: it would go out in Shawna's voice and from Shawna's number. Move the account to another rep in HubSpot first; the card follows its new owner at the next refresh..

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Last refreshed: 11/9/2026, 3:53:36 PM EST

Win-Back list refreshed: 11/9/2026, 2:56:52 PM EST (updates once a day on its own)